Thank you, dear Michele! It was also my pleasure communicating with you! Thanks for being my guest :)I was pleased hosting you! Best Regards,Ilya

Dear anonymous guest, thanks for providing us with the feedback! Wish you best of luck and would be pleased to see you back again! Nice Regards, Ilya

Dear Ms. Berton, thank you for the wonderful and very useful feedback! I was also very glad to meet you in person and play with your cute, small dog. I'm very glad you enjoyed your stay at our place and found all the positive features! i'll count all your remarks for the future and will send greetings to our cleaning. Will be pleased to have you as guests again! Nice Regards, Ilya

Dear Anonymous guest, let me kindly thank you for your kindest Review! It's a great Honour and Pleasure getting such an assessment. All our team will keep on improving the level of the services provided and will do our best to make you as a guest satisfied! Please, let me know if you or your friends will need any help in Wien again! Would be pleased to help. Kind Regards and Servus from Vienna, Ilya

Dear Caterina, let me kindly thank you for the positive assessment! It's a great honour getting such a review from our guest :) We were very pleased to host the guests from Italy! Currently we are making the renovation of the whole House, so by the next summer the overall state of the House will be significantly better! I'll take into account your remark about the kitchen tools and will definitely supply all the apartments with the small stuff! Thanks for that! Rodion will be very pleased to get the kind opinion of his work :) All the team was very glad to see you at our place! Would be please to host you and your friends again. Best Regards from Vienna, Ilya

Mega! Thank you very much :)We were happy working together with you :)Best,Ilya

Dear Sacha,The whole team was extremely pleased hosting you :)Thank you very much indeed for being our guest! Thank you very much for being nice and kind :)Warm Regards,Ilya

Vielen Dank!

Lieber Jashar,Vielen herzlichen Dank für Ihre Bewertung! Ich hoffe, Sie hatten eine tolle Zeit in Wien!Wir freuen uns, Sie wieder bei uns zu Gast zu haben :) Mit freundlichen Grüßen,Ilya

Dear Chris,We would really appreciate to get more detailed feedback from your side. You haven’t provided us with any while your stay and by far. Can’t really understand such a negative rating. Hope on your understanding.Best

Liebe Frau Bettina,Vielen herzlichen Dank für Ihre Feedback! Wir waren sehr froh Ihnen begrüßen zu dürfen! Kommen Sie bitte wieder :)Alles Gute,Ilya

Sehr geehrter Herr Ho,wir danken Ihnen für Ihren Besuch und Ihr Feedback! Es ist eine große Ehre für uns! Das gesamte Team hat sich sehr gefreut, Sie zu Gast zu haben. Alle Waschbecken in allen Wohnungen werden derzeit systematisch gereinigt.Mit freundlichen Grüßen,Ilya

Dear Anonymous Guest, I'm very pleased getting your positive feedback! I'm personally very glad you found the place exactly corresponding to photos online! Indeed all our guests can watch Netflix ;) I was indeed happy working together with you! Would be happy hosting you and your friends again at our place! My best, Ilya

Dear Tino, thank you very much indeed once again for your stay at our place! It was my personal pleasure working together with you :) Thanks for your understanding and positive attitude! Hope you had a great time in Vienna! Please, feel free to contact me anytime you need some assistance in Vienna :) Will be pleased helping you! My best, Ilya

Уважаемая Оксана, Позвольте Вас лично поблагодарить за столь позитивный отзыв и высокий рейтинг :) я был очень рад сделать всё возможное, чтобы Ваш отдых стал максимально комфортным :) благодарю за Ваше понимание и тёплое человеческое отношение! Приезжайте вновь :) С уважением, Илья

Dear Mr./Ms. Jungsoo, let me kindly thank you for the positive feedback and a kind human attitude! It was my personal pleasure working together with you! The whole team was indeed glad hosting you and will be pleased seeing you and your friends again at our House! Please, feel free to contact me anytime you need some assistance in Vienna. Will be pleased helping you. Ilya

Dear TAEWOOK, let me kindly thank you for the positive feedback! It's always a great pleasure and the best reward for the whole team. We tried our best to make your stay comfortable! Thanks for being our guest and I was indeed happy to meet you in person. I beg your pardon once again for any tiny inconveniences occurred while your stay. We did our best! Warm Regards and greetings from Vienna! Ilya

Dear Oleksandr, my pleasure getting your positive feedback! Once again thanks for passing by and being my guest :) I was very glad having you in the House! Thanks for bring understanding and kind. Please, feel free to contact me anytime you need something in Vienna again! Will be glad to help! Best Regards, Ilya

