Hotel vicino a United in Elian House - Miami

"Camera vista Baia solamente eccezionale !!! 28 piano abbiamo visto anche Alba … grazie Miami viaggio eccezionale "

"Tutto ok, come da latre precedenti visite"

"La camera era pulita, il personale gentile e professionale, la colazione con molta varietà tra salato e dolce."

"Ottimo per una notte e poi avere la comodità del servizio navetta compreso per l’aeroporto, giusto compromesso "

"Hotel con tutti i comfort per avere un appoggio vicino all’aeroporto o se si ha una macchina per muoversi. Stanze confortevoli, buona colazione e ottima pulizia"

"Buon hotel, vicino all'aeroporto con servizio navetta incluso. Personale gentile, cucina fornita di tutto il necessario. "

"Non é possibile spegnere il climatizzatore che é molto rumoroso "

"Ottimo hotel molto vicino all’aeroporto pulito elegante purtroppo unica pecca i servizi nelle vicinanze "

"A beautiful property in an excellent location, but poorly managed. There’s zero customer care, with inexperienced staff and a management team disinterested in problem-solving — treating guests as if they were staying for free. The restaurant staff, however, are outstanding. Key issues included my room key deactivating an hour after check-in. The receptionist made me wait in line behind six other guests before addressing it, and only after a manager intervened was I asked for ID — which was locked in my room. I had to retrieve a copy of my passport from my phone to get a new key. We moved chairs in the lobby to accommodate our group of six, only to be told at departure to return them. One day, three of our rooms were not cleaned, and the response when I called was shockingly indifferent. The lack of professionalism and staff training was evident. The cold, unsmiling checkout experience summed it up. Despite reporting issues through Expedia, no one from management reached out to apologize. It’s a shame, as the potential is there, but the guest experience is seriously lacking with one star services."