Carissimo Enrico, grazie mille per aver dedicato del tempo a scrivere questa recensione e per averci scelti per il tuo soggiorno a Siracusa. Siamo felici di leggere che hai apprezzato la posizione strategica del nostro B&B, la colazione con prodotti tipici, nonché la bellezza di Siracusa e Ortigia. Speriamo di averti ancora come nostro ospite in futuro. Grazie ancora!

Carissimi ospiti, vi ringraziamo per essere stati con noi e per la dettagliata recensione. Ci auguriamo di potervi nuovamente ospitare in futuro.

Dear guest, thank you for expressing your utmost satisfaction. We look forward to welcoming you again in the future.

Carissime Anna e Laura, siamo felici di ricevere la vostra dettagliata recensione! Che dire! Siamo senza parole! Grazie per essere stati con noi e per aver apprezzato non solo la struttura ma anche il nostro impegno. A presto,

Carissimo Claudio, grazie per aver espresso la sua massima soddisfazione. Un abbraccio da Siracusa e speriamo a presto!

Thank you for your feedback

Grazie mille per essere stati con noi ;-)

Gent.mo Daniele, ospitarvi è stato un enorme piacere ;-) Speriamo di riavervi tra noi al più presto!

Carissimo Daniele, vi ringraziamo per il vostro feedback, siamo felici di aver soddisfatto le vostre aspettative e speriamo di potervi ospitare nuovamente in futuro. Un abbraccio da Siracusa

thank you for sharing your satisfaction ;-)

Gent.mo Marco, ti ringraziamo per il tuo feedback. Siamo sempre a disposizione per esigenze speciali, purché ci vengano comunicate almeno la sera prima. Grazie per essere stati nostri ospiti!

Gentile ospite, siamo felici il vostro soggiorno sia stato oltre le vostre aspettative. Siamo lieti abbiate apprezzato i nostri suggerimenti per visitare la città e la colazione. Avremmo il piacere ti avervi nuovamente tra noi. A presto! Giovanni ed Eleonora

Grazie Ivo! Ti aspettiamo presto per suggerirti altri itinerari naturalistici!

Thank you for leaving a review about your experience with B&B PhotoGuest. We are happy to know that you enjoyed our service and hope to see you soon. Your feedback is very important to us and helps us improve the quality of our service. Thanks again for choosing B&B PhotoGuest and sharing your experience with us

Dear Susan, It seems you had a great time at PhotoGuest B&B and I’m glad you enjoyed your time in Siracusa! Hope to see you again in the future!

안녕하세요,남겨주신 리뷰에 대한 감사의 인사를 전하고 싶습니다. 교통이 편리하고 친절한 서비스, 그리고 맛있는 조식으로 편안한 휴식을 경험해주셔서 기쁘게 생각합니다. 향후 방문에 대한 의향이 있으시다는 소식에 저희 모두 더욱 기대하고 있습니다. 다음에도 여러분에게 즐거운 숙박 경험을 제공할 수 있기를 바라며, 언제든지 기다리고 있겠습니다.감사합니다,

Dear Rosa, we will never forget your kindness. Hope to see you again in the future!

Dear Luis, Thank you for your kind review! We're delighted to hear that you found our place comfortable for a restful stay and you are 100% happy. Providing information and assistance is our priority to enhance your experience. We greatly appreciate your feedback. We look forward to welcoming you again in the future!

Dear "anonymous" guest, first of all I would have expected a thank you for the free upgrade to the room with balcony, never mind, let's move on to the rest:The first consideration I can make is that I personally have a hard time thinking that a structure created as a fusion of a photo gallery and a B&B could be anything but impersonal. You rated the room as "very clean", in reality it is clean to an obsessive level, and personally when I travel I give a lot of importance to this aspect, much more than "personality". You also refer to "cheap furnishings": let me understand, do you expect from a B&B the furnishings of a 5 star deluxe hotel while paying for it in a hostel? Something doesn't add up... Finally you mention "sagging mattress", well 99% of our guests think it's excellent, I don't know what to say frankly. Maybe I have an idea regarding your "revenge", could it be because you asked to stay in the room for 2 hours more at check-out and we told you that unfortunately it wasn't possible? Sorry, we do everything for our guests but when it is not possible to satisfy you with a special request we are forced to say no.

Dear Mary, thank you for showing your maximum satisfaction, correct the parking can be by the street for free or if you want there is a private parking next to our property. Regarding the towels we are sorry you didn't tell us anything immediately, we will inform the laundry. Thank you for choosing us!

Dear Sonya,thank you for sharing your maximum satisfaction!Hope to host you again in the future!

