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Recensioni per Super 8 by Wyndham Valdosta Mall

2 out of 5
Super 8 by Wyndham Valdosta Mall
1389 N Saint Augustine Rd, I-75, Exit 18, Valdosta, GA

Recensioni

6,8
Valutazione di 10 - Eccellente. 21 su 71 recensioni" "
Valutazione di 8 - Buono. 15 su 71 recensioni" "
Valutazione di 6 - Soddisfacente. 14 su 71 recensioni" "
Valutazione di 4 - Scarso. 9 su 71 recensioni" "
Valutazione di 2 - Terribile. 12 su 71 recensioni" "

7,0/10

Pulizia

7,4/10

Personale e servizio

6,6/10

Servizi

6,6/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

T

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Great location but the property needs lots of work. Cleaning was poor, curtains were are ripped and linings were stained.
Soggiorno di 2 notti ad aprile 2024

8/10 Buono

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The only thing i didn't like was the tv only got one channel.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Management, il giorno 24 apr 2024
Hi Michae! Thank you for your feedback and positive rating! We're glad to hear that you had a mostly enjoyable stay with us.We apologize for any inconvenience caused by the limited TV channels. Your feedback is valuable to us, and we will look into improving our TV services to ensure a better experience for our guests in the future.We appreciate your support and hope to welcome you back again soon. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.

8/10 Buono

Deborah

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
This property is both Super 8 and Days Inn combined which seemed weird. The room was clean but had some peeling paint on walls. The grounds were clean but need updating. It was fine for a one night stay on our trip home from Florida. It was on the west side of I75 a little away from all the other hotels & restaurants. We ate at Dairy Queen adjacent to property.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 14 apr 2024
Hello Deborah,We appreciate your feedback on your recent stay with us. Thank you for acknowledging the cleanliness of your room and our well-maintained grounds. Your comments regarding the property's unique combination and location are duly noted for future improvements. We hope you had a pleasant journey back home from Florida and enjoyed dining at the nearby Dairy Queen.

10/10 Eccellente

Janette, Valdosta

Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 15 apr 2024
Hello Janette,We are glad to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back in the future for another excellent experience.

2/10 Terribile

MICHELLE

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e servizi
The hotel was dirty smelt like cigarettes.the lobby was even dirty. The breakfast was yogurt and cereal very miss leading
Soggiorno di 2 notti a marzo 2024
Risposta di Guest Relations Management, il giorno 27 mar 2024
Hi Michelle! Thank you for sharing your feedback with us. We're sorry to hear about your disappointing experience at the hotel. Your comments regarding cleanliness and the breakfast offering will be passed along to the management team for their review and improvement. We apologize for any inconvenience this may have caused during your stay. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to let us know.

8/10 Buono

German

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a marzo 2024
Risposta di Guest Relations Management, il giorno 30 mar 2024
Hi German! We appreciate your rating and feedback. While we're pleased to see that you had a good experience, we also want to ensure that your stay is nothing short of exceptional. If there are any areas where we could have improved to earn a higher rating from you, please don't hesitate to let us know. We value your input and hope to welcome you back for an even better stay in the future.

10/10 Eccellente

Travis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great Hotel, Great Staff, Great Location at a GREAT PRICE!!!
Soggiorno di 3 notti a marzo 2024
Risposta di Guest Relations Management, il giorno 12 mar 2024
Hi Travis! Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience during your stay. Providing great service, a convenient location, and excellent value for our guests are top priorities for us, and we're delighted that we succeeded in meeting your expectations. Your kind words will be shared with our staff as encouragement to continue providing exceptional service to all of our guests. We appreciate your feedback and hope to have the opportunity to welcome you back for another great stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.

