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Recensioni per Motel 6 Troy, OH

2 out of 5
Motel 6 Troy, OH
1260 S Dorset Rd, Troy, OH

Recensioni

6,4
Valutazione di 10 - Eccellente. 56 su 299 recensioni" "
Valutazione di 8 - Buono. 83 su 299 recensioni" "
Valutazione di 6 - Soddisfacente. 70 su 299 recensioni" "
Valutazione di 4 - Scarso. 40 su 299 recensioni" "
Valutazione di 2 - Terribile. 50 su 299 recensioni" "

6,8/10

Pulizia

7,2/10

Personale e servizio

6,8/10

Servizi

6,0/10

Condizioni e dotazioni della struttura

6,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Dana

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
just what i needed
Soggiorno di 1 notte a maggio 2024

4/10 Scarso

Josh

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Nancy Y., il giorno 19 apr 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Eccellente

TERRENCE

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024

4/10 Scarso

Tamera

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia e personale e servizio
Horrible
The man that checked us in was very rude and had no idea what he was doing. Refused to let us have 2 keys and i asked for a room on the side of the building becaise we had a young dog that barks when theres alot going on outside. He refused. He tried tk charge me for 2 days that were already prepaid for and I had already showed him the receipt twice. He got mad when i told him we had dogs and said he had to start all over and I shoukd have said something. I told him I did say something. Thats why i asked for a room on the side of the building rather than up front. There were ants in the bathroom and dried up dog feces in the corner of the bedroom. We ended up staying 5 days. Housekeeping never came by 1 single time. We had to go to the office to get clean towels and toilet paper. And then they asled for ID for that. I had to go to the dollar general to get cleaning supplies. Staff is rude. One Indian man showed me hisblittle finger that had a long finger nail telling me that was a status symbol stating he doesnt do manual labor???? This happened when inwas complaining about how housekeeping never came by and thats what his response was to me. I wasnt asking him to clean but asking for someone to clean it.
Soggiorno di 2 notti a dicembre 2023
Risposta di Brand Experience Team, il giorno 8 gen 2024
Hi Tamara,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

6/10 Soddisfacente

Tamera

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Audrey

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was nice
Soggiorno di 4 notti a novembre 2023
Risposta di Brand Experience Team, il giorno 5 dic 2023
Hi Audrey,Thank you for the excellent review! Maz K.#Team6

10/10 Eccellente

Ellean

Soggiorno di 1 notte a ottobre 2023

6/10 Soddisfacente

Kevin

Mi è piaciuto: Pulizia e personale e servizio
The room was a great value for a no frills stay which is exactly what I was looking for. I couldn’t be more pleased. Downside, the a/c heater was loud enough I turned it off at night so it didn’t wake me up when it came on. Not a big deal as it wasn’t really needed all that much.
Soggiorno di 7 notti a ottobre 2023
Risposta di Nancy Y., il giorno 6 nov 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Buono

sue

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
After the Alice Cooper trip
Here's how I rate: the good, the bad, and the ugly. The good: the staff was super nice, the room, sheets, and towels were clean and the bed was comfy. The bad: a couple of flies and a spider that I killed. The ugly: THE PARKING LOT!
Soggiorno di 1 notte a ottobre 2023
Risposta di Brand Experience Team, il giorno 25 ott 2023
Hi Traveler,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 Buono

Rickey

Viaggio con la famiglia
Mi è piaciuto: Pulizia
well lit parking area, was able to park motorcycles in front of large office window,
Soggiorno di 1 notte a settembre 2023
Risposta di Brand Experience Team, il giorno 29 set 2023
Hi Rickey, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Comfort della camera
We stay here a few days per month for work. Its quiet and basic needs are met. Office staff os always friendly amd caring. Inlike that we can bring our dog and there are always other dogs. Offering a carry out breakfast of some sort would definitely brighten up the place. The only complaint we ever have is the male house keeper. Hes always rude and cranky. Never smiles and is never friendly. I guess that's just how he is.
Soggiorno di 1 notte a settembre 2023
Risposta di Brand Experience Team, il giorno 29 set 2023
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Buono