Dear Anais, thank you for your feedback, hope to see you again in the future!

Dear Jennifer, we are delighted to receive your super satisfied review. Hope to host you again in the future!Warm regards

Thank you Eric!

Dear Sebastiana,thank you for sharing your appreciation with us :-)Hope to see you again in the future!

Dear Jacqueline! Thank you so much for sharing you feedback :-) Hope to see you again in the future!

Dear Carlos,thank you for sharing your opinion and your satisfaction, hope to see you again in the future!

Dear guest,I remember you very well:1) because this is an exception, as our guests always use reviews as a conscious tool and not as a blackmail tool for the simple purpose of obtaining refunds, denied (yes, the owner is kind but not stupid)2) because you showed up in the breakfast room like a fury with brutish, rude and threatening manners, saying that the air conditioning was not working (immediately checked and working perfectly), while the other guests ate and talked lovingly praising the B&B and the city.But let's get to the topic:- the air conditioning is new, well maintained and working flawlessly, as reported in all review platforms, it is absolutely normal that once the card is taken out it stops working, it is called "energy saving" and it is a practice adopted in all over the world, once turned on it cools the room in a few minutes, we are sorry to note a lack of sensitivity on energy and climate issues, especially nowadays. We remind our guests that, on the contrary, we care about the environment and do everything to respect it, using all possible tools. We prefer not to comment on the insinuations and lies mentioned, there is nothing to say…- breakfast was scheduled at the time you requested, again, there's not much to add.- breakfast ranges from sweet to savoury, Sicilian and standard dishes, drinks of all kinds, we are certainly not at the level of a 5-star deluxe hotel, but in our family-run B&B category, according to other feedback, it seems that we are doing well.- the towels smell like "clean", maybe your sense of smell was confused by heavy dinner which also made you nervous and grumpy towards other guests as well.- we are in the city center, fortunately a few hundred meters away from the chaos of the island of Ortigia but still in the central area and on the main street, the windows are so acoustically performing that practically no sound passes through, but obviously, in order to guarantee insulation, these must be kept closed at night, also to ensure that the room is air-conditioned... but we have already talked about this.We are sorry for the bad experience we had hosting you, but we are glad that these experiences are only a very small part of our normality and our dear guests.

Thank you for sharing your feedback Thomas!Hope to see you again in the future :-)

Dear Mikaela,Thank you so much for staying with us!Hope to see you again in the future!

Dear Carlos, Thank you for sharing your feedback!Hope to see you again in the future :-)

Dear Stephen,Thank you so much for your kind review of your stay at Photoguest. I'm thrilled to hear that you had a great experience and that I was able to provide you with valuable local information. It was my pleasure to assist you during your time here.I'm delighted that you found the premises to be spotless and appreciated the recent renovations. Maintaining a clean and comfortable environment is a top priority for us. I'm also glad that you enjoyed the excellent breakfast we offer. We take pride in presenting a delicious and satisfying meal to start the day off right.I'm also glad to hear that parking in the area worked out well for you as you were able to find free street parking throughout your stay.Thank you again for choosing Photoguest for your recent stay, and we can't wait to welcome you back in the near future.Warm regards,Giovanni

Dear Suha, I am happy to know that you had a good time at our B&B PhotoGuest and that you appreciated the central and convenient location that allowed you to park your car for free nearby and to walk comfortably around the city.I'm glad you found the room clean and comfortable, and I'm sorry the breakfast didn't fully meet your expectations. The next time you come back we suggest you try the breakfast we offer and not the one at the bar where you have been, I'm sure you will like it!Thank you for appreciating our hospitality, I'm glad to hear you found our approach friendly and helpful. We would be happy to welcome you back to our B&B PhotoGuest should you return to Syracuse. Thanks again for choosing to stay with us and for your wonderful positive review!

Dear Jennifer, thank you for your detailed review of your experience, we truly hope to have the opportunity to host you again in the future!Warm regards

Dear Derya and Jorg, we are delighted that your stay has exceeded your expectations! We are proud of our concept that combines photography, comfort and care for our dear guests. Thank you for appreciating the free upgrade offer, tips, maps, coupons, etc. We are flattered to know that in retrospect you would have stayed more days in Syracuse thanks to our service, we have no words to express our happiness, thank you!We hope to see you again in the future!

Dear Anthony, it has been a pleasure meeting you! Thank you for sharing your maximum satisfaction! Really hope to see you again in the future!