2/10 Terribile

Susan

Viaggio di coppia
Non mi è piaciuto: Personale e servizio e servizi
There was a loud party going on in the room next to us. Finally at 3am I tried to call the front desk only to find out our room phone did not work. I then tried to call the front desk from my cell. The call rang and rang, no one answered. I tried again, still no answer. The party lasted until 5am. At 6 am their dog started barking. Ugh!!! The free breakfast was a joke.
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relations Management, il giorno 5 mar 2024
Hi Susan! We sincerely apologize for the unacceptable experience you had during your recent stay with us. Providing a peaceful and comfortable environment for our guests is our top priority, and it's clear that we failed to meet this standard during your visit. We deeply regret the disturbance caused by the loud party in the room next to yours. We understand how frustrating it must have been, especially when compounded by the non-functioning phone in your room and the lack of response from the front desk. Your experience does not reflect the level of service we aim to provide, and we will address these issues immediately with our staff to ensure that corrective action is taken to prevent similar occurrences in the future. Additionally, we apologize for any inconvenience caused by the noise from the dog and for the disappointing experience with our breakfast offerings. Your feedback is important to us, and we will take it into consideration as we strive to improve and enhance the experience for all of our guests. We understand your frustration and disappointment, and we sincerely apologize for falling short of your expectations. We hope that you will consider giving us another opportunity to exceed your expectations during a future visit. If there's anything else we can do to assist you or make amends, please don't hesitate to reach out to us directly.

4/10 Scarso

Matthew

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 5 notti a febbraio 2024
Risposta di Manager, il giorno 3 mar 2024
Hello Matthew,We apologize for any shortcomings experienced during your stay. Please do not hesitate to contact us directly to discuss your concerns further. We value your feedback and strive to make improvements based on guest experiences.

8/10 Buono

Rita

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 28 feb 2024
Hello Rita, We appreciate you taking the time to review your recent stay with us. If there's anything we can do to improve your experience next time, please don't hesitate to contact us directly. We look forward to welcoming you back soon!

2/10 Terribile

Rachel, Doral

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Rooms are dirty
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 24 feb 2024
Hello Rachel,We appreciate your feedback and apologize for the inconvenience caused. We strive to maintain a high standard of cleanliness. Your comments have been forwarded to the housekeeping team for their review and improvement. Thank you for bringing this to our attention.

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice and clean room with comfortable bed.
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relations Management, il giorno 8 feb 2024
Hi William! We're thrilled to hear that you enjoyed your stay with us! Providing a clean and comfortable environment for our guests is one of our top priorities, and we're delighted that you found your room to be both nice and clean, with a comfortable bed. Your satisfaction is incredibly important to us, and we appreciate you taking the time to share your positive feedback. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic experience!

10/10 Eccellente

louann

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very Quiet and peaceful evening
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Management, il giorno 1 feb 2024
Hi Louann! Thank you so much for your wonderful feedback and for awarding us a perfect 10 out of 10 rating! We're thrilled to hear that you enjoyed a very quiet and peaceful evening during your stay with us. Ensuring that our guests have a tranquil and restful environment is important to us, and we're delighted that we succeeded in providing you with just that. Your satisfaction means a lot to us, and we're grateful for your kind words. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Whether it's providing recommendations for local attractions or assisting with any special requests, we're here to ensure that you have a fantastic experience with us. Thank you for choosing to stay with us, and we look forward to welcoming you back for another peaceful evening in the future!

10/10 Eccellente

Edward

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing stay
Since i stayed im gonna say friendly staff the room was clean bed very comfortable clean i recommend going there
Soggiorno di 2 notti a gennaio 2024
Risposta di Guest Relations Management, il giorno 23 gen 2024
Hi Edward Thank you for choosing our hotel for your recent stay, and for sharing your fantastic feedback. We are thrilled to receive your excellent 10 out of 10 rating. Your positive comments about the amazing stay, friendly staff, clean room, and comfortable bed are sincerely appreciated. We are delighted to hear that you had a pleasant experience, and we thank you for recommending our hotel. If there are any specific aspects of your stay that you'd like to highlight or if you have any special preferences for your next visit, please feel free to let us know. Thank you again for your kind words, and we can't wait to welcome you back to our hotel on your future travels.

8/10 Buono

Ricky

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quiet
Soggiorno di 8 notti a gennaio 2024
Risposta di Manager, il giorno 14 gen 2024
Hello Ricky,Thank you for your feedback regarding the quietness of your stay. We apologize if the level of noise did not meet your expectations. Guest satisfaction is important to us, and we appreciate knowing about your experience. We strive to create a peaceful atmosphere for all our guests and will share your comments with our team for further improvement. We hope to have the opportunity to provide you with a more enjoyable stay in the future.

