Resort in Trinidad e Tobago

“When booking from Expedia .. the App did not mention buying the food or beverages packages .. why not .. only got breakfast free.. it would of cost me and my family a cheaper deal for the food and drink .. consider asking in the app please .. thank you”

“Overall we had a good stay. However the hotel itself can use some renovations. Staff was friendly and the kids loved the pool.”

“the front desk personel were very helpful and pleasent. the concierge desk lady was rude and did not seem to care about assisting us with their advertised paid property tour. she clearly did not care who i was. i would not let rude staff member affect the other great staff and change my option to consider the hotel for another stay. our room was far from the restaurant and i asked to upgrade at our cost however there were no rooms available. seemed untrue as there were very little cars and...

“L'hotel necessita di essere rinnovato ma il rinnovo e' previsto e viene pubblicizzato nella lobby per questo inverno. Lo staff alla reception e' cordiale e disponibile. Il servizio di pulizia e' un piccolo disastro se confrontato con gli standard europei, un giorno dimenticano gli asciugamani un giorno la pulizia della camera un giorno di rifornire il set per te e caffè , comunque servizio discontinuo. La posizione dell'hotel e' strepitosa si gode di una magnifica vista sulla baia la spiaggia e...

“I was really disappointed with my stay at this hotel. I arrived around 6 PM and almost everything was already closed, which was frustrating after a long day of traveling. The gift shop was supposed to open the next day, but it never did, leaving guests with no place to even grab basic necessities. The food was honestly terrible and the menu options were extremely limited. On top of that, most of the staff outside of the front desk were not helpful or welcoming at all. The front desk employees...