Hotel a Troy

“This was a very, very nice property. Clean, great staff, large room, and good location. The hot breakfast was excellent! big recommendations.”

“I had booked this hotel because it advertised having a fitness facility. Also for location. When attempting to get off I75 at the right exit I discovered the exit closed and had to tack on 10 mins to my very long drive I felt the hotel staff, knowing that exit was closed due to construction, could have sent a notification to anyone arriving during that closure to save the hassle of driving further north and having to come back south to get to the hotel. Then, checked out the advertised “fitness...

“Easy access to shopping and local restaurants All were in walking distance. Gillian was friendly and welcoming at the front desk upon check in. New faculty and includes a very good free breakfast with your stay.”

“While the amenities were old and dated, it was very clean.”

“Hard to find staff if you need help, front desk just has a bell to ring. Building is aged,”

“It had been somewhat renovated since the last time there and most of my issue was maybe needing to buy more towels and washcloths and such....they were def well used and discolored.....for the price it was quite ok....also alot quieter since last time with better "neighbors".....”

“We been staying here for years several times. When we checked in, we did not receive our our Hilton honors welcome anything. And staying there three days housekeeping came none of the days. Trash wasn’t emptied. We didn’t get fresh towels coffee tea was not really filled in the room. The breakfast buffet was not the best for that matter we ended up eating breakfast somewhere else which normally we use the breakfast buffet every day.”

“Good place to stay.”

“The hotel was great”

“Very nice hotel the breakfast was very good and everybody was very nice and helpful. Would definitely stay there again.”

“It was nice and cool in our room all of the time, had the best time, will be going back just to get away from life for awhile, only wish the prices we not so high, that way we could have stayed longer then 7 days”

“Tru by Hilton hotel is absolutely wonderful. Property well-maintained, the staff was so kind, courteous, and very professional. Will definitely book this hotel on my next visit.”

“Clean rooms no bugs.”

“.”

“Great customer service. Pet friendly.”

“I check the reviews because I am looking for specific things. I want to know about bugs, cleanliness, and bed quality. We arrived and the first room we were in the sink was broke. The water was leaking. They gave us another room. I didn’t sleep well but got just under 5 hours. My friend did shower the right before and the water didn’t drain. I pushed the open and close stuff to see if the plug was used and nothing happened but I was not reaching into dirty water to see if I could pull the plug...

“I had a great time room was great and clean”

“The place was clean”

“The room was awful. It appeared to have been flooded, but they didn’t replace the wood laminate flooring which was swollen and popping up and still damp. The room stunk.”

“Because the room was in such a dilapidated state, and because of your incidental hold, I was forced to immediately take extensive photos and videos of the existing damage and report it to the front desk right away. I had to spend the beginning of my stay documenting your property's failures just to ensure I would not be financially penalized for your staff's negligence. Specifically, I documented and encountered the following severe issues: Severe Plumbing Failures: During a single shower, the...