4/10 Scarso

Rafal

Viaggio con la famiglia
Non mi è piaciuto: Comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 31 dic 2023
Hello Rafal,We appreciate your recent stay at our hotel. We're sorry to hear that your experience did not meet your expectations. We encourage you to reach out to us directly so we can further discuss and address any concerns you may have had during your stay. We value your feedback and hope to have the opportunity to better serve you in the future.

10/10 Eccellente

Lisette

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 14 notti a dicembre 2023
Risposta di Manager, il giorno 17 dic 2023
Hello Lisette,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

8/10 Buono

Linda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ordered food from Walmart but fridge didn't work. Ruined our dinner and breakfast food. They replaced the fridge next day, too late to save anything. My friend's TV in another room didn't work until second day
Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Relations Management, il giorno 13 dic 2023
Hi Linda! Thank you for choosing to stay with us and for taking the time to share your feedback. We apologize for the inconvenience you experienced with the refrigerator in your room and the delay in resolving the issue. It's disheartening to hear that this impacted your dinner and breakfast plans. We understand the importance of having functional amenities, and we regret any disruption to your stay. We appreciate your patience, and we're glad that the fridge was replaced the next day. Regarding your friend's TV issue, we apologize for any inconvenience caused. Our team strives to address concerns promptly, and we're sorry for any delay in resolving this matter. If there's anything we can do to make amends for the inconvenience, or if you have any further comments or suggestions, please feel free to reach out to our front desk. We value your feedback and hope to have the opportunity to welcome you back for a more seamless stay in the future.

10/10 Eccellente

Meaghan

Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Relations Management, il giorno 12 dic 2023
Hi Meaghan! Thank you sincerely for your perfect 5 out of 5 rating! We're absolutely thrilled to hear that you had an outstanding experience during your stay with us. Your feedback is immensely appreciated, and we're delighted to know that we met or exceeded your expectations. If there are specific aspects of your visit that stood out or if there's anything we can do to make your next stay even more enjoyable, please let us know. We appreciate your support and look forward to welcoming you back for another fantastic stay.

10/10 Eccellente

Laura

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly customer service
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relations Management, il giorno 7 dic 2023
Hi Laura! Thank you for taking the time to share your positive feedback! We're thrilled to hear that you experienced friendly customer service during your stay, and we sincerely appreciate your 5-star rating. Our team strives to create a welcoming and hospitable environment, and it's heartening to know that our efforts contributed to your positive experience. If there's anything else specific you loved about our customer service or any suggestions you have for us to continue providing excellent service, please feel free to share. We genuinely value your patronage and look forward to the pleasure of hosting you again in the future.

10/10 Eccellente

Jean

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The price was right. A good place to spend the night. Mattress was good. I disliked the noise from the interstate but it did not keep me awake. There was a hairdryer in the room but we could not find a place to plug it in so it wasn't usable.
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relations Management, il giorno 30 nov 2023
Hi Jean! Thank you for your positive review and for choosing to stay with us. We're delighted to hear that you found our pricing favorable and that you had a comfortable night's rest on our mattress. However, we apologize for the inconvenience regarding the noise from the interstate and the issue with the hairdryer. Your feedback is invaluable, and we'll use it to address these concerns and improve our services. If your travels bring you back to the area, we would love the opportunity to host you again. Please feel free to reach out to our staff directly, and we'll do our best to ensure a more enjoyable experience.

8/10 Buono

MARGARET

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was rather dated but comfortable and easy parking and outside entrance and clean and big rooms
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relations Management, il giorno 28 nov 2023
Hi Margaret! We're pleased to hear that you found our hotel comfortable with easy parking, clean and spacious rooms. We appreciate your observations about the dated aspects, and we assure you that guest feedback like yours is crucial in our ongoing efforts to enhance our facilities. Your satisfaction is important to us, and we hope to welcome you back in the future with improvements that exceed your expectations.

