Facciata della struttura - sera/notte

Recensioni per Mimaru Tokyo Ginza East

3 out of 5
Mimaru Tokyo Ginza East
1-4, Shintomi, Chuo-ku, Tokyo, Tokyo

Recensioni

9,6

Eccezionale

Valutazione di 10 - Eccellente. 175 su 209 recensioni" "
Valutazione di 8 - Buono. 27 su 209 recensioni" "
Valutazione di 6 - Soddisfacente. 5 su 209 recensioni" "
Valutazione di 4 - Scarso. 2 su 209 recensioni" "
Valutazione di 2 - Terribile. 0 su 209 recensioni" "

9,6/10

Pulizia

9,4/10

Personale e servizio

9,6/10

Servizi

9,8/10

Condizioni e dotazioni della struttura

9,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Francesco, Parma

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
La struttura ha aperto da pochissimo e quindi è tutto nuovo. Si trova in una zona molto vicina alla vivace Ginza che è molto tranquilla. Il concetto di apartment hotel è qui espresso al meglio. Le camere sono dotate di cucina, frigorifero, microonde ecc. e tutte le camere possono ospitare come minimo quattro persone. Noi eravamo in due, quindi eravamo molto confortevoli in una stanza da quattro. La reception è aperta dal mattino presto fino alle 22 e al di fuori di questi orari è possibile accedere con la tessera/chiave. L'hotel è anche dotato di distributore automatico di bevande e di lavanderia (400 yen per il lavaggio e 100 yen per una asciugatura di 30 minuti). Lo staff è molto cordiale, gentile e internazionale. Ci sono tre stazioni della metropolitana di tre linee diverse a meno di 10 minuti a piedi. Di 7-Eleven (utili per i prelievi Bancomat) ce ne sono due a pochi minuti di distanza. Per i supermercati (o meglio mini market) ne abbiamo trovati un paio a circa 15 minuti di distanza. Per i ristoranti non è mai un problema a Tokyo, ce ne sono sempre così tanti e a poca distanza che si fa fatica a decidere dove andare! Siamo rimasti due settimane e ci siamo trovati benissimo. Sicuramente lo terremo in cima alla lista per i nostri prossimi soggiorni a Tokyo!
Soggiorno di 14 notti a novembre 2019
Risposta di MIMARU TOKYO GINZA EAST, il giorno 18 dic 2019
Dear Mr. Francesco, Thank you for staying with us 14 nights during your Tokyo trip and sharing warm review on your recent stays. ^^ Your pleasant comment on our rooms, staffs and locations are highly appreciated. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for your kind words and we hope to see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto. Warm Regards, Front Team MIMARU TOKYO GINZA EAST

10/10 Eccellente

Scott

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Loved this hotel. The staff are friendly and the rooms are clean and surprisingly large for a Tokyo hotel. Definitely staff here again.
Soggiorno di 7 notti a maggio 2024
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 18 mag 2024
Dear guest,Thank you very much for choosing to stay with us during your stay in Tokyo and for taking the time to write us your review. We are glad to hear that you've enjoyed the stay with us, you're words is like a reward to us and help us keep movite to give our best on our service to make sure our guest has the best experience! We will keep improving and look forward for your next stay with us.Best regards,

8/10 Buono

Yuan Cheng

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
The cleaning staffs are terrible, the front staffs are ggod and willing to help, totally the cleaning services still bad.
Soggiorno di 27 notti a gennaio 2024
Risposta di Front Desk Team, il giorno 12 mag 2024
Dear Guest,Thank you for staying with us. We sincerely appreciate your review. We are sorry to hear that our cleaning team could not meet your expectation. We will share this information with our team. Thank you so much for letting us know. With your review we will even more constantly striving to improve as a team. We hope to see you at MIMARU again .Best RegardsMIMARU TOKYO GINZA EAST

