Hotelroom was nice and modern, however we had no hot water from the shower and it made a very annoying noise all day and night. We asked the hotel staff for other room options, but received none. A hotel manager checked the shower and told us that we would receive a discount on the hotel price. None of that happened. Other than that, Verviers is absolutely horrible and looks like a ghosttown. Unfriendly people, we didn't feel safe when walking outside in the evening and a lot of buidings look like ruins. Sad.