10/10 Eccellente

John

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
liked very much realy liked the laundry
Soggiorno di 3 notti a novembre 2023
Risposta di Guest Relations Management, il giorno 28 nov 2023
Hi John! Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay and, in particular, appreciated our laundry facilities. Your kind words inspire and motivate our team to continue providing excellent service. Should your travels bring you back to the area, we look forward to welcoming you again.

8/10 Buono

Carol

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
I was pleasantly surprised! Still not a high end hotel but for the cost savings it was worth the one night stay as we were traveling down the road. it did seem clean, staff was friendly, safe area and out of the “busy” area up the road where all the other hotels were. There was just one fast food place next door so anything else you would have to drive to. I would stay here again though b
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relations Management, il giorno 28 nov 2023
Hi Carol! Thank you for choosing to stay with us and taking the time to share your feedback! We're thrilled to hear that you were pleasantly surprised by your experience and found our hotel clean and our staff friendly. Providing a safe and comfortable stay is our top priority. We appreciate your understanding regarding the limited dining options nearby, and we're glad to know that despite this, you would consider staying with us again. Should your travels bring you back to the area, we would be delighted to welcome you back for another enjoyable stay.

2/10 Terribile

Brian

Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relations Management, il giorno 20 nov 2023
Hi Brian! We regret to hear that you did not enjoy your stay with us. We hope to see you again someday and to transform your opinion of our hotel and service.

8/10 Buono

Jeffrey

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was friendly and polite. The room was comfortable and almost finished in updating. After arriving at 9 PM, I had to wait almost 30 min to checkin and get keys, since there was a line of folks ahead of me. Only one staff member, but a good stay, and convenient location.
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relations Management, il giorno 8 nov 2023
Hi Jeffrey! Thank you for choosing our hotel and for taking the time to share your feedback. We are pleased to hear that you found our staff accommodating and that you enjoyed our comfortable updated rooms. We apologize for the wait you experienced during check-in due to the influx of guests. We will take your feedback into consideration to improve our service during busy times and ensure a smoother check-in process for all our guests. We are delighted that you had a good stay overall and found our location convenient. We hope to have the pleasure of welcoming you back for an even more seamless experience during your next visit.

2/10 Terribile

Todd

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The night attendant was very polite . The room was no pets non smoking but it smelled like animal urine and cigarettes.
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relations Management, il giorno 7 nov 2023
Hi Todd! Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We do insist that smokers refrain from smoking in our non-smoking hotel rooms, and we apologize for any evidence you encountered that someone had been smoking in the room as well as someone bringing their pets in. We hope you will return to see how we are continuously improving in an effort to impress our valued guests.

6/10 Soddisfacente

Paul

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Good value.
Solid Hotel. Good value.
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relations Management, il giorno 31 ott 2023
Hi Paul! Thank you for taking the time to write this review and we are glad you found our hotel a value for your money. We hope that during your next stay, your expectations will be far surpassed!

4/10 Scarso

Robb

Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 29 ott 2023
Hello Robb,Thank you for your positive review! We are glad to hear that you enjoyed your stay with us. If there is anything we can do to make your next visit even better, please let us know.

2/10 Terribile

David

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Waited 20 minutes for desk agent to complete registration. We gave up and left to go to dinner. Came back later and agent had just finished a call where he found that Wyndom was having trouble with credit card processing. We got our room and everything went smoothly after that. Room was very good so we were happy, Lobby area smelled bad, maybe from cigarette smoke in the past? Something has to be done!!! Wanted to cancel when we walked in. Room didn’t smell so all was good.
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relations Management, il giorno 26 ott 2023
Hi David! We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations on our guest rooms; though I regret to hear that you weren't thoroughly impressed with our amenities and services. We do insist that smokers refrain from smoking in our non-smoking hotel areas, and we apologize for any evidence you encountered that someone had been smoking in our lobby area. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope you'll return someday to see how we're improving.

6/10 Soddisfacente

Chad

Viaggio di lavoro
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relations Management, il giorno 26 ott 2023
Hi Chad! Thank you for taking the time to complete our guest satisfaction survey. I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to hear that you found the majority of your experience to be satisfactory. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

4/10 Scarso

Kenny

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relations Specialist, il giorno 24 ott 2023
Thank you for your feedback. So sorry your experience was not exceptional. We hope you will stay with us again so we may regain your trust.