10/10 Eccellente

Eugene

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
All the staff was great particularly somit who helped get on a call and get me a hard to find item in Japanese and Guilia who helped w a complex request for our last day. Thanks to everyone we have a wonderful and memorable trip!
Soggiorno di 5 notti a febbraio 2024
Risposta di MIMARU TOKYO GINZA EAST, il giorno 3 mar 2024
Dear Eugene,Thank you so much for giving us such a wonderful reveiw on our hotel property and also mentioning some of the names of our staffs. We will surely pass the message to those staffs and they would surely be motivated to see admiral words from your side.We priotize in the satisfaction of our guest and if there is anything we need to improve in coming future please let us know.We are looking forward to seeing you in near future.Best RegardsFront Desk Team

10/10 Eccellente

Jason, Denver

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Overall the property was clean, spacious, and in a safe area. It is a about a 5 minute walk to a subway, and 10-15 minute walk to the fish market or Tokyo Station. The only down side was the lack of transparency on cost of a lost keycard. Not used to keycards having any value in the US. The cost was 1000 yen at check out for the lost card.
Soggiorno di 3 notti a febbraio 2024
Risposta di MIMARU TOKYO GINZA EAST , il giorno 3 mar 2024
Dear Jason,Thank you so much for giving us 5/5 score which really means a lot to us. We are glad to know that you were satisfied the hotel cleanliness, spacious room and safety concern.We apologize you for the inconvenience caused due to charge for the lost card keys because of our hotel policy.We look forward to seeing you at Mimaru in future.Best RegardsFront Desk Team

10/10 Eccellente

John

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very nice stay. Loved family room and staff
Soggiorno di 6 notti a febbraio 2024
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 25 feb 2024
Thank you for choosing to stay with us and this is our pleasure to serve you during your Japan trip. We sincerely appreciate your feedback and kind words. We are happy to know that you are satisfied with our hotel. We look forward to meeting you at MIMARU again.Best RegardsFront desk teamMimaru Tokyo Ginza East

10/10 Eccellente

Hsinwei

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
整體感受還是很好!
Soggiorno di 7 notti a febbraio 2024
Risposta di MIMARU TOKYO GINZA EAST Front Desk Team, il giorno 20 feb 2024
Dear Guest,Thank you for staying with us at MIMARU Tokyo Ginza East and giving us a 5/5!We hope you had a great time at our facility and able to travel around the city!We hope to see you again, and host you in the future!Best Regards,

10/10 Eccellente

Hsin-Hui

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
美好的住宿經驗
無論是住宿空間跟可容納人數都是相當適合我們一家五口,房間附設的廚房餐桌跟冰箱對於長時間在東京旅遊相當有利,可以到附近的超市採買當地食材自行烹調,服務人員精通英文很好溝通。我們總共待了11晚,美好的住宿經驗。
Soggiorno di 11 notti a gennaio 2024
Risposta di Front Desk Team, il giorno 14 feb 2024
Dear guest, Thank you for your wonderful review. I hope you continue to enjoy your stay here at MIMARU TOKYO GINZA EAST.Warm regards, MIMARU TOKYO GINZA EAST Front Desk

10/10 Eccellente

gyubin

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
생각보다 깔끔했고 생활하는데 편리했습니다.
Soggiorno di 3 notti a febbraio 2024
Risposta di MIMARU TOKYO GINZA EAST Front Team , il giorno 11 feb 2024
Dear Gyubin,Thank you for your reveiw. We are happy to know that we are able to exceed your expecation. This means a lot to us.We are glad to know that you were able to enjoy our hotel and its facilities.We are looking forward to seeing you near at Mimaru.

10/10 Eccellente

??

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
下次還會再去住
Soggiorno di 7 notti a gennaio 2024
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 6 feb 2024
親愛的顧客,感謝您本次利用MIMARU東京 銀座EAST。謝謝您的高評價及喜歡我們的服務。希望下次能再見到您。

10/10 Eccellente

MEI YEN

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 7 notti a gennaio 2024
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 29 gen 2024
Dear Mei Yen,Thank you for your recent stay and for rating us at 5/5. Your experience matters, and we're pleased that you found your stay enjoyable. We're committed to continuous improvement, and your feedback helps us immensely. If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know. Looking forward to serving you even better next time.Best RegardsFront team

