Castelli a Tamborine Mountain

“Everything here was fabulous ”

“Beautiful quiet clean room, lovely surroundings and great restaurants nearby.”

“Beautiful resort, restful stay. Wi-Fi would have helpful. Thanks for an lovely visit.”

“Issues with contacting staff after hours, problems with check in, wrong PIN code for room. Eventually got a hold of someone after 1hr”

“I understand that the place is very old, but I can't tolerate the lack if cleanliness. The carpet was old and full of dtains, my bedside table hadn't been dusted for weeks, something had been spilled on the front of the fridge, and inside the fridge, 1 spare blanket had stuff stuck to it and needed washing, and the whole placed smelled musty and nasty. A little TLC and the place could be nice.”

“Definitely not luxury, aged cobwebs in room, as well as insects. Mismatched towels/ face towels, basic Kmart bath mat. Spa had flakes coming off jets and no evidence of how it is cleaned between guests. Also in guest lounge of a night, no idea how to light the room except with the lamps, and also air con remote no where to be seen.”