Reception

Reviews of Park Motor Inn

3 out of 5
Park Motor Inn
88 Margaret St., East Toowoomba, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 208 out of 531 reviews" "
Rating 8 - Good. 253 out of 531 reviews" "
Rating 6 - Okay. 53 out of 531 reviews" "
Rating 4 - Poor. 15 out of 531 reviews" "
Rating 2 - Terrible. 2 out of 531 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jayden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very little to complain about. Almost everything you would want for a 3 star hotel.
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
Thank you for your review Jayden!

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for patk
Stayed 1 night in Mar 2024
Response from General Manager on 11 Mar 2024
Thank you for your 5 star review Simon! - Juliana & The Park Motor Inn team

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy our stay at the Park Motor Inn
Stayed 1 night in Jan 2024
Response from General Manager on 27 Jan 2024
Thank you for your 5 star review Jeremy! We love having you to stay and glad you enjoy it each time. We look forward to seeing you again soon! - Juliana & The Park Motor Inn team

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Jan 2024
Response from General Manager on 27 Jan 2024
Thank you for your review! We are sorry your stay didn't meet up with your expectations and would love to know more about it so that we can rectify this for future guests. - Juliana & The Park Motor Inn team

2/10 Terrible

Elias

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room and bedding was very smelly
Stayed 2 nights in Dec 2023
Response from General Manager on 27 Jan 2024
Thank you for your feedback Elias! I'm sorry you found your room to be like this. Should something not be up to a guests expectations whilst staying, we always ask guests to let us know whilst they are with us so that we have the chance to fix the issue rather than reading about it online. We do hope you will be back again so that you can enjoy the normal room standard that you have experienced prior to this stay. - Juliana & The Park Motor Inn team

10/10 Excellent

Elias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from General Manager on 18 Dec 2023
Thank you for your 5 star review Elias!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good value, friendly staff, very clean
Stayed 1 night in Nov 2023
Response from General Manager on 18 Dec 2023
Hi Karen, Thank you for your lovely 5 star feedback! We are so glad you enjoyed your stay with us. We look forward to seeing you next time you are in Toowoomba! - Juliana and the Park Motor Inn team

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I wanted in regards to the stay
Stayed 1 night in Nov 2023
Response from General Manager on 28 Nov 2023
Hi Steve, Thank you for your fabulous 5 star rating! We are so glad we could meet all your needs during your stay. We look forward to welcoming you back when you are next in Toowoomba! - Juliana and the Park Motor Inn team

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here a few times now and find the staff very friendly, the rooms are a good size for two with dining table and two chairs and a lounge as well. The location is very convenient and will definitely stay at the Park Motor Inn again.
Stayed 1 night in Nov 2023
Response from General Manager on 21 Nov 2023
Hi Keith, Thank you for your lovely review! We love seeing you each time you are in Toowoomba and we are so glad that you find the Queen + rooms perfect for your needs. We look forward to welcoming you back again soon! Juliana & the Park Motor Inn team

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Spacious clean room.
Stayed 1 night in Nov 2023
Response from General Manager on 14 Nov 2023
Thank you for your 5 star review and kind words Christine! We are glad you enjoyed your stay and we look forward to seeing you again next time you are in Toowoomba! - Juliana and the Park Motor Inn team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on 27 Nov 2023
Thank you for your review!

8/10 Good

ryan

Stayed 1 night in Oct 2023
Response from General Manager on 27 Nov 2023
Thank you for your review Ryan!

10/10 Excellent

Kandy, Dubbo

Stayed 1 night in Oct 2023
Response from General Manager on 27 Nov 2023
Thank you for your 5 star review Kandy!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms, close to the city
Stayed 1 night in Oct 2023
Response from General Manager on 8 Oct 2023
Hi Stephen, Thank you for your 5 star review and kind words! We are so glad you enjoyed your stay with us. We look forward to welcoming you back again next time you are in Toowoomba!- Juliana & the Park Motor Inn team

8/10 Good

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful
Stayed 1 night in Sep 2023
Response from General Manager on 2 Oct 2023
Hi Nicholas, Thank you for your 4 star review! I am so glad that you found our team helpful. We look forward to welcoming you back next time you are in Toowoomba! - Juliana & the Park Motor Inn team

4/10 Poor

Ross

Stayed 1 night in Sep 2023
Response from General Manager on 18 Dec 2023
Hi Ross, I am sorry to hear that your stay didn't meet your expectations. Feel free to contact me directly to discuss this so that I know what we need to improve. - Juliana

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to accomadate our needs. This was much appreciated
Stayed 2 nights in Sep 2023
Response from General Manager on 13 Sep 2023
Hi Kevin, Thank you for your lovely words and 5 star review! We hope to welcome you back again soon. - Juliana & the Park Motor Inn team

8/10 Good

Helen

Stayed 1 night in Sep 2023
Response from General Manager on 13 Sep 2023
Thank you for your review Helen!

8/10 Good

Jennifer

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Handy Spot
Stayed 2 nights in Sep 2023
Response from General Manager on 10 Sep 2023
Hi Jennifer, Thank you for your review! We are so glad that you found our motel to be in a great spot. We love being opposite to Queens Park and so close to the CBD. We look forward to welcoming you back again soon!- Juliana & the Park Motor Inn team

10/10 Excellent

Grant

Travelled with partner
Liked: Amenities
Location location location
Stayed 1 night in Aug 2023
Response from Jen on 21 Aug 2023
Thank you Grant for your great score.

8/10 Good

Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel,comfortable, great location close to Toowoomba Central and across from Queens Park..
Stayed 2 nights in Aug 2023
Response from General Manager on 17 Aug 2023
Hi Trevor, Thank you for your review! We are so glad you had a comfortable stay and found the location of our motel handy. We look forward to welcoming you back next time you are in Toowoomba! - Juliana and the Park Motor Inn team

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice & clean good bed
Stayed 1 night in Aug 2023
Response from General Manager on 4 Aug 2023
Hi Sonia, Thank you for your lovely review! We are so glad you enjoyed your stay with us and had a great sleep. We look forward to welcoming you back next time you are in Toowoomba!- Juliana and the Park Motor Inn team

10/10 Excellent

Brad

Business traveller
Liked: Staff & service, property conditions & facilities
easy car parking
Stayed 1 night in Jul 2023
Response from General Manager on 2 Aug 2023
Thank you for your 5 star review Brad! We are glad you enjoyed your stay. Safe travels!- Juliana and the Park Motor Inn team

8/10 Good

SUE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean and convenient location Have stayed here several times and would stay again
Stayed 5 nights in Jul 2023
Response from General Manager on 21 Jul 2023
Hi Sue, Thank you for your review! We are so glad you enjoy your stays - we love seeing you each time. We think we are pretty spoilt with our great location as well. We look forward to seeing you again soon!- Juliana and the Park Motor Inn team

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for accommodation
Stayed 1 night in Jun 2023
Response from General Manager on 19 Jun 2023
Hi Jeremy, Thank you for your 5 star review! We are so glad you enjoyed your stay and we look forward to welcoming you back again soon. - Juliana & the Park Motor Inn team

2/10 Terrible

Damien

Disliked: Staff & service, property conditions & facilities
Very old 70s decor inside, a bit musty smelling. Bed was comfortable , room was clean. Very old external Air con unit banged loudly all night right outside our window when we tried to go to bed...reception closed at 4pm..no sleep whatsover, for tired travelling couple not fun! Wouldnt have wanted to change room at midnight. No offer of refund or reduction when discussed.
Stayed 1 night in May 2023
Response from General Manager on 30 May 2023
Hi Damien, Thank you for your review of our motel! We are sorry it didn't meet your expectations on this occasion. Although our reception is unmanned after 4pm on a weekend, we always have a manager on duty who is only a phone call away to assist in any way at any time of day or night as per the information in your room. Unfortunately the fan in that particular reverse cycle aircon failed on the night that you stayed and now that we have been alerted to this, we have had it replaced. - Juliana and the Park Motor Inn team

10/10 Excellent

Bruce

Stayed 1 night in May 2023
Response from General Manager on 28 May 2023
Thank you for your 10 out of 10 review Bruce!

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The proximity to Queens Park and some great cafés makes this location really special. It’s an easy walk to the Empire Theatre too!
Stayed 1 night in Apr 2023
Response from General Manager on 22 May 2023
Hi Judy, Thank you for your wonderful 5 star review! We are so glad you enjoyed your stay particularly the cafes and Queens Park. We look forward to welcoming you back on your next trip to Toowoomba!- Juliana and the Park Motor Inn team

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for an overnight stop. Walking distance to Toowoomba CBD and beautiful park across the road.
Stayed 1 night in May 2023
Response from General Manager on 22 May 2023
Hi Jeremy, Thank you for your lovely review! We are so glad you enjoyed your overnight stay with us particularly our location. We hope to welcome you back soon! - Juliana and the Park Motor Inn team

6/10 Okay

Matthew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The accommodation is dated. We could only book 1 room online as stated others not available and opted to pay on arrival but when we arrived we were told other roomz available and cheaper but couldnt change booking
Stayed 1 night in May 2023
Response from General Manager on 22 May 2023
Hi Matthew, Thank you for your review! Unfortunately, as much as we like to assist our guests, we are unable to change reservations that are booked through 3rd parties - this needs to be done by the guest directly with them. Apart from this, we trust that you enjoyed your time in Toowoomba!- Juliana and the Park Motor Inn team

10/10 Excellent

Gypsie-lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, the room was clean and it was close to the.main town and to queens Park
Stayed 1 night in Apr 2023
Response from General Manager on 8 May 2023
Hi Gypsie-lee, Thank you for your lovely 5 star review and words. We are so glad you enjoyed your stay and made the most of the location. We look forward to welcoming you back next time you are in Toowoomba! - Juliana and the Park Motor Inn team.

10/10 Excellent

Shobha, Brisbane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great location, near the park, city center and cafes.
Stayed 1 night in Apr 2023
Response from General Manager on 24 Apr 2023
Hi Shobha, Thank you for your 5 star review! We are glad you enjoyed our fantastic location during your stay. We hope to welcome you back again when you are next in Toowoomba. - Juliana & the Park Motor Inn team

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and friendly
Great motel which is run by some lovely people, we received such a warm welcome, room was clean and comfy, Will definately go back on our next visit
Stayed 2 nights in Apr 2023
Response from General Manager on 19 Apr 2023
Hi Geoffrey, Thank you for your amazing review! We are so glad you enjoyed your stay with us. We look forward to welcoming you back next time you are in Toowoomba!- Juliana and the Park Motor Inn team

8/10 Good

patricia

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023
Response from General Manager on 28 May 2023
Thank you for your review Patricia!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly hosts. Great beds!
Stayed 1 night in Apr 2023
Response from General Manager on 4 Apr 2023
Hi Heather, Thank you for your wonderful 5/5 review! We are so glad you enjoyed your stay and had a great sleep in particular. We look forward to welcoming you back next time you are in Toowoomba!- Juliana and the Park Motor Inn team

8/10 Good

Aaron

Liked: Cleanliness, staff & service
Clean affordable and good location
Stayed 1 night in Mar 2023
Response from General Manager on 30 Mar 2023
Hi Aaron, Thank you for your review! We are glad you enjoyed your stay and we hope to welcome you back again soon! - Juliana & the Park Motor Inn team

10/10 Excellent

Shobha, Brisbane

Travelled with partner
Liked: Cleanliness, staff & service
Great location.
Stayed 1 night in Mar 2023
Response from General Manager on 27 Mar 2023
Hi Shobha, Thank you for your 5/5 review! We are glad you enjoyed your stay in our great location. We look forward to welcoming you back next time you are in Toowoomba! - Juliana & the Park Motor Inn team

8/10 Good

Debby

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bathroom configuration not the best but it's clearly an old building
Stayed 1 night in Mar 2023
Response from General Manager on 14 Mar 2023
Hi Debby, Thank you for taking the time to review us! We are glad you enjoyed your stay and we hope to welcome you back again soon! - Juliana & the Park Motor Inn Team

8/10 Good

Colin

Stayed 1 night in Mar 2023

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Rick Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place and staff were exceptional thankyou will always stay there when we need to.
Stayed 1 night in Feb 2023
Response from General Manager on 20 Feb 2023
Hi Rick Lucy, Thank you for your lovely 5 star review! We are so glad you enjoyed your stay and look forward to welcoming you back next time you are in Toowoomba. - Juliana & the Park Motor Inn team

8/10 Good

Cameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jan 2023
Response from General Manager on 14 Mar 2023
Hi Cameron, Thank you for your review! We are glad you enjoyed your stay, particularly that we are located so centrally in Toowoomba opposite the beautiful Queens Park. We hope to be able to welcome you back again soon! Juliana & the Park Motor Inn Team

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Nicole

Stayed 1 night in Jan 2023

10/10 Excellent

Shane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, lovely lady at reception. Very helpful.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with everything you need. Very close to shops, cafes and across the road from park. Friendly staff and quiet environment.
Stayed 2 nights in Dec 2022

10/10 Excellent

Libby

Travelled with family
Liked: Cleanliness, staff & service, amenities
It is very convenient to Queens Park and the staff are lovely.
Stayed 1 night in Dec 2022

8/10 Good

Gaylene

Liked: Cleanliness, staff & service, amenities
Close to city centre, parks and shopping. Quite. Room clean but tired looking.
Stayed 2 nights in Oct 2022

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & tidy but bathrooms are very old
Stayed 2 nights in Sep 2022

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. It was in a great location.
Stayed 2 nights in Sep 2022