6/10 Soddisfacente

Leanne

Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relations Specialist, il giorno 24 ott 2023
We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests’ expectations. We hope you will give us a chance to redeem ourselves in the future.

10/10 Eccellente

Stephen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Came to town to see grand babies nice clean hotel close to I 75 easy access
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 22 ott 2023
Hello Stephen,We're delighted to hear that you found our hotel convenient and clean during your visit! Thank you for choosing to stay with us. We hope you had a wonderful time with your grand babies.

8/10 Buono

Dustin

Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 5 nov 2023
Hello Dustin,Thank you for taking the time to share your feedback with us. We appreciate your positive rating and are glad to hear that you enjoyed your stay overall. Your suggestions regarding the cleanliness and noise levels have been noted, and we will pass them on to our team for review. We hope to have the opportunity to welcome you back in the future.

8/10 Buono

Joy

Mi è piaciuto: Condizioni e dotazioni della struttura
Affordable
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relations Specialist, il giorno 10 ott 2023
Hello Joy, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

6/10 Soddisfacente

Kendra

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Room had a weird smell. Almost like a little stale smoke mixed with a damp smell. It was a non smoking room. They also allow pets so that may be bothering me a little. Woke up congested with irritated eyes. The bed spread had cigarette burns in it. Very basic setup. We were excited for breakfast but it was very limited and the muffins were MOLDY. Someone isn’t doing their job. No one was at the front desk to inform. I paid a little over $100 for the room as most everything around was booked. I feel slightly overcharged. Not the best, not the worst. Still way better than Sleep inn around the corner.
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relations Specialist, il giorno 9 ott 2023
Hi Kendra, We apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us, and we will address the issues you mentioned to ensure a better experience for our guests in the future. We take cleanliness and guest satisfaction seriously, and we'll work to improve the conditions you mentioned. Thank you for sharing your concerns, and we hope to have the opportunity to provide you with a more enjoyable stay in the future.

10/10 Eccellente

William

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Affordable for a quick nights stay. Not very quiet, eight by a busy road and can hear banging and such from neighboring rooms. Staff was nice and efficient. Parking got pretty crowded after dark. A lot of company vehicles/work trucks taking up 3 and 4 parking spaces. Room was pretty clean. Will see how the mprni g goes. So far satisfied, fit what we needed fpr the night.
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relations Specialist , il giorno 9 ott 2023
Hi William, Thank you for your feedback. We appreciate your understanding regarding the noise and parking situation. We're glad to hear that our staff was accommodating and that your room was clean. We hope the rest of your stay is enjoyable, and we look forward to hosting you again in the future.

8/10 Buono

Kandis

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Soggiorno di 6 notti a settembre 2023
Risposta di Guest Relations Specialist, il giorno 4 ott 2023
Hi Kandis, Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

10/10 Eccellente

Alesia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very Nice with 2 Exceptions
The lobby was very nice except for the carpet. It should've been updated with the rest of the motel. The room was very nice and comfortable with the exception of a chair that must've been before the remodeling. It was dirty...very dirty. Yes, I would stay again when I come to Valdosta to visit again.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 5 ott 2023
Hello Alesia ,Hello Alesia, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

4/10 Scarso

Brittany

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
The front desk people were nice. Our sheets had stains on them and sand.
Soggiorno di 1 notte a settembre 2023
Risposta di Guest Relations Specialist, il giorno 25 set 2023
Thank you for your recommendation and welcome back! I’m glad you find our cleanliness and modern accommodations pleasing. We appreciate your patronage and are delighted to be your hotel of choice.

4/10 Scarso

BRYAN CRANG

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 4 notti a settembre 2023
Risposta di Manager, il giorno 24 set 2023
Hello BRYAN CRANG,It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 Terribile

Sharon

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Staff was nice and friendly. The property is a bit run down, which is tolerable if it is clean. Our room was not. Breakfast mentioned in their site and booking page was somewhat misleading- they only have muffins and a small selection of cereal. I wouldn't recommend this hotel, nor stay there again.
Risposta di Manager, il giorno 17 set 2023
Hello Sharon,We can't thank you enough for sharing your feedback with regards to our staff as well as our breakfast. We hope to see you again and that you will be truly impressed with our continued improvements.

