Hotel con animali ammessi a Thorold

“Everything was great. We really enjoyed the family suit.”

“We didn't enjoy the experience in here. When we first came in, we couldnt find a TV remote controller, so we sent emails and called the property company many times, but we had to wait for so long since their response was taking so much. When they finally answered my call, I explained the situation, and they said the remote is broken so they ordered a new one, and it will be delivered in two days, but the thing is we are leaving here tomorrow. That means we can't access the TV. My fammily and I...

“I have already sent the General Manager a detailed email regarding our stay on July 11, 2026, but as I have not received a response, I wanted to summarize my concerns here. Our stay got off to a poor start when the payment terminal repeatedly failed to process both my credit card and my boyfriend’s. Rather than showing patience, the receptionist became visibly impatient, leaving us feeling embarrassed over an issue that was beyond our control. We were then given no directions to our room or...

“The property is 6 cottages within a separate resort. The resort for families is great. Falcon Cottages are not. We were put in a filthy cottage basically a mobile. Stained couch and dining chairs, broken blinds. Dried up food down the back of the counter and chairs. I went to use a baking pan only to find it full of grease. Windows dirty, the bathroom floor was all chewed up and covered up with a mat. BBQ looked like it hadn't been cleaned from last year and toaster didn't work. I swear we...

“Friendly and very helpful staff, the room and bedding clean and confortable. Although there were several guests, quiet at night, family friendly. Newly renovated comfortable room. Our new favourite place for a Niagara area short stay.”

“Tutto come promesso”

“Clean room, friendly staff and close parking to my room.”