4/10 Scarso

LULU

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di MIMARU TOKYO GINZA EAST, il giorno 30 gen 2024
Thank you very much for taking the time to leave a review of your stay!It was wonderful hosting you and your family during your time in Tokyo. At Mimaru, we love to hear guests reviews and thoughts about their stay to help us keep improving.For your stay, we would like to extend our apologies as we do not have breakfast service and other facilities which you had requested such as a bell boy position etc. As Mimaru is an apartment hotel, there are various differences than a standard hotel. Such as a fully supplied kitchen for use during your stay, & various appliances/technologies available. We hope to host you again in the future and can satisfy you during your stay. If you have any questions regarding the services available when making a reservation feel free to send us a message with any further questions or inquiries.Sincerely,MIMARU Tokyo Ginza EastStaff

10/10 Eccellente

Rafaela

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Easy to navigate the city yet still quiet. Apartment living in vacation. Support convenient and staff was so helpful!
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 28 gen 2024
Dear Rafaela,Thank you for staying with us and giving us a great score! We are happy to hear your positive comments about our hotel and staff. We hope you had a great time here in MIMARY as well as in Tokyo!We hope to you host you again!Best Regards,

10/10 Eccellente

Linda

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Would come back again. Really good people that works here
Soggiorno di 10 notti a gennaio 2024
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 24 gen 2024
Dear Linda Au,Thank you for your brief and wonderful review. It really means a lot to us and will provide motivation to work better and provide better guest experience in future.We are looking forward to seeing you again. Best RegardsFront StaffYuvi

10/10 Eccellente

Christine

Viaggio con la famiglia
Mi è piaciuto: Servizi
Great beds for the family
Soggiorno di 4 notti a gennaio 2024
Risposta di MIMARU TOKYO GINZA EAST, il giorno 21 gen 2024
Dear Guest,Thank you very much for taking the time to write a wonderful review for us and for rating us at 5/5. We always do our best to provide guests with the best experience while staying in Tokyo, and we will relay your comment to our staffs. Please do stay with MIMARU Hotels again in the future!!Best Regards,Front Desk Team

8/10 Buono

Melissa Nicole

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 19 gen 2024
Dear Melissa Nicole,We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future.

10/10 Eccellente

Rachelle, St Kilda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great place, clean modern and spacious. Staff friendly and helpful. Easy walk to a number of metro stations, shops and restaurants.
Soggiorno di 5 notti a gennaio 2024
Risposta di Front Desk Team, il giorno 19 gen 2024
Dear Rachelle,Thank you for your words. We are really happy to get a 5 out of 5 score from you. It means that you had a great time and memorable moments during your stay. Thank you for admiring our facilities and staffs as well.We would like to see you back in Mimaru sooner.Best RegardsMimaru Tokyo Ginza East

10/10 Eccellente

suzanne

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 11 gen 2024
Dear Suzanne,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

10/10 Eccellente

Ahkey

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 6 notti a gennaio 2024
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 11 gen 2024
Dear Guest,Thank you for staying with us.We are really happy to get a 5 out of 5 score from you. It means that you had a great time and memorable moments during your stay. We would like to see you back in Mimaru sooner.Best RegardsMimaru Tokyo Ginza East

10/10 Eccellente

Noriko, Tarzana

Soggiorno di 1 notte a gennaio 2024
Risposta di MIMARU東京銀座EAST フロントデスク, il giorno 11 gen 2024
Noriko様お客様、この度MIMARU 東京GINZA EASTをお泊りいただき、ありがとうございます。お客様がご満足なさったようですごく嬉しく思っております。当ホテルはキッチンとダイニングがあり、家族皆様が長期で泊まって楽しんでくつろいでいただければとのコンセプトとなります。お客様の次お越しの際にはもっとご満足な気持ちと幸せな経験になれるように全力で頑張ります!

10/10 Eccellente

Bernardus

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 29 dic 2023
Thank you greatly for leaving a review of your stay!With guests input, we always try our best to imrpove and grow in different aspects.We are very happy to hear that you had enjoyed your stay with us at Mimaru Tokyo Ginza East.We hope to see you again!

