Dear Anonymous, Thanks a lot for your rating, appreciated! Warm regards

Sehr geehrter Alexander,Vielen Dank für Ihre ausführliche und positive Bewertung! Es freut uns sehr zu hören, dass Sie sich in unserer Suite wohlgefühlt haben und das Willkommensgeschenk zu schätzen wussten.Es ist schön zu hören, dass Sie mit dem Service unseres Personals zufrieden waren und dass Sie die Ausstattung des Spa-Bereichs genossen haben, auch wenn Sie sich eine größere Sauna gewünscht hätten. Wir werden Ihr Feedback bezüglich des Restaurants sowie des Frühstücks und Abendessens weiterleiten.Es wäre uns eine Freude, Sie bei Ihrem nächsten Aufenthalt in Den Haag erneut bei uns begrüßen zu dürfen.Herzliche Grüße,Team Leonardo Royal Hotel Den Haag Promenade

Dear Jessy,Thank you for choosing to stay at Leonardo Royal Hotel Den Haag Promenade. We hope you had a comfortable and enjoyable experience with us. If you have any feedback or suggestions for improvement, please feel free to share them with us. We look forward to welcoming you back in the future.Warm Regards,Team Leonardo Royal Hotel Den Haag Promenade

Sehr geehrter Marvin,Vielen Dank für Ihre positive Bewertung! Es freut uns zu hören, dass Sie mit Ihrem Aufenthalt zufrieden waren. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Herzliche Grüße,Team Leonardo Royal Hotel Den Haag Promenade

Dear Aylin,Thank you for taking the time to share your feedback with us. We are pleased to hear that you were overall satisfied with your stay and enjoyed our delicious breakfast. We apologize for the issue with the pool cleanliness and have already addressed this with our team. We appreciate your comments on the massage prices and room comfort, and we will take them into consideration for future improvements. We hope to have the opportunity to welcome you back for an even better experience.Warm regards,Team Leonardo Royal Hotel Den Haag Promenade

Dear Wilhelm,Vielen Dank für Ihre freundlichen Worte! Wir freuen uns zu hören, dass Ihnen unser Hotel gefallen hat. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Team Leonardo Royal Hotel Den Haag Promenade

Lieber Baris,vielen Dank für Ihre positive Bewertung unseres Hotels! Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie bald wieder begrüßen zu dürfen.Mit freundlichen Grüßen,Team Leonardo Royal Hotel Den Haag Promenade

Dear Mr. Darren,It was a pleasure welcoming you in our hotel! We are so happy to read about your experience. It makes us smile that you use the word "perfect" for describing our hotel and services. Great! Thank you so very much for your recent stay and your review. We hope to welcome you soon in our hotel. Warm regards,

Beste Deborah,Allereerst dank voor uw recentelijk verblijf en daarbij uw review. We schrikken enorm van het uw woorden. Wat ontzettend vervelend te horen dat de douche kapot was en dat het bed niet goed was. Dit is inderdaad niet de bedoeling, graag bied ik daar namens ons allen onze welgemeende excuses voor. Het spijt me zeer dat we tijdens uw verblijf geen passende oplossing hebben kunnen voordragen. Dit zal intern uitgezocht worden hoe het heeft kunnen gebeuren dat u niet heeft genoten van uw verblijf. Nogmaals excuses voor het ongemak. Ik hoop dat u ons in de toekomst de kans bied om uw vertrouwen weer te winnen. Warme groet,

Dear Fr,Thank you for your recent stay and for your review. Your experience has been rated very low. I am so sorry! Unfortunately, you did not leave any additional feedback about your experience. We would really appreciate it if you provide us with your feedback in order to improve our service. We hoped you had a better stay. Warm regards

Thank you very much for the amazing review! We hope we may welcome you again.Warm regards,Team Leonardo Royal Hotel Den Haag Promenade

Dear Shigeru,Thank you for your positive review!We hope to welcome you again in the future.Warm regards,Team Leonardo Royal Hotel Den Haag Promenade

Thank you for the perfect review, we hope we may welcome you again next year!

Dear guest,Thank you for your favourable review of our hotel! We are glad you enjoyed your stay and we hope to see you again very soon.Warm regards,Team Leonardo Royal Hotel Den Haag Promenade

Dear Ralf,Thank you so much for your kind review! We are happy you enjoyed your stay and also our breakfast. We hope we may welcome you again in the future. Warm regards,Djalila - Front Office

Dear Somil,Thank you for your review. Unfortunately we do not recognise this problem as we have not heard of any issues during your stay. Please be so kind to contact us, so we can figure out what went wrong and how we can improve our services for your next visit.Warm regards,Nena - Team Leonardo

Beste Maurice,Bedankt voor de mooie score en uw aardige woorden. We hopen u in de toekomst nogmaals te mogen ontvangen.Warme groet,Nena - Team Leonardo

Kære gæst,tak for din dejlige og omfattende anmeldelse. Vi er glade for, at du nød det så meget. Vi vil dele de givne tips med vores team.Med venlig hilsen,Nena - Team Leonardo

Dear Gerda,Thank you for your review. I'm so sorry to read that you aren't very thrilled about your recent experience in our hotel. Regarding the wardrobe doors, I am truly sorry that this has happened, I can imagine this is disturbing as you would like to sleep well. Unfortunately, our Personal Trainer was 15 minutes later that specific day due to big traffic jam. We can imagine that this is not a nice start of the day. Last, please accept my sincere apologies about your check-out experience, that they haven't asked what was not good. These honest feedback about your experience helps us to improve our service. We always strive to the best guest service as possible and unfortunately, we were not able to do this during your stay. I have directly shared your experience with the team so we can improve this for the future. On your next visit, please do not hesitate to let us know directly if there is anything, we can do to make your visit with us even more to your liking. Our team would have wanted to have made your visit truly memorable.Hopefully we will have this chance on your next visit. We will be looking forward to your return!Warm Regards, Team Leonardo Royal Hotel Den Haag Promenade

Beste Jolanda,bedankt voor de mooie recensie. We waarderen de complimenten enorm en zullen deze met de collega's delen. Graag tot de volgende keer.Warme groet,Team Leonardo

Beste Stefan,bedankt voor de mooie recensie. We hopen u in de toekomst nogmaals te mogen verwelkomen. Tot dan!Warme groet,Nena - Team Leonardo

Thank you so much for your excellence rating of your stay! Much appreciated, even though you are anonymous for us, please note that we love to welcome you back in our hotel.

Dear Anonymous,Thank you for your rating of 8 out of 10! What could we improve in order to receive the next time a 10 out of 10? We wish to see you again!

Dear L.M.R.Thank you for your good rating! We hope to welcome you again in our hotel

Beste Maikel,Wat leuk, zo'n hoge score 5 van de 5 en dan ook nog zulke mooie woorden. Fijn dat u het naar uw zin heeft gehad in ons hotel en dat de medewerkers vriendelijk zijn geweest. Dank hiervoor, dat doet ons goed. We hopen u weer te mogen verwelkomen, mocht u weer in de buurt van Den Haag zijn.

Dear guest,Thank you so much for your review! We are happy to hear that you enjoyed your stay with us. We also appreciate your feedback regarding your experience with our swimming pool.We hope to welcome you back again in the nearby future.Warm regards,Nick - Reception