10/10 Eccellente
RosieKathyS, Capalbio, Tuscany Italy
Viaggio di lavoro
21 set 2020
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The best hotel in Thunder Bay. I saw pool staff controlling pull when I swam at 16:00 for one hour and 18:00 and in evenings ... pool limited people in pool at 22:00 to 23:00 I was alone. I stayed 10 days. They had glutine free muffins breakfast was from 05:00 to 10:00. As my father had passed away and I had much stress I never woke up before 10:00 so I never had breakfast. Maybe in future they could offer a breakfast left outside of a room for extra service as I was there 10 days and paid for 10 breakfasts and ate only one day of check out. As I am glutine free, I appreciated the glutine free muffin. I am diabetic too so I could only eat one in 10 days anyways. Room was excellent. Had a toilet problem blocked and they kindly changed my room at 23:00 2 nights before departure. All staff were so helpful and kind during a sad moment for me and I only informed the front desk the day before I checked out that my father had passed away, that I was there for 10 days and flew in from Italy. I found ALL staff especially cleaning staff whom I saw friendly saying good morning and when I told them I loved the hotel, they said thank you we are happy to serve you and make your stay happy, if you need any extra toilet paper or towels please let me know. Even one cleaning staff in The elevator with a bin said I hope you enjoy your stay! Security at night, I ate each night at Montana’s or Boston Pizza and front door was locked and staff always nearby and present yo open night doors locked
RosieKathyS
Soggiorno di 10 notti a settembre 2020