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Recensioni per DoubleTree by Hilton Hotel Tallahassee

4 out of 5
DoubleTree by Hilton Hotel Tallahassee
101 S Adams St, Tallahassee, FL

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 473 su 1000 recensioni" "
Valutazione di 8 - Buono. 235 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 137 su 1000 recensioni" "
Valutazione di 4 - Scarso. 95 su 1000 recensioni" "
Valutazione di 2 - Terribile. 60 su 1000 recensioni" "

8,4/10

Pulizia

8,6/10

Personale e servizio

7,8/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

8/10 Buono

Lex

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Consigliata
Soggiorno di 1 notte a luglio 2022
Risposta di Harper G. , il giorno 22 lug 2022
Thank you for your feedback, we appreciate you!

10/10 Eccellente

Mary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Parking was horrible. Very tight spaces and few. Hotel is nice but showing its age. Needs updating
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Tina

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It was quite
Soggiorno di 1 notte ad aprile 2024

4/10 Scarso

Gary

Non mi è piaciuto: Servizi
Poorly run hotel
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Anne Carter

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property is a bit dated but room was fine, bed and pillows okay.
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Arniesa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was quiet when we arrived Friday around 4PM, but traffic picks up during the evening. When we arrived, parking was confusing but the young man at the vallet podium was helpful in providing the different options for parking. Once parked, Sam was super kind at check-in and helpful in providing an excellent dining option within walking distance. We went twice. Enjoyed our stay as far as our service and of course the cookies! The guest were a bit rowdy...kids running in the hall, a birthday party next door, prom... Glad I was too tired to lose sleep.
Soggiorno di 2 notti ad aprile 2024

6/10 Soddisfacente

Patti

Viaggio di coppia
Non mi è piaciuto: Servizi
Adequate for an overnight stay. No soap! Better bring your own! Coffee pot in room but no coffee. No coffee station or water dispenser in the lobby.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Nicole

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to everything! Walkable to the capital building. Safe area.
Soggiorno di 1 notte a marzo 2024

2/10 Terribile

Caryn

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Lots of problems. One bath towel provided for a room sleeping 4. No working safe. Coffee shop and restaurant wasn’t opened. Staff said nobody showed up to work. Pool was out of service. We booked the hotel specially for food and pool on site. Was charged extra for parking when we had to leave and return to go out to get breakfast that the hotel didn’t provide.
Soggiorno di 2 notti a marzo 2024

2/10 Terribile

Avion

Soggiorno di 2 notti a marzo 2024

4/10 Scarso

Charlie

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The room was dirty and musty. Our family left a night early because of the air quality and dirtiness.
Soggiorno di 3 notti a marzo 2024

2/10 Terribile

Juan, panama city

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed and we pay for a deluxe room, they oversold the rooms and we stayed in a regular room. We hear people screaming ALL NIGHT LONG, hitting the doors and kids cried all night. We couldn’t sleep. The costumer service was despicable.
Soggiorno di 1 notte a marzo 2024

2/10 Terribile

Ahmet Ozkan, Bowling Green

Non mi è piaciuto: Personale e servizio
Our toilet got clogged for no reason. Several times we called the lobby to have someone fix it. We did not use the toilet for the night and the next day till checking out. This is super unacceptable. I don’t care if there was a wedding or any other event in the hotel. Maintaining running toilets is #1 priority of a luxurious hotel. I am a Hilton Honors member and I will report this for sure.
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

judson

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very Attractive decor, nice view, close to everything--nice restaurants open late nearby... good breakfast offerings
Soggiorno di 1 notte a marzo 2024

4/10 Scarso

Joan

Soggiorno di 2 notti a marzo 2024

4/10 Scarso

Rubin

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Our room was well below Doubletree standards. The desk chair was worn out. Caulking on the bathroom sink was half gone. The shampoo and soap containers in the shower were detached from the wall. The air had been turned off in the room so when we arrived, it was Stuffy.
Soggiorno di 2 notti a febbraio 2024

4/10 Scarso

Dustin

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It is really not good. The Hilton Honors Wifi did not work. The AC was loud. No ice machine on the third floor. Had friends say their floors smelled mildewy. Would not stay again. Better options in town. Expensive valet as well.

