Hotel vicino a The Shops at Kanawha - Charleston

“Very good breakfast. Room fairly quiet. Comfy bed.”

“Other than what seemed like an elephant in the room above me which isn’t the fault of the hotel, my stay was amazing. Clean room. Friendly staff. Pool is very clean. This is my new “go to” when visiting WV.”

“This hotel was clean and the rooms were very nice. The breakfast was very good. The young man overseeing it was attentive and efficient as well as engaging. Overall a very nice hotel. ”

“The room was great. The outside of the property was a bit run down and the area was so-so. But, that is also practical and expected for the price point. I had a good night's sleep and got back on the road the next day without any issues, so it was a good experience.”

“TV was small. It had only local channels on "cable". No premium channels and no smart features. Poor picture kind of fuzzy. Room literally right next to highway exit, but it was quiet inside room. Room was very clean and as pictured. Bed and pillows were very soft and a pleasant sleep experience. Grounds are kind of run down. Bathtub and little rough, showing some delamination and grout pulling away badly where tub meets the bathroom floor tile. AC worked fine. Didn't have the free breakfast...

“So many bugs in our room and in our bed”

“We stopped overnight during a road trip. The hotel was easy to find and had everything we needed. The staff was friendly and very helpful.”

“The rooms were nasty. Blood stains on the sheets in several. They actually had to up grade my room for the same price just to find a clean room.”

“The room was clean and the staff was very nice and helpful”

“Heat didn’t work properly when I got there but staff was very quick in fixing the issue for me. Would stay again”

“The breakfast was fabulous. Everything else was disappointing. The hotel was very busy and a bus had dropped off a group of guests. They had two receptionists to check everyone in and the li e was 5 deep. Once I got my room assignment, it took me another 15 minutes to catch an elevator because one of the three elevators was out of service. The pool was a disaster. Dirty, wet towels overflowing, trash everywhere, cloudy water. I know they are renovating to pool soon, but cleaning is still...

“Great location, clean rooms, and incredible staff!”

“Spacious room - immaculate. Bathroom - immaculate. Housekeeping staff was attentive to our needs - excellent. Outdoor seating options-great. Check in staff - wonderful. My only complaints - why can't Marriot offer breakfast included with your stay? It's more expensive than other nearby hotels that offer breakfast. I realize I am paying for better accommodations - but in this economy, it would be nice. The only other complaint is having to pay for parking - though I understand that is not...

“all was good”

“Convenient location”

“I was having surgery so I couldn't have breakfast but my husband went down and breakfast was being served and he said everything was good and hot. As for the staff, not impressed. She was taking a reservation on the phone and didn't bother to say I'll be right with you and when she got off the phone didn't apologize for my wait. She didn't tell me which way our room was or anything else we should know except the wi-fi was our room number. She wasn't rude just very dry. She also should use her...

“Very clean. Friendly staff & quick check in.”