10/10 Eccellente

Richard

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
As a hotel GM i loved this property especially for families… great service .. well appointed with all the amenities
Soggiorno di 2 notti a dicembre 2023
Risposta di Front Desk Team, il giorno 27 dic 2023
Dear Guest,Thank you for writing us a review!We are more than happy to hear that our hotel accomodate your family well. We hope to see you again in the near future!Best Regards,

8/10 Buono

Daniel

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Frank opinion
Not much food choice located around the hotel. Room is smaller than shown in picture. No washing machine in room, hotel has 3 laundry machines and 3 dryers for all the residents, led to a long queue. Recommend to wash after midnight. No view from the window, just another building. Pillows too soft, but bed was firm. Staff at ground floor was friendly and speaks English. Good house keeping. Overall a clean hotel.
Soggiorno di 10 notti a dicembre 2023
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 25 dic 2023
Dear Daniel, Thank you for your kind words and most importantly telling what us what you truly felt about the hotel. Your constructive suggestion is praiseworthy and we will try to improve our facilities more better in coming future.Also thank you so much for admiring our front staffs and housekeeping. Best Regards

8/10 Buono

Tang Mui Rachel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
More than 15mins walk to Tokyo or Ginza station. It’s not near when pushing luggages. Sub-station is about 8mins walk. Staff is very friendly and nice. Location is the factor that is making me think twice if I will book again.
Soggiorno di 5 notti a dicembre 2023
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 22 dic 2023
Thank you very much for taking the time to write us a review.We are happy to hear you enjoyed your stay with your loved ones during your time in Tokyo!With many stations being in a close radius to the hotel, depending on your destination point or where you are arriving from, the walk varies. While its difficult to avoid walking too much in Tokyo, please ask us at the front desk next time so that we can direct you in to the closest route.We hope you made many wonderful memories this trip and hope to see you again in the Future!

10/10 Eccellente

Ho

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Mimaru Ginza East
Convenient location, and the rooms are very clean and spacious. Our family of 4 had a great stay there. The staff speaks English so that is a plus point too. Overall we had a good time in Mimaru and we will definitely stay there again when we return to Japan!
Soggiorno di 8 notti a dicembre 2023
Risposta di Front Desk Team, il giorno 18 dic 2023
Dear Guest,Thank you very much for taking the time to write a wonderful review for us!We are more than glad to hear you enjoyed your stay! It was our pleasure to host you.All the front desk at MIMARU Hotels are able to communicate in English, so please do not hesitate to try the ones at other locations as well, and obtain memorable experiences!We hope to see you again soon!Best Regards,

10/10 Eccellente

Nicole

Soggiorno di 1 notte a dicembre 2023
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 16 dic 2023
Thank you greatly for leaving a review on your stay with us at Mimaru Tokyo Ginza East.We love to hear all of our guests experiences in order to improve our hotel and services.We are looking forward to seeing you in Japan again soon!Sincerely

10/10 Eccellente

Elaine

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 8 notti a novembre 2023
Risposta di Front Desk Team, il giorno 15 dic 2023
Dear Guest,Thank you very much for your review.We are more than glad to hear that you were satisfied with your stay.We hope you choose MIMARU Hotels again in the future!Best Regards

10/10 Eccellente

Show hsiu

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
美滿如家居住品質很棒,房間乾淨,被子枕頭都舒服乾爽無異味
Soggiorno di 9 notti a novembre 2023
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 10 dic 2023
Dear Guest,Thank you for staying with us and giving us a great score!We are happy to hear that you were satisfied at our facility. We hope you had a great time in Tokyo.We hope to host you again, in the future.Best Regards,

10/10 Eccellente

Alecia

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 7 notti a novembre 2023
Risposta di MIMARU TOKYO GINZA EAST, il giorno 10 dic 2023
Dear GuestThank you so much for rating our hotel property 10 out of  10. This really means a lot to us and will provide motivation to work harder and satisfy our valuable customer and provide better services in coming days.We are looking forward to seeing you near.Best WishesFront Team

10/10 Eccellente

Rae

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 4 notti a novembre 2023
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 6 dic 2023
Dear Guest,Thank for very much for giving a review on your stay with us at MIMARU Tokyo Ginza East.We hope to see you in Tokyo again soon!Sincerely

