Hotel vicino a Upstate Medical Arena at The Oncenter War Memorial - Syracuse

“Wonderful stay! really great if your kid is going to Syracuse University”

“Room smelled like a men's gym locker room and sweaty dirty socks. Stain on pillow. Smelly pillow. I will not be going back. Carpets in hallways new but old and stained in room. Furniture in bad shape. Was expecting better based on photos and because of a previous stay at Courtyard by Marriott. Totally disappointed!”

“Better cleaning.”

“Personale impreparato a fornire risposte sia per la mancata conoscenza che per la lingua inglese. Solo un ascensore funzionante per un albergo di 6 piani. Stanza un po’ rumorosa in quanto adiacente all’ascensore e mancava isolamento acustico. ”

“Terribile… arrivati alle 19,30 e ci dicono che la camera è al 7 piano e l’ascensore e’ rotto. Le valige (pesantissime) dobbiamo portarle noi. Mi rifiuto…. Mi cercano un altro albergo a 15 minuti di distanza e riesco ad entrare in camera alle 23….. imbarazzanti. Io volevo riuscire a vedere il centro di Syracuse la sera, invece mi sono visto il parcheggio di un hotel in periferia. Evitate”

“The hotel is clean”

“My room was absolutely filthy; there was hair all over the bathroom including the sink. The hallways smelled like straight weed. There are not mini fridges in the rooms. The back door was not working so you had to walk to the front door when you wanted to enter. For some reason at random times there was full bedding just piled in the hallways. The air conditioning is severely outdated. I will be working in the area for a few months. I have opted to re locate.”

“Common areas like the elevator and walkways to the rooms (they are outside) were very dirty. Same empty pizza box was outside of a room for 4 days. Rooms themselves were OK, not great. Was booked for 5 nights. Asked to have the room cleaned, bed made, clean towells...twice. Never got done. AC unit was very loud. Would not stay here again.”

“Great location, clean, comfortable bed and room.”

“The staff always very nice and helpful”

“Excellent stay and second time visiting. Highly recommend”

“Nice hotel. Clean and comfortable. Stay was very nice and took good care of our family even let us check in when we arrived early. Breakfast was good and coffee was available all day.”

“Hotel pulito e confortevole. Le camere ampie ma con arredi un pò datati. Colazione abbondante. Personale gentilissimo”

“15 minutes from center city. convenient and many utilities available. Room clean up is on demand ”