2/10 Terribile
Mark, Newcastle upon Tyne
Viaggio di lavoro
19 dic 2025
Mi è piaciuto: Pulizia
Where to start here, the hotel itself on the face of it looks amazing, a grand reception hall, big bedrooms and swimming pools etc but that’s the facade. It’s in the middle of a nowhere desert , has limited restaurant service, poor food, no alcohol ‘allowed’ and unprofessional, poorly trained staff. The heightened security everywhere makes you anxious rather than reassured and unless you have a hire car there’s no escape as there is no public transport at all. Stay here is you like staying in a remote isolated glamorous prison.
My room card was disabled after one night because ‘I hadn’t paid yet’ and on check out I was unable to obtain my invoice for ten minutes until ‘my room was checked’! It’s the height of everything that a good hotel should not be. Anyone saying that it’s wonderful has either never travelled or is completely deluded.
Mark
Soggiorno di 2 notti a dicembre 2025