10/10 Eccellente

Sarah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Our family of four stayed here 7 nights. Excellent location, fruit shop across the street, close to convienece stores and subway. Felt very safe. The hotel was excellent and the theatre style room worked well for our family. Washing machines and dryers available for use. Very helpful staff.
Soggiorno di 7 notti a novembre 2023
Risposta di Front Desk Team, il giorno 5 dic 2023
Dear Guest,Thank you very much for taking the time to write a review for us.We are more than glad to hear that you enjoyed the stay overall! The fruit shop accross the street is very delicious, and perfect for our apartment style hotel which is equipped with a kitchen and complete sets of cutlery. It was our pleasure to host you this time, and we hope you choose MIMARU Hotels again in the future!Warm Regards,

10/10 Eccellente

Pik Kee

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Awesome hotel will choose again next time
Soggiorno di 9 notti a novembre 2023
Risposta di Front Desk Team, il giorno 29 nov 2023
Dear Guest,Thank you very much for writing a review for us. We are more than glad that you enjoyed it, and that you would like to stay with us again!The whole staffs are looking forward to have you with us again. Have a nice day!

8/10 Buono

Kirsten

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Great hotel!
Wonderful hotel. The front desk team is very helpful.
Soggiorno di 4 notti a novembre 2023
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 28 nov 2023
Dear Kristen,Thank you for staying with us during your time at Tokyo. We are glad to know that the stay was pleasant and all of our front desk team are beyond happy to know that we were helpful during your stay.Once again thank you so much and we are looking forward to seeing you in near future.Best Wishes

10/10 Eccellente

Tushar

Soggiorno di 3 notti a novembre 2023
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 14 dic 2023
Thank you for you kind comment, We are glad that you liked your stay with us. We always try and improve and adapt with the feedback we recieve from our guests.We hope to see you again in Tokyo!

8/10 Buono

Linda, Newberry

Viaggio con la famiglia
Great location. Bathroom was clean. Bed and pillows were hard.
Soggiorno di 5 notti a novembre 2023
Risposta di Front Desk Team, il giorno 24 nov 2023
Dear Guest,Thank you for writing a review for us. We are glad that you enjoyed the area that our hotel is located in, as it is in the quieter side of Tokyo and therefore is perfect for taking the rest.However, we do apologize for the beds and pillow that did not live up to you expectation. Your review and comments will be useful for our improvements as MIMARU always thrive to satisfy our customers. Again, thank you for staying with MIMARU Tokyo Ginza East, and we hope to see you again in the future. Sincerely,

10/10 Eccellente

Vanessa

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 10 notti a novembre 2023
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 26 nov 2023
Dear GuestThank you so much for taking your precious time and giving us full score. We are beyond happy to get a score and also this will give a motivation to work harder for satisfying our guests. We are also glad to know that you enjoyed your first ever trip to Tokyo. We wish you a good time ahead.We are looking forward to seeing you soon.Best WishesStaff

10/10 Eccellente

Ross

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Comfortable stay with friends
Great stay, happy and friendly staff
Soggiorno di 5 notti a novembre 2023
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 18 nov 2023
Dear Ross, Thank you for you kind comment, We are glad that you liked your stay with us. We are looking forward on seeing you on your next trip in Japan.

10/10 Eccellente

Sandra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great place to stay with family. Everything is within walking distance such as Ginza, Tokyo station and Tsukiji Outer Market. Lots of choices of stations nearby.
Soggiorno di 7 notti a novembre 2023
Risposta di MIMARU TOKYO GINZA EAST, il giorno 13 nov 2023
Dear guest,Thank you for writing us a review on you stay!Were glad you found the location during your time in Tokyo. We hope you were able to enjoy all the wonderful places in Tokyo and have a great time.Wish to see you again in Japan soon

10/10 Eccellente

Man Lai

Soggiorno di 2 notti a ottobre 2023
Risposta di Front Desk Team, il giorno 3 nov 2023
Dear Guest,Thank you very much for taking your time to leave us a review.We are really glad to know you enjoyed the stay!We hope that your stay with us makes your trip in Japan even more memorable.See you again some time in the future!Best Regards,