4/10 Scarso

Jack

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
My recent stay at DoubleTree Tallahassee fell short of expectations due to notable cleanliness and maintenance issues. Upon check-in, the condition of my room was disappointing, with trash present in the bathroom. This initial impression extended to the public restrooms, which were also unclean and lacked essential amenities like bathroom tissues. Throughout the property, signs of neglect were apparent. Paint scuffs and dirty, broken ceiling tiles were common sights, suggesting a lack of attention to maintenance. Additionally, noticeable holes in the bathroom stall walls detracted from the overall appearance of the hotel. While the DoubleTree Tallahassee may have some positive qualities, such as location or amenities, the cleanliness and maintenance concerns overshadowed the experience. Future guests may want to consider these factors before booking.
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Rony

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
It was a beautiful hotel inside and the staff we dealt with was very friendly. Unfortunately our room wasnt properly cleaned and there was trash under the dresser and nightstand. Also hair in the shower.
Soggiorno di 1 notte a febbraio 2024

2/10 Terribile

Linda

Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Decor is horrible. Hired day workers from labor pool to help decorate using a Helen Keller design. Hopelessly outdated. Had to call front desk 2x before they called police to quiet party next door at 3:00AM. No daily service unless request made. Valet too slow. Checkout was slowed due to no one at front desk. C'mon man, do better.
Soggiorno di 3 notti a febbraio 2024
Risposta di Ray G, FOM , il giorno 20 feb 2024
I apologize for your experience here while at the Doubletree. Especially with your experience with the staff on that evening. The problem has since been corrected, when you return, I am confident your experience will be different.

6/10 Soddisfacente

Sonia

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a great value for the location but be ready to compromise on the facilities and the staff service. Bedroom door didn’t close well, shampoo bottles attached to shower fell in the middle of the night, lighting is very dim and lightbulbs were missing, mattress had a an imprint in it. The hotel is understaffed and receptionist told us that had she gone on her allowed break we would had no one to check us in…
Soggiorno di 2 notti a febbraio 2024

2/10 Terribile

Myles

Non mi è piaciuto: Condizioni e dotazioni della struttura
There is a very big crack on my door. It makes a very loud noise when I open and close the door.
Soggiorno di 1 notte a febbraio 2024

6/10 Soddisfacente

richard

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
In general, my stay was fine. The room was nice. The grounds were perfect, but it would appear that someone had taken some things from my room. That is truly a big disappointment.
Soggiorno di 3 notti a febbraio 2024

10/10 Eccellente

Kelly

Soggiorno di 1 notte a febbraio 2024

2/10 Terribile

Antonietta

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Dirty
Soggiorno di 1 notte a febbraio 2024

4/10 Scarso

Jorge

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia e personale e servizio
Not so good anymore
I stayed at this specific hotel before and everything was great. Over a year later I go there again and this time it was awful. First, Double Tree is known for their cookies, every day I stayed there the front desk advised me that they didn’t have any so no cookies for me. The room was dirty, I even found dog poop under the side table, dust everywhere. The shower door had something on it, a splashy stain, that could be seen easily with a naked eye. The toilet started leaking water from the toilet’s tank and from the shut-off valve. I called the front desk seven times and no one never answer the phone. I then decided to go to the front desk and there were three employees talking to each other. I spoke to one of them and explained what was going on with the toilet. I was told that they are gonna send a technician to check what the problems was… and guess what, NO ONE showed up to solve the problem. I called again the front desk and needless to say, no one answer the phone. I had to come downstairs again and let the front desk representative know that the toilet issued wasn’t resolved and that nobody went to check it. I was told again that they contacted the technician and to wait for him in the room. Making the long story short, the tech never went to the room. Double Tree is my number one hotel to go with my wife but next time staying in the Tallahassee area I’m gonna try a different hotel.
Soggiorno di 2 notti a gennaio 2024
Risposta di Front Office Manager , il giorno 30 gen 2024
Thank you for your feedback on your recent stay with us at the DoubleTree. As the Front Office Manager, I want to personally apologize for this mistake. We will do better and if you come here again, be sure to we will have those cookies we are famous for.

10/10 Eccellente

joanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024

4/10 Scarso

Katherine

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
When we checked in, our toilet was not working in the first room. After leaving the property for an hour upon our return we were told that the problem was fixed, but it was not. The water was turned off in the toilet and nonfunctional. We then moved rooms, and in our new room we did not have toiletries, and had to call down to the front desk to send up some. We also experience the safe not working and had to repeatedly ask for towels in our room. I found housekeeping and she was kind enough to bring me towels and empty my trash, which was requested earlier that day. Being a Hilton Honor's Member, I am shocked about this experience. I would though like to commend the Front Desk for trying to help us out, but it seemed at every turn we experience less than a satisfactory stay.
Soggiorno di 2 notti a gennaio 2024
Risposta di Front Office Manager , il giorno 30 gen 2024
I apologize for your experience and hope that when you give us another opportunity to wow you with our service.