mark

Soggiorno di 2 notti a settembre 2023

8/10 Buono

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023

4/10 Scarso

Autumn

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a settembre 2023

10/10 Eccellente

Robert

Soggiorno di 4 notti a settembre 2023

6/10 Soddisfacente

Tamera

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia
50/50
Front desknpeople are always great. We atay here aboit 1 week per month. Beds are comfy. Housekeeping personel are hateful. Have very bad attitudes, have no idea how to be friendly. They beat on the door and do not give you time to get out of bed and to the door befoee their walking in on you. If you stay here make sure your door is bolted or they will walk in. The one man who walks around and changes the outsode trash cans is a horribly rude person. Thebplace has roaches. Be sure to shake you things out thoroughly before putting them in your car to go home.
Soggiorno di 3 notti ad agosto 2023
Risposta di Brand Experience Team, il giorno 12 set 2023
Hi Tamera,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Stay somewhere else!
Easily the worst hotel I’ve ever stayed in. Other Motel 6’s I’ve been in weren’t nice but this place was a DUMP and kind of scary. When we arrived there were police and EMT on seen. When I asked the front desk clerk what was going on he informed me it was a guest who had gotten drunk. The next morning we talked to locals who informed us that people live in this hotel and they’re not the most desirable of characters. That explains why we heard dogs barking through the night and people coming and going at all hours. If you showed me a picture of the courtyard I would’ve said this place was abandoned. Overgrown, weeds everywhere, pieces of the building were falling off in some places and duct taped on in others. Inside was no better. Stains on the comforters. Stains on the sheets. Stains, toothpaste, and lipstick on the walls. When we turned on the sink fruit flies or gnats came out of the drain. In the morning when we left someone had urinated on the wall outside.
Soggiorno di 1 notte ad agosto 2023
Risposta di Nancy Y., il giorno 5 set 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super easy check in.....friendly staff....really nice room
Soggiorno di 1 notte ad agosto 2023
Risposta di Nancy Y., il giorno 5 set 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Terribile

Gabriel

Soggiorno di 1 notte ad agosto 2023

2/10 Terribile

Amy

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This hotel room was disgusting. And apparently I chose a smoking room when I didn't check any box for that, but was told I did. Grossest hotel I've ever stayed in.
Soggiorno di 1 notte ad agosto 2023
Risposta di Brand Experience Team, il giorno 28 ago 2023
Hi Amy,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

8/10 Buono

Michael

Soggiorno di 2 notti ad agosto 2023

10/10 Eccellente

Sean

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice and quiet, clean and friendly
Soggiorno di 1 notte a luglio 2023
Risposta di Brand Experience Team, il giorno 31 lug 2023
Hi Sean,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Buono

Brooke

Viaggio con la famiglia
It was nice thank you
Soggiorno di 1 notte a luglio 2023
Risposta di Brand Experience Team, il giorno 31 lug 2023
Hi Brooke,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Eccellente

Alvaro

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Muy buen lugar
Soggiorno di 12 notti a luglio 2023
Risposta di Brand Experience Team , il giorno 26 lug 2023
Hi Alvaro, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

6/10 Soddisfacente

Jordan

Mi è piaciuto: Personale e servizio
Nothing terrible, nothing outstanding either. There was a big hole in one of the blankets on the bed and a few bugs in the room though
Soggiorno di 2 notti a luglio 2023
Risposta di Brand Experience Team , il giorno 26 lug 2023
Hi Jordan, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

6/10 Soddisfacente

Dionna

Viaggio di lavoro
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Only stay here if you are desperate and have nowhe
The room was dirty, smelled like wet dog, and there was a big hole in the wall
Soggiorno di 4 notti a luglio 2023
Risposta di Brand Experience Team, il giorno 18 lug 2023
Hi Dionna,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terribile

Jessica

Soggiorno di 1 notte a luglio 2023

10/10 Eccellente

Garrett

Soggiorno di 1 notte a luglio 2023

6/10 Soddisfacente

doug

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
Lacked kleinex for room, bath towels were small, hand soap but not bigger bars for shower, air/cond noisy.
Soggiorno di 1 notte a giugno 2023
Risposta di Brand Experience Team, il giorno 11 lug 2023
Hi Doug, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

2/10 Terribile

Janine, Colliers

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Super dirty, I stay in a lot of hotels and I have to say this has been in the top 3 worst! Beware!
Soggiorno di 1 notte a giugno 2023
Risposta di Brand Experience Team, il giorno 11 lug 2023
Hi Janine, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

10/10 Eccellente

Muralidhar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Simple budget hotel clean Exterior needs upkeep
Soggiorno di 1 notte a giugno 2023
Risposta di Brand Experience Team, il giorno 11 lug 2023
Hi Muralidhar, We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Maz K. #Team6

8/10 Buono

Jacob

Mi è piaciuto: Pulizia e personale e servizio
I’ve stayed here before and I will again. She’s not much to see from the road but the rooms are clean, the shower is amazing and it’s a quiet property. Price can’t be beat, easy access to the interstate and Troy has plenty of shopping, dining and amenities.
Soggiorno di 4 notti a giugno 2023
Risposta di Nancy Y., il giorno 5 lug 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Buono

neil

Soggiorno di 3 notti a giugno 2023

10/10 Eccellente

Jeanne Dave

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a maggio 2023

10/10 Eccellente

Lynda

Soggiorno di 2 notti a maggio 2023

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
EXCELLENT
Soggiorno di 2 notti a maggio 2023
Risposta di Brand Experience Team, il giorno 5 giu 2023
Hi David,Thank you for the perfect rating!!Lilith#Team6

