Motel a Troutville

“The hotel staff is exceptional. Each one is friendly and ready to help out, whatever the need. There is a breakfast room and a cold water machine to fill your water bottles. And coffee is always available. As a handicapped individual, I just wish the toilets sat a little higher. I haven't used the swimming pool, but I enjoy hearing the laughter and squeals as the children play in it.”

“Our room was not cleaned at all. The bed was unmade and there were wet/dirty towels all over the floor.”

“Melanie was so nice and helpful. Even when there was a water problem, she was always there to help. We always choose this place and even more so with Melanie there.”

“Check-in was relatively easy and un-complicated, even though we arrived after hours. The property manager, Marilyn, was friendly and helpful on the phone and in person. There wasn't really any information in the room about what was available nearby or even the fact that there is an ice machine on site and no ice bucket is provided, so we went our whole stay without ice because we didn't know. The kitchen supplies are barely adequate for one, much less two. There were two of each thing, but...