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Recensioni per Ecovergel Riviera Maya Hotel Boutique

3 out of 5
Ecovergel Riviera Maya Hotel Boutique
Manzana 8 Lote 4, Fracc. Selva Secreta, Tulum, QROO

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 4 su 7 recensioni" "
Valutazione di 8 - Buono. 1 su 7 recensioni" "
Valutazione di 6 - Soddisfacente. 2 su 7 recensioni" "
Valutazione di 4 - Scarso. 0 su 7 recensioni" "
Valutazione di 2 - Terribile. 0 su 7 recensioni" "

8,0/10

Pulizia

9,2/10

Personale e servizio

9,0/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

10/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Shintaro

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was an excellent stay. Hotel’s manager even provided our transportation. It was very helpful for us.
Soggiorno di 2 notti a dicembre 2023

8/10 Buono

ANTONIO

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a dicembre 2020
Risposta di Adela Ramirez Zambrano Gte. del Hotel Ecovergel, il giorno 16 dic 2020
Fue un placer haberlos recibido en el hotel. Esperamos tener la oportunidad de contar con su estancia de nuevo. Saludos cordiales

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
MUCHA TRANQUILIDAD Y VEGETACION. JUSTO PARA DESCANSAR COMODAMENTE. EL SERVICIO DE INTERNET ES LIMITADO A CIERTA AREA.
Soggiorno di 3 notti a novembre 2019
Risposta di Ecovergel Hotel, il giorno 29 nov 2019
En Ecovergel Hotel estamos siempre a sus ordenes, actualmente trabajamos en extender la señal de internet a todas las instalaciones del hotel para brindarles un mejor servicio

6/10 Soddisfacente

MendozaFamily, Seminole, TX

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
The property wast sitting in the middle of the jungle and if you like to spend time in the nature away from city this is the perfect place. GPS location needs to be updated. We got lost in the dark many times trying to find the property and when getting back. The room was really new but, it wasn't clean. There were dead bugs behind doors and even after the room was cleaned by staff. For the price you expect to get at least hand soap for the restroom or shampoo.
Soggiorno di 3 notti a luglio 2019
Risposta di Daniel V, il giorno 23 lug 2019
Dear Mrs. Mendoza We appreciate your comments and we will follow up with management, to improve our hotel, service and facilities

10/10 Eccellente

Karl

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Awesome and quiet
I loved it. Leave 10 minutes past Chemuyil, and arrive in daylight because it is IN the jungle. Less intimidating to reach on second and third trips in but a bear the first time. Hotels dot com pin was incorrect,.it was a good first step but you need to go way past it into the jungle then take a left and follow signs. It is posted but still challenging to find. Worth it though: as shown and clean, good pool and mostly top level for getaway. Awesome escape for the price.
Soggiorno di 1 notte a marzo 2018
Risposta di Naz, il giorno 23 mar 2018
Thanks for your comments, we hope to see you soon!!

6/10 Soddisfacente

Jacqueline, Ottawa

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Nice but very isolated hotel
The hotel facilities are lovely and the staff was friendly. However, this hotel is in the middle of the jungle with no other hotels or businesses close by. The map shows it to be close to the main highway but it is a 30 minute walk to Chemuyil and a 50 minute walk to the beach. Without a car, I felt very isolated. There were not many other guests when I was there which was even more isolating. The receptionist was rarely in the lobby, or even on site. When I arrived, the receptionist was not there and the cook showed me my room, but didn’t mention that the water was off - due to repairs. The next morning the doors to the lobby and dining room were still locked at 7:50 am. When I asked about hot water for my shower, they said they would turn it on. When I asked for coffee, I was served yesterday’s coffee heated up in the microwave. Not a good start!
Soggiorno di 6 notti a gennaio 2018
Risposta di Adela, il giorno 23 gen 2018
Hi Dear Jaqueline We were very happy to have you staying at our hotel Our Hotel is perfectly located in the map. We are located middle of the jungle, for this reason all our guest who do not have a car are provided with a bicycle The front desk service is 8:00 am to 8:00 pm but all our staff is trained to serve guests . We appreciate your comments as they help us to improve the quality of the service day by day and we hope again your visit at the hotel.

10/10 Eccellente

Gabriel, Mexico

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
So beautiful and underrated
We absolutely loved the interior decor of this hotel. The living room area is beautiful for opening a bottle of wine in the evening. This hotel has both the "eco" and "boutique" elements which was exactly what we were looking for. The hotel is very new so all the amenities are very modern and clean. The staff is very friendly and accommodating and the breakfast we ordered in the morning was delicious. The chilaquiles were highly recommended. We hope to return soon
Soggiorno di 1 notte a novembre 2017
Hi Gabriel! We are very glad your comments and we hope see you soon again at out Hotel.. Ecovergel Riviera Maya Hotel