Hotel vicino a Uniport Stadium - Choba Park

“Hotel bello molto caro il mangiare e il bere”

“I was denied”

“Courteous front desk. Clean room. Staff woke me up at 6.30am on Saturday to borrow the electric kettle in my room!!! Of course I didn’t open in case it was a ruse for robbery. No management staff at 10am to make a complaint to. Receptionist called kitchen staff and all denied knocking on my door. Hotel did not find my Expedia reservation on Friday during check in. Kept me waiting for 45 minutes until I contacted Expedia. Had to call front desk to request for towels and toiletries! Will...

“Amenities improvement are dire need, staff are courteous but needs on the job professional trainings.”

“The hotel is at a very good location. The staff were friendly and welcoming. But the AC in the room I stayed didn't work as well as the Wi-Fi. The room I reserved online was sold out before I arrived in spite calling the hotel that I was coming. I was given the only available room which was at a higher rate. ”

“Timeliness on needing items ”

“Good location and general condition of the facility is ok. However, the attitude of management and staff is deplorable, especially towards hotel reservations on Expedia. They show disdain towards Expedia reservations and when there’s a problem or issue to clarify or resolve they hesitate or bluntly refuse to contact Expedia and visit the consequences on the guest. Expedia needs to clarify and agree their modus operandi with this hotel.”

“Seriously stay away from this place!sorry but when you book a hotel with continental breakfast included and they say its not and argue with you then they actually charge you more for the room it is disgusting. Everything was so bad! ”

“I was made to”

“We never stayed because they did not honor our reservation through Expedia. They claimed that thethey do not do business with Expedia and could not access our booking. We were very disappointed that a company like Expedia will accept booking for a hotel that has no business with it. We ended up finding accommodation at a different hotel. ”