2/10 Terribile

Denise

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Guest Relations Specialist, il giorno 13 set 2023
We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

8/10 Buono

Mike

Soggiorno di 7 notti ad agosto 2023
Risposta di Guest Relations Specialist , il giorno 28 set 2023
Dear Mike, thank you so much for your rating! WE're happy to know that you had a great stay at our hotel. We appreciate you taking the time to give our hotel a positive feedback. Thank you for staying at Super 8 by Wyndham Valdosta Mall!

2/10 Terribile

Virginia

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
One of the worst ever.
It was a wait of one hour and twenty minutes to complete check in. Staff had no idea as to what rooms were available, so kept sending runners to find out if someone was in a room. Reserved no smoking and got a smoking room. There was a large whole in the ceiling from water damage that was exposed over one of the beds. But the bathroom was clean.
Soggiorno di 1 notte a settembre 2023
Risposta di Guest Relations Specialist, il giorno 7 set 2023
We're truly sorry to hear about your negative experience during your stay with us. Your feedback is valuable, and we'll use it to improve our services and prevent similar issues from happening in the future. Thank you for bringing this to our attention.

6/10 Soddisfacente

Rodney

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was average .
Soggiorno di 2 notti ad agosto 2023
Risposta di Guest Relations Specialist , il giorno 1 set 2023
Dear Rodney, Thank you for your feedback. We appreciate your honesty. If there's anything specific we can do to improve your experience or if you have any suggestions, please don't hesitate to share. We aim to make every guest's stay exceptional.

4/10 Scarso

Temeshia, Valdosta

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Condizioni e dotazioni della struttura
I did not like this project there was a whole bunch of flies in the room and a few roaches, I only stayed for a night because I booked with another property for the weekend. The check-in took forever.
Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Relations Specialist, il giorno 21 ago 2023
Hi Temeshia, Thank you for bringing these concerns to our attention. We're sorry to hear about the issues you encountered during your stay, including the presence of flies and roaches in the room. This is certainly not the experience we aim to provide for our guests. We apologize for any inconvenience you faced during the check-in process as well. Your feedback is important to us, and we will take steps to address these issues to ensure a better experience for our guests in the future. If you ever decide to stay with us again, we'll make sure to provide you with a more satisfactory stay.

6/10 Soddisfacente

David

Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relations Specialist , il giorno 1 set 2023
Dear David, We're truly sorry to hear about your less-than-ideal experience during your stay. Your feedback is important to us, and we're committed to improving our services. If you have any specific concerns or suggestions, please share them with us, so we can work on making necessary improvements.

6/10 Soddisfacente

Tiffani

Viaggio di gruppo
Non mi è piaciuto: Servizi
We arrived close to midnight for check in, we got our room key but when we unlocked the door, there were clothes and stuff everywhere as if someone was staying there. We had to load all our stuff back up and go and get a different room. We were close to staying somewhere else but it was so late in the night. Our room smelled like cigarette smoke majority of the time and the blankets had holes all in them but we were only there a short period of time and didn’t want to come off as inconsiderate to staff so we dealt with it. Overall, the stay was fine but I’m not sure we will be using again.
Soggiorno di 2 notti ad agosto 2023
Risposta di Guest Relations Specialist , il giorno 7 ago 2023
Dear Tiffani, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced upon your arrival. We deeply regret the mix-up with your room and the cleanliness issues you encountered. Your comfort and satisfaction are of the utmost importance to us, and we understand how frustrating it must have been to deal with these issues, especially after a long journey. We appreciate your understanding in handling the situation and not wanting to burden our staff further. Your feedback is crucial to us, as it helps us identify areas where we can improve and ensure a more pleasant experience for our guests in the future. Please know that we take your comments seriously and will address them with our team to prevent similar occurrences. We are committed to providing a high standard of service and accommodations, and we regret that we fell short during your stay.