10/10 Eccellente

Lynda

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Convenient for what I needed
Soggiorno di 1 notte a maggio 2023
Risposta di Brand Experience Team, il giorno 5 giu 2023
Hi Lynda,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

4/10 Scarso

Kristen

Viaggio con animali domestici, Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The front desk staff was ok and that’s about all I can say was good. The hallway was covered in bird poop. The floor in the room needed swept and I’m not sure the sheets were clean. We stayed as they said it was a pet friendly hotel, unfortunately the grass had not been mowed and my Pomeranian was lost in it as it was so tall! I believe they rent more rooms to people for living than people who travel. If you do stay bring freshener as you will smell what your neighbors are cooking!
Soggiorno di 2 notti a maggio 2023
Risposta di Brand Experience Team, il giorno 30 mag 2023
Hi Kristen, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

6/10 Soddisfacente

Tamela

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio e comfort della camera
Room ok, staff rude!
The room was clean, remodeled sloppy but redone nonetheless. The office clerk was rude and unfriendly.
Soggiorno di 2 notti a maggio 2023
Risposta di Brand Experience Team, il giorno 15 mag 2023
Hi Tamela, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

6/10 Soddisfacente

Lenoble

Non mi è piaciuto: Personale e servizio
Personnel peu agréable la toilette avait un problème de remplissage, il fallait jouer avec le flotteur pour arrêter le remplissage.
Soggiorno di 1 notte ad aprile 2023
Risposta di Brand Experience Team, il giorno 8 mag 2023
Salut Lenoble,Merci d'avoir fourni des commentaires. Votre expérience est importante pour nous, et nous espérons avoir l'occasion d'améliorer votre expérience avec nous. Veuillez visiter à nouveau.Maz K.#Team6

8/10 Buono

Chris

Mi è piaciuto: Pulizia e personale e servizio
Good value for the money.
Soggiorno di 4 notti ad aprile 2023

4/10 Scarso

Joseph

Soggiorno di 1 notte ad aprile 2023

8/10 Buono

Ashley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good location. Friendly staff. Uncomfortable bed and pillows. Loud location
Soggiorno di 1 notte a marzo 2023
Risposta di Brand Experience Team, il giorno 27 mar 2023
Hi Ashley, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Soddisfacente

Robert, Amherstburg

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Convenient location near the highway. Good price.
Soggiorno di 1 notte a marzo 2023
Risposta di Brand Experience Team, il giorno 27 mar 2023
Hi Robert,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
They left the light on for us!
Very impressed with the front desk their demeanor was very inviting and helped make our stay relaxing.
Soggiorno di 1 notte a marzo 2023

2/10 Terribile

Rachel

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The floor was not moped the room was very nasty
Soggiorno di 2 notti a marzo 2023
Risposta di Nancy Y., il giorno 21 mar 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Soddisfacente

Christine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Basic, bed comfortable, clean room One bar of soap provided. One bath towel when 2 registered. An adequate stay for one night on the road.
Soggiorno di 1 notte a marzo 2023
Risposta di Bev, il giorno 15 mar 2023
Hello Christine,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a better experience next time around. Until then, we’ll leave the light on for you. Bev#Team6

2/10 Terribile

Seth

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
hot tub in bedroom was cracked, room was freezing cold even with heat on 83, check in and check out workers were very rude. bathroom did not heat up at all. bed was very wobbly .
Soggiorno di 1 notte a febbraio 2023
Risposta di Brand Experience Team, il giorno 2 mar 2023
Hi Seth,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Buono

Molly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Decent with a surprise fridge and microwave
Not a bad little one night stay. We actually slept pretty well once everyone in rooms beside us quieted down. The bad thing about it is you can hear EVERYTHING in the next room. It was decently clean. Yes things are outdated. We were surprised with the mini fridge and microwave because it was not listed in the room amenities so we thought we'd have to go without. We were surprised to find both. Although they weren't in the best shape they were clean and worked. Would have liked more than 3 pillows for 2 people but it wasn't terrible. Not bad for the price.
Soggiorno di 1 notte a febbraio 2023
Risposta di Brand Experience Team, il giorno 2 mar 2023
Hi Molly,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 Buono

Jacob

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
The room appeared to be recently renovated, was clean and the shower was amazing. Lacking a bit in toiletries and the bed was a bit too firm for my back but that’s on me and not the hotel. Outside property isn’t much to look at but it was fairly quiet, I felt safe and had easy access to I75 and there was a w Wendy’s, Waffle House, a coffee shop and a Subway within a 2 minute walk. Staff was kind at check in, the man at check out was a bit gruff and kind of gave me a look when I asked for a receipt. But all else considered it was a comfortable 2 night stay and I’d reconsider booking there again.
Soggiorno di 2 notti a febbraio 2023
Risposta di Brand Experience Team, il giorno 2 mar 2023
Hi Jacob, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6