Dear Anonymous Guest, even though I'm not sure who I'm taking to at the moment, however it's always the best reward to get the positive feedback and a wish to come back. I do thank you for the high ranking and friendly note. I'll indeed take into account your remarks about the pillows. Will send the notification to the house staff and we will quickly change them. THanks for the understanding and being my guests! Warm Regards, Ilya

Sehr geehrter Herr Winkler, Ich sage Ihnen vielen herzlichen Dank für Ihren Besuch! Ich Danke Ihnen auch für Ihr Verständnis und gute Stimmung! Es war sehr schön, mit Ihnen umzugehen. Ich persönlich bin sehr froh, dass Sie das Niveau des Service in Kombination mit angemessenen Preisen zu schätzen wissen. Das gesamte Team war froh, Ihren Aufenthalt so angenehm wie möglich zu machen! Ich werde sicher sein, alle Ihre Rückmeldungen zu geben! Lassen Sie uns wünschen Ihnen eine gute Woche und frohe Weihnachten! Mit freundlichen Grüßen, Ilya

준식 파크에게, 나는 그런 환영 태도와 친절한 피드백에 감사드립니다. 그것은 당신이 그런 높은 순위를 게시 매우 친절! 우리에게 더 나은 보상이 없을 것입니다! 팀 전체의 노력을 평가해줘서 정말 기쁘네요 우리는 진짜로 제일 가능한 서비스를 당신에게 제공하기 위하여 최선을 다했습니다! 우리는 우리의 장소에 당신과 당신의 가족을 다시 보기에 근실하게 행복할 것입니다! 내가 당신에게 안부와 사랑스러운 주를 기원합니다! 일리야

Dear Huynwoo, let us kindly thank you for the provided positive feedback and such a high ranking! It's always the best reward for the whole team. Thanks for your choice. It was a pleasure having you in the House and working together. Please, feel free to contact me anytime you need something in Vienna! Will be very glad to help. Warm Regards, Ilya

Dear Mónica, it was a great pleasure hosting you at our place! Thanks for being nice and friendly :) The best possible reward is to get a positive feedback form the guest ;) I'll be very glad to having you and your friends in our House again. Please, feel free to contact me directly at any convenient time! Warm Regards, Ilya

Dear Nadya, my pleasure getting the positive feedback from your side! Once again thanks for being our guest. It was great pleasure hosting you. I do hope you had a great time ib Vienna! In case you need anything else in the city, please feel free to contact me anytime. Will be very glad! Warm Regards and greetings from Vienna, Ilya

Dear Anonymous guest, my pleasure getting your positive feedback! I do appreciate your kind attitude and very glad your sincerely liked your stay! The whole team will be pleased welcoming you again at our House! Warm Regards, Ilya

Dear Mehmet, thank you very much indeed for your outstanding feedback! It was a pleasure having you in the House! I'm very glad you left satisfied! Warm Regards, Ilya

Dear Guest, it's a great pleasure and honour to get such a high ranking from you! Let em once again thank you for your choice and for being our guests! The whole team will be pleased seeing you again at our Apartment House! Warm Regards, Ilya

Dear anonymous Guest, my pleasure getting your positive feedback! Thank you very mich indeed. That's the best reward for the whole team. You're always welcome at our place. Just let me know, if you need any assistance! Will be pleased helping you. Warm Regards, Ilya

Dear Katerina, please accept my warmest regards! Ot was a pleasure having you at the House. I'm very glad you left satisfied :) Thanks for your choice and interest! Please, let me know in case you or your friends will need anything in Vienna again! I'll be pleased helping you. Cheers, Ilya

Dear Anonymous Guest, I do thank you for mentioning all these remarks and I'll definitely take them into account! I'll prepare some kind of instruction and leave it on the table inside the apartments. It was a pleasure having you at our House! Thanks for your choice. WE would be very glad to seeing you again. Warm Regards, Apartment House in Vienna

Dear Mr. Leman, let me kindly thank you for the high and positive ranking of yours! I beg your pardon for a tiny inconvenience occurred in the very beginning of your journey. We tried to fix it as soon as possible! I still do hope you had a great time in Vienna and liked your stay at our place. I turn it was a great pleasure having you at the House! Thanks for passing by. the whole team will be pleased seeing you again. Nice Regards, Ilya

Dear Anonymous Guest, Let me firstly thank you for your choice and visit of the House. It's a great honour and pleasure for the whole team. We were very pleased hosting you! There is indeed no conditioner in the Apartment since we are not allowed by the local authorities to install one. However, we have not mentioned a presence of one anywhere on the booking platforms. We provide our guests with the fans, even though we didn't indicated that as well. I beg your pardon for the inconvenience caused by this fact. We will take it into account and will try to fix it soon. Warm Regards, Ilya Apartment House in Vienna

Dear Anonymous Guest, let me kindly thank you for your positive feedback and high ranking! It's a great pleasure for the whole team. Nice Regