4/10 Scarso
Zachariah, Omaha
Viaggio con animali domestici
26 apr 2026
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
This hotel needs a complete overhaul. I should’ve looked at the Google reviews and not just Expedia reviews. I would have noticed that there have been elevators that are not functional for over four months now. That’s ridiculous! All guess staying in the tower portion of this property must take a small service elevator that takes forever because everyone is using it as it is the only means of getting to the rooms other than taking the stairs. The odor that smacks you in the face every time I exit the service elevator onto the fourth floor, where I stayed, is absolutely horrendous! I did not feel comfortable walking barefoot in my hotel room. I created a path made up of towels and sheets that I could walk on because the carpet just felt grimy and the room was musty and stinky. And probably the most frustrating part is that my hotel key kept getting unprogrammed so I had to walk the equivalent of three city blocks each and every time this occurred. I was told the same thing each time by the person at the desk. “ oh, so if your cell phone or credit card comes in contact with your room key, it can de-magnetized it” I accepted that the first time I heard it. I intentionally kept my room key in a pocket far away from anything that might affect its programming, but yet again, I was locked out of my room and had to walk all the way down to the front desk to get my keys reprogrammed. This place is just a hot mess. Never Again!
Zachariah
Soggiorno di 2 notti ad aprile 2026