The room was as advertised. Small and nice, but acceptable for the price. I had read comments of people being charged for checking in early and that was exactly the case for me. My check in was at 2pm. I arrived just after 1 after a long red eye flight and they insisted on charging an extra 1000 JPY for the extra 50 or so minutes despite the room being ready. I also had to make a collect call to my credit card company. I asked the receptionist to assist me in making the phone call several times and at no point did he mention any extra charges for this call (nor did it mention in the room). To my surprise, I was presented with a bill of 4000 JPY for international phone calls. When I complained to them about the lack of transparency, they could not explain to me why they were charging me. The language barrier was too much to overcome when discussing customer service matters. For anyone planning on staying here in the future, I’d suggest double checking everything you do for extra charges before you do it because reconciling a surprise surcharge with them is a nightmare.