2/10 Terribile
DANIEL
Viaggio con la famiglia
21 feb 2026
We never stayed there because on the day we were due to travel from St Moritz to Zermatt, trains were cancelled indefinitely due to the avalanche. We had no way of travelling to Zermatt … when I contacted the hotel asking for assistance and maybe delay/cancel due to lack of safe transportation, their answer was no because roads are open. Even if I could drive, how would anyone be expected to risk being stuck there and not leaving. All of the places in Switzerland, this region was affected badly this week and the hotel should have prepared for this and assisted further with some form of compensation. We would have considered returning later in the year as we will still visit but have no intention of staying here. I would not recommend booking this accommodation
DANIEL
Soggiorno di 2 notti a febbraio 2026

























