Hotel LGBTQIA+ a Universal City

“Eccellente veloce check in, comodissimo per Universal Studio”

“Hotel was clean, nice area. Parking was expensive but you park in a garage underground and there’s a gate into the hotel lot which is very safe. Bathroom was a little dirty and phone in room didn’t work at all. Staff was very friendly and were readily available.”

“Molto bello”

“Fantastic place, room very big. Free parking Shuttle for universal studios include”

“Staff was super helpful & friendly, shuttles were convenient, location close to Universal, everything about our stay was lovely. The only things worth a mention is the overpowering perfume/air freshener spray smell in lobby through our stay and the pillows on bed weren’t the best.. the beds were decent though! ”

“Everything was good. Quiet and clean”

“Understaffed and unprepared for arriving guest. Tried to check in early at 3:50. Was told by front desk that check in was not until 4 and to come back after 4. Came back at 4:05, and was told the room well be ready in 15 minutes. Came back at 4:35, and the room was still not ready, was told to wait a few more minutes. At 5 I was getting tired of the run around. Finally got our room at 5:10 with no apologie or comp for our time. Could have paid less somewhere else for that kind of service. Never...

“Ok”