Dear Margaret, Good evening, I'm Joseph, the public relation manager and I thank you for the review you gave us. We are very sorry that you did not find it very well at our structure Hotel Principe Residence. We apologize if any of the neighbors have disturbed you during the holiday period of June 2 (period of overcrowding). I remind you that you have chosen to book a "Comfort" room in the renovated area of ​​the hotel and without sound insulation. Of course if he asked for the "Superior" category ...  surely he would not have had any noise problems .... even with such affluence as in those days. As for the restaurant, I remind you that our Maitre Bracci Paolo asked her several times if dinner was good and she and her husband never expressed any problems. So much so that I notice that you have not written anything about the second course or even about the end of dinner dessert. We are sorry for your review, well aware that it was enough to express any problems at the moment to be able to satisfy you Joseph public releation manager