Hotel sulla spiaggia a Torroella de Montgrí

“A wonderful breakfast and the room was lovely.”

“The location is perfect, very close to the water and restaurants.”

“Ok”

“Very disappointing experience for a supposedly 4-star hotel. When we arrived, the air conditioning in our room was not working, and the temperature was around 30°C. It seemed the staff already knew about the problem, yet the room had been assigned to us despite being prepaid. We were told there was nothing they could do because the hotel was fully booked. The receptionist was polite, but we were asked to contact the manager ourselves. The manager replied that they would look into the issue, but...