Hotel vicino a Umm Al-Qura University - La Mecca

“I stayed with my wife for almost 3 weeks and it was among the best decision. Mainly because of the staff like Parveez (from Bangladesh) was always so cheerful and kind. His smile and welcoming personality definitely helped a lot to feel comfortable. Same goes for Omar and Taheer behind the coffee bar. The would help even if it was inconvenient and we’re always so genuine and warm. We hope to see them again in a few months for a new family booking. Hope also they get the recognition they...

“It’s a great hotel to stay. Everything is nearby the staff is excellent. Busy place. Shuttle service is the best.”

“Very spacious, need to improve on communication with English speakers.”

“Service chambre nul ”

“فندق قريب من المسجد جداً، ومشرف المدخل Mr. Nizam Al-Din إنسان عظيم وصاحب خبرة في التعامل. إذا طلبت منه شيئاً يوفره في أقرب وقت، ودائماً ما شاء الله اللهم بارك يسأل إن كان هناك أي تقصير من الفندق. ما شاء الله حكيم في خبرته وتعاملاته. أنا ضيف بريطاني والحمد لله مثقف ومتعلم وأفهم في الأشياء، وأقول للفندق: طالما هذا المشرف موجود إن شاء الله فندقكم سيكون من أفضل الفنادق في حي النسيم. هذا الكلام ليس مجاملة بل هو قليل في حقه. أما بالنسبة للاستقبال صراحة ما ارتحت لهم كثير، ولم أشعر بذاك الترحيب...

“So many and all mind of shops ”

“Great nice nice ”

“Nice location, little out of the drama of mecca, Beautiful properly, Courteous staff. Amongst the staff, the Receptionist name Sister Ghadeer was so much helpful, very much client orientated and professional as well. Not forgetting the evening shift Baggage Manager Brother Nasir Uddin, nice fellow, kind , professional and willing to help at all times. Thanks to all the staff but especially those two were good. Around the corner from the property, a nice shopping area for basic need and...

“Overall all great only thing is as the road for haram 8/10mn if no traffic is most of the time close to maintain crowds and walking is 30/35 mn.”

“No body provides you with basic information, Everything is for your own”

“Confort”

“Room condition, I changed twice my room first there was water leak from AC unit the second once was smell of cigarette and the hotel is non smoking. especially i choosed non smoking rooms”

“Nice Hotel.”

“Clean room, clean environment, polite staff”

“The staff was very nice and the food and rooms were clean.”

“Good ”

“The work or staff is very poor. Even the room was not cleaned while I was staying. Please change this.”