Hotel vicino a Twin Creeks Reserve - Newcastle

“The check in is code activated and the front desk doesn’t appear to have a permanent staffer. Other wise I was able to change rooms the following day that has a block out curtains with no fuss. Staff are friendly and helpful.”

“I don't know how is possible don't give 5 stars at this accomodation. Service was perfect. We arrived at Christmas and we received all the informations we needed. Very professional. Apartament is spacious , very clean and perfect for a family. The kitchen is new and complete with all accessories .Easily we got very good meals. The rooms are silent and bathrooms are clean, one with hydro bath. If you have been on the beach or visited the area around, you will get for sure a very good relaxing in...

“Very nice and clean good location”

“Clean rooms, great staff , big room perfect for family of 5.”

“Everything was good. The noise exhaust fan makes in the bathroom is pretty bad, hope they wil look at it”

“Not clean. Staff not there wehen I had to check out at 8am”

“Has no bedside tables or soap holders so leaving a wet soap on the table icked me personally. However, everything else was there. Bins, cleanliness, all of it was great”

“Amazing staff, clean room, understanding and supportive staff, I stayed here while visiting a loved one at JHH, staff could not have been nicer.”

“Personale accogliente e gentile, comodo il parcheggio di fronte alla camera. Pulito e ordinato.”

“Another good stay at this well-located hotel.”

“Clean and tidy. Relatively easy check in and good location.”

“Great staff, huge room, huge bath with double sinks, double shower heads, deep jetted tub. Also two desks, a bistro table with 2 chairs as ell as desk chairs and a view of the river. Would definitely stay there again! Very comfortable king bed to top it off.”

“When we first arrived in our room, we couldn't even open the sliding door to see the pool area (glimpses of it) and the flyscreen was ripped. I went downstairs to Reception and let them know about the damaged doors. The lady was polite and put us into another room. However, the glass door was again in need of repair. We couldn't be bothered going back to reception. The spa was out of action as it was getting repaired. We were looking forward to using that amenity. Lastly, we couldn't get to...

“One of the worst customer service had experienced, building and room shown at the time of booking is different where room been allocated. Never book again with this property ”

“Room was very clean. Request was greatly appreciated. My second stay and enjoyed it! ”

“Over priced the ladies that manage the unit are rude, they will not try to accommodate in anyway. Nothing special ”