Hotel vicino a TriStar Summit Medical Center - Nashville

“Growing mold around the shower head. Front door banged up. Same with the fridge door. Requested 2 extra pillows because the pillows they gave us were completely flat. We were instructed to bring the pillows back at check out. Tried to check out at 9:30am and the front desk was closed. They have a roll up door and completely ”

“Front door still have note making everyone wear mask inside the public area. Front desk staff was wearing gloves and mask while checking us in. Front lobby has overwhelming air freshener to hide the stinkyness of the facility. The room given to us was 311 and the front and back door had grease stain. Worst is, the toilet seat still had hair and the toilet bowl had poop stain. Gross!!!! We immediately left the room and told the staff the issue. I showed her the pictures and asked me to email it...

“Good ”

“Consigliato. Camera spaziosa e pulita”

“Room was clean,”

“Stanze pulite, aree comuni sporche e poca manutenzione. Colazione (inclusa?!) inesistente, alle 7am finito tutto.”

“Horrible service. Tried for several hours to reach main desk at the hotel before check in and no one ever picked up. Expedia help desk was unable reach anyone as well. No response to multiple messages. Horrible experience!! Should be booted from the Expedia application.”

“Great location for the price and the hotel as very clean. ”

“Whole place smelled like pot and cigarettes the tv did not work in room also the phone did not work missing cables was a hole in bathroom shower wall room felt dirty old French fry moldy on the floor looks like it has been there for months hot water takes 10 minutes to get hot highly not recommend this place I gotta see if I can get some type of refund from corporate not happy at all”

“The rooms look nothing like the picture. It was far from clean and very outdated. We canceled our stay and made reservations elsewhere ”

“Walked in and right back out! Deplorable isnt adequate! ”

“They need to invest in new beds. ”

“This is a dump, loud parties all night and mangement could.care less”

“Staff”

“I DIDN'T GET TO STAY AT THIS PROPERTY BECAUSE THEYT HAD NO ROOMS LIKE YOU SAID THEY DID. I TRIED CONTACTING EXPEDIA FOR HOURS AND HAD ZERO LUCK. THE HOTEL MANAGER WAS EXCELLENT, HE CALLED ME WITHIN 5 MINUTES OF MY BOOKING TO TELL ME THEY HAD NOTHING DESPITE YOUR SELLING ME A ROOM.”

“Room was missing microwave and wasn't cleaned while we were there. They're also wasn't a hair dryer and the TV didn't work initially. ”