10/10 Eccellente

Alena

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We had an amazing stay! Short walk to Tsukiji market plus close to most of the subway lines. Also a tiny grocery store across the street. The staff was extremely friendly and was even able to hold our luggage after check out for a few hours since we had some time to kill before our evening flight. Would highly recommend!
Soggiorno di 15 notti a ottobre 2023
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 30 ott 2023
Dear guest,Thank you for staying with us and giving us a great score!We are extremely happy to hear that you had a great stay and our hotel location was convenient for you to travel around.We are also glad to hear about staff comments! We hope to see you again, in the future.Best Regards,

10/10 Eccellente

Lloyd

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Mimaru Tokyo Ginza East is an excellent hotel. It was perfect for my family (2 adults and 2 children) and the kids loved the bunk beds. It is walking distance to a lot of places, including the subways. (To get here from Narita airport, take the Keisei Skyliner bullet train to Aoto station, and then from there take the subway to Takarocho station. The hotel is about a 5-10 min walk from Takarocho). Tsukiji Outer Market is also a 15 min walk from the hotel. The staff is very accommodating and they helped me fill out the forms for Yamato to ship my luggage to my next hotel. The neighborhood is very quiet and safe and I would definitely stay here again.
Soggiorno di 2 notti a settembre 2023
Risposta di Front Desk Team, il giorno 30 ott 2023
Dear Guest,Thank you very much for taking the time to write us a wonderful review!We are more than happy to hear that you and your family enjoyed the stay! And we are thankful for mentioning the nearby station, Tsukiji Market, and the shipping service as it will be a helpful reference for our future guest.The whole MIMARU Tokyo Ginza East staffs wish you a very nice day, and we hope to see you again in the future!Regards,

10/10 Eccellente

Mei Xing

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Great pokémon theme room.
Pokémon theme room was great. It’s more like service apartment. We like that there is a dining space compared to small hotel. However, it is not very close to any station. Pushing luggage from Tokyo station takes ard 25mins.
Soggiorno di 5 notti a ottobre 2023
Risposta di MIMARU東京銀座EAST フロントデスク, il giorno 25 ott 2023
Dear Guest,Thank you for giving us 10 out of 10 and letting us know about your stay. We are glad to hear about your stay and also thank you so much for telling us that Pokemon theme room was great for your party.Regarding your reveiw about subway station actually our hotel is well known for the nearest subway station like Shintomicho Station and Takaracho Station. Other stations like Kyobashi, Hatchobori are also on walking distance. We would recommend you to use taxi incase you are travelling with lots of luggage. However we apologize for the inconvenience caused.Best RegardsMimaru Ginza East Team

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
An excellent hotel in a fantastic location.
It was a great stay. Excellent location with lots of different train and metro stations around to get to almost anywhere in Tokyo. Big room for my family with all the amenities you need - kitchen included. If I had to nitpick - under the bed and chairs were not vacuumed before we checked in, there are no blackout curtains so some light does get in from around blinds and shutter screen and they charged for a 1 hour late check out. Very minor hence the 5 star review still. Thank you for an excellent stay.
Soggiorno di 7 notti a ottobre 2023
Risposta di MIMARU TOKYO GINZA EAST, il giorno 22 ott 2023
Dear Guest,Thank you for taking the time to leave us a review.We are happy to hear that you were very satisfied with your stay! It seems you were able to adventure around Tokyo easily enough from our location near the various stations. Our apologies for the check-out fee. While we wish we could offer a more comfortable late check-out, we have are only charging to balance the cleaning for our staff. I understand sometimes especially with a late flight out perhaps, it would be nice to have a more smooth late check-out. Our apologies.We really enjoyed having you, and hope you had many wonderful experiences for your trip to Japan!Warm Regards

