Hotel LGBTQIA+ a Thorold

“Everything was great. We really enjoyed the family suit.”

“We didn't enjoy the experience in here. When we first came in, we couldnt find a TV remote controller, so we sent emails and called the property company many times, but we had to wait for so long since their response was taking so much. When they finally answered my call, I explained the situation, and they said the remote is broken so they ordered a new one, and it will be delivered in two days, but the thing is we are leaving here tomorrow. That means we can't access the TV. My fammily and I...

“I have already sent the General Manager a detailed email regarding our stay on July 11, 2026, but as I have not received a response, I wanted to summarize my concerns here. Our stay got off to a poor start when the payment terminal repeatedly failed to process both my credit card and my boyfriend’s. Rather than showing patience, the receptionist became visibly impatient, leaving us feeling embarrassed over an issue that was beyond our control. We were then given no directions to our room or...

“The room setup. Good for families .”

“Well located to get to various places in the region. Quiet. Staff were very helpful.”

“Room was ok- pillows not comfortable Breakfast was good Parking was good Location- great spot near highway and can get around easily We opted out of cleaning but not enough towels or toilet paper were given for a 2 day stay/ 4 people”

“Posizione perfetta con vista pazzesca sulle cascate La camera è nuova , ben arredata e pulita. Il parcheggio è a pagamento e non è in struttura, bisogna utilizzare una navetta che ho trovato comoda.”