Location and ServiceGiovanni TumminelliRispondi in inglese alla seguente recensione in inglese come se fossi Giovanni : "5 su 5David -ExpediaInviata in data 30 mar 2023This is a perfect location: close to the rail station and midway between the northern archialogical park and the southern end of Syracuse where the bridges take you over to the old island city. Nicely renovated rooms and a friendly host serving a delicious breakfast. Good advice on restaurants and boat excusrions"Dear David,Thank you so much for taking the time to leave a wonderful review of our accommodations. We are delighted to hear that you found our location to be ideal for exploring both the northern archaeological park and the southern end of Syracuse. We are also thrilled that you enjoyed our newly renovated rooms and that our breakfast and service exceeded your expectations.It's great to know that our recommendations for restaurants and boat excursions were helpful to you during your stay. We always strive to provide our guests with the best possible experience, and we're thrilled that we were able to make your stay enjoyable.Thank you again for your kind words, and we hope to welcome you back to our B&B in the future.Warm regards,Giovanni TumminelliRiformula la precedente risposta Dear David,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our accommodations met your expectations and that you found our location to be ideal for exploring Syracuse, with easy access to both the northern archaeological park and the southern end of the city.We are pleased that you enjoyed our newly renovated rooms and the delicious breakfast served by our friendly staff. It's also great to hear that our recommendations for restaurants and boat excursions added value to your stay.We always strive to provide our guests with exceptional service and a memorable experience, and we are grateful for your feedback. We hope to have the opportunity to welcome you back in the future.Best regards,GiovanniGiovanni TumminelliRiformula nuovamente Dear David,Thank you for taking the time to write such a lovely review of our accommodations. We are thrilled to hear that you had a wonderful experience with us and that our location, between the northern archaeological park and the southern end of Syracuse, was convenient for your needs.We take pride in our newly renovated rooms and are happy that you found them to your liking. Additionally, we are pleased that our friendly staff and delicious breakfast contributed to a positive stay. It's great to hear that our recommendations for local restaurants and boat excursions were helpful to you as well.We appreciate your kind words and feedback, and we look forward to hosting you again in the future.Best regards,Giovanni

Dear Maureen, thank you so much for your positive review and for choosing to stay with us. We're thrilled to hear that you found our property clean, comfortable, and convenient. We always strive to provide the best possible experience for our guests, and we're glad that we were able to assist you with the accidental double credit charge that happened some days before your stay at the ceramic store in Santo Stefano, happy everything has been solved and we have been helpful!We hope to have the opportunity to host you again in the future. Thank you again for your kind words!

Dear Joseph,I want to express my gratitude for your glowing review. It's wonderful to know that your stay exceeded your expectations!We take pride in providing exceptional hospitality and I'm pleased to hear that we were successful in making sure you had a good time. Thank you for your recommendation, it means a lot to us.We hope to have the pleasure of hosting you again soon.Warm Regards

Dear Carl,I wanted to express my sincere gratitude for taking some time for us, it's always gratifying to hear that our guests have had a wonderful experience staying with us.We strive to provide exceptional service, comfortable accommodations, and a friendly atmosphere, and it's fantastic to know that we've exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service to our guests.Thank you for choosing our B&B, and we hope to see you again soon.Warm regards,

Thank you for choosing to stay at our B&B. We are thrilled to hear that your stay was enjoyable and greatly appreciate your positive review. We take pride in ensuring that our guests have a comfortable and pleasant stay, and we are pleased to know that you were 100% satisfied with your experience. We hope to have the opportunity to host you again in the future.

Dear Esther, we are glad you appreciated our B&B. Hope to see you again in the future!

Dear George, I am very surprised by this review, I think you have reviewed the wrong property or get confused, since you write the review after 2 months ... I remember very well you, there were 4 of you and really lovely. Your experience started from the parking, do you remember that I personally parked your car with your friend Dale? After I we talked for more than 30 minutes, giving you information and suggestions to visit all the most important attractions, restaurants, museums, I told you about our partners, how to get the discounts dedicated to you, etc. Our beds are those of a 4 **** hotel and our air conditioning is among the best that I have personally encountered while traveling. The rooms that we have offered you are exactly the ones in the photo, with a view of the Pantheon, the Cathedral, the Church of Santa Lucia and a small portion of the sea. For all these reasons I am convinced that 1) you have reviewed the wrong property 2) you were very distracted Kind regards,

Thank you! You are fantastic guests!

Dear Gaelle, thank you for your feedback! Hope to see you again in the future!

Dear Cecilia and Kenneth, thank you for your accurate description. We are delighted you are 100% satisfied and hope to host you again in the future! Kind regards

Thank you for your feedback, we are happy you are 100% satisfied and we hope to host you again in the future!