4/10 Scarso

Russell

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Will not stay here again. Management has completely neglected the property with little to no care about customer service
Soggiorno di 1 notte a gennaio 2024

2/10 Terribile

Jesus

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cargo no Reconocido
Me cobraron un monto incorrecto y no me hicieron la cancelación y mi banco me está cobrando el monto ami quiero que me contacto algún manager
Soggiorno di 1 notte a dicembre 2023

4/10 Scarso

LeAndra

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia e servizi
We enjoyed the location of this property. The staff was very friendly and attentive. But the room was not cleaned well. Holes in the walls. Mold in the shower, also there was excessive noise from what could have been the building heater or the laundry.
Soggiorno di 2 notti a gennaio 2024

10/10 Eccellente

Rose

Soggiorno di 3 notti a gennaio 2024

4/10 Scarso

Andrea

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This facility did not provide traditional amenities (no soap, shampoo, etc) and is in great need of finish upgrades/improvements.
Soggiorno di 2 notti a gennaio 2024

4/10 Scarso

Hamo

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Doesn't feels as Hillton...
Soggiorno di 2 notti a gennaio 2024

6/10 Soddisfacente

Howard

Viaggio di lavoro
Soggiorno di 4 notti a gennaio 2024

2/10 Terribile

Jaylyn

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e comfort della camera
Sold my king bed room making us stay in two queens with the view of the parking lot.
Soggiorno di 1 notte a dicembre 2023
Risposta di Raymond G., il giorno 9 gen 2024
Good afternoon, I apologize for your inconvenience and hopefully of you give us another chance we will make sure your stay is what you have become to expect from Doubletree.

6/10 Soddisfacente

Robert

Soggiorno di 1 notte a gennaio 2024

6/10 Soddisfacente

Ron

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a gennaio 2024

6/10 Soddisfacente

Sherry

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e personale e servizio
The staff were really nice and helpful. The foyer and hallways were nice. The rooms were older. My dresser draw was broken and one was missing a handle. The only lighting in the rooms were 2 older lamps. The decor would be a little girl’s Parisian dream, a bit much for adults.
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

john, miami

Soggiorno di 3 notti a ottobre 2023

4/10 Scarso

Julie

Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Kathleen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A pretty good property
Beautiful hotel. Check in was easy, and desk clerk was polite and friendly. Room was ok, a little dated, but comfortable. Disappointed that the Starbucks in the lobby closed permanently. Couldn't get coffee for the drive home, unless I wanted the room coffee. Valet service is a bit pricey, at $36+ tax a night. Overall, a pretty good property.
Soggiorno di 1 notte a dicembre 2023

4/10 Scarso

Kelly, Wellington

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great location but on site restaurant is horrible, rooms are old, area around air conditioner is moldy and there is no daily housekeeping.
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Syed Masood, Seminole

Soggiorno di 1 notte a dicembre 2023

4/10 Scarso

Christine

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Need to update this property and clean it up. Breakfast was inedible except for the yogurt and coffee.
Soggiorno di 1 notte a dicembre 2023

2/10 Terribile

robert

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
AVOID!!!
Terrible service, Room was said to have been ready for me. Bed loosely made (Looked like from the last guest) there were clean bed sheets on the table, dirty linens on the floor. I visited front desk to ask for it to be taken care of, they assured me they would...I came back 4 hours later, still not done. I called front desk... rang and rang and then hung up - did this 3 times. Finally I called from my cell and got through - and they fixed the situation - 6 hours after I checked in! A colleagues entire floor smelt like mildew (could smell it as soon and elevator does opened) with what looked like blood on the floor. Second day I asked a house keeper who was sitting on the bed of a guest room watching TV (across the hall from me) to make up my room - he said it wasn't his room and he didn't know who was responsible for my room. So I said, never mind, can you just give me some clean towels - he said he couldn't and went back to watching TV. A terrible experience - only upside was the bed and pillows were comfortable.
Soggiorno di 2 notti a dicembre 2023

2/10 Terribile

Jenny

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A wonderful location but not a great hotel experience. Bad food, loud, dirty room and shower, no hair dryer. No one cleaned either which I expected,
Soggiorno di 2 notti a dicembre 2023

6/10 Soddisfacente

David

Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Sarah

Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Barbara

Viaggio di coppia
I enjoyed my stay everything was on point
Soggiorno di 1 notte a novembre 2023