10/10 Eccellente

Melina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This property had everything we needed for our family if 2 adults & 2 children. The room was a very decent size for Japan, with bunks for the kids. Loved that the toilet was seperate to the bathroom. The bath was lovely & deep. Staff were so friendly. Easy walking distance to a couple of train stations with konbinis nearby for easy snacks or dinners. The rooms were very quiet and we loved having the seating and table to eat around. Would absolutely stay here again. Thank you for a wonderful stay.
Soggiorno di 8 notti a ottobre 2023
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 20 ott 2023
Dear Guest,Firstly, thank you for your beautiful comments and reveiw on our property. We are beyond happy to know that you and your whole family enjoyed each and every little services and localaties as well. Again, thanks for letting everyoneknow about hotel in detail and recommending as well. We as a Mimaru Front Team would definitely loke to wekcome you and try our best to provide excellent services.once again, thank you so much for your valuable words and most importantly spending your precious time in sharing your experience.Best RegardsMIMARU Tokyo Ginza EAST Front Desk Team

8/10 Buono

Becky

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Great property with helpful staff.
Soggiorno di 5 notti a ottobre 2023
Risposta di MIMARU TOKYO GINZA EAST, il giorno 19 ott 2023
Thank you very much for the review and kind words.We are happy to say we have employees from nearly every country in the world! All Japanese speaking and understanding of various cultures and peoples.We very much enjoyed having you with us at MIMARU Ginza East.Hope to see you again soon!Warm Regards

10/10 Eccellente

SOOHYUN

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We arrived from Haneda in the evening. It was about ten minute walking distance from the subway. We reserved a Japanese pub next door of the property. The restaurant was very nice and cozy.
Soggiorno di 1 notte a ottobre 2023
Risposta di MIMARU TOKYO GINZA EAST, il giorno 19 ott 2023
Thank you very much for your review.We are happy to hear that you were able to find your way easily from Haneda Airport. Since we are one line directly from the airport, it is very convinient to travel back and forth.We hope you were able to have many delicious dishes during your time in Japan.See you again soon!

10/10 Eccellente

Pei-fen

Soggiorno di 7 notti a ottobre 2023
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 18 ott 2023
Dear Guest,Thank you for taking your time to reveiw our hotel with full score. We believe you were satisfied with our facilities and services and would like to cinvey that all of our team members are happy about it.We are looking forward to seeing you in near future.Best RegardsMimaru Tokyo Ginza East

10/10 Eccellente

Brian

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We recently took a family trip to Japan and needed a place to stay in Tokyo that was near Tokyo Station (for JR train and shinkansen lines, about a 10-min taxi ride away) and about a 10- to 15-minute walk to Kyobashi subway station. Mimaru Tokyo Ginza East Hotel was a great option as our total group was 4 adults and 2 teenagers, and from what I can tell is one of the few options that offers a single room that can accommodate more than 2 or 3 guests. We booked the Deluxe Family Apartment room that accommodates 6 guests. It worked out great as there were 4 single beds and 1 bunk bed that the kids enjoyed. There were 2 sinks in the bathroom and 1 sink as part of the kitchenette area. There was only a single toilet, but this did not pose any issues for us during our stay. We will definitely consider booking Mimaru Hotel for a future trip.
Soggiorno di 1 notte a ottobre 2023
Risposta di MIMARU TOKYO GINZA EAST, il giorno 17 ott 2023
Dear guest,Thank you very much for the thoughtful review for your stay with us at Mimaru Tokyo Ginza East.It's wonderful you were able to get to Tokyo Station and others easily enough. While Tokyo station's are sometimes alot to handle, it is helpful to have many nearby.We are also happy to hear the the size of our family-rooms were satisfactory for your stay.We hope to see you again soon in Japan!

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 7 notti a ottobre 2023
Risposta di MIMARU TOKYO GINZA EAST, il giorno 16 ott 2023
Dear guest,Thank you very much for leaving a rating for your stay.We are glad you were satisfied with your time at MIMARU.Looking forward to see you again soon!

10/10 Eccellente

Margaret

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 8 notti a ottobre 2023
Risposta di MIMARU Tokyo Ginza EAST Front Desk Team, il giorno 16 ott 2023
Dear guest,Thank you very much for leaving a rating for your stay.We are glad you were satisfied with your time at MIMARU.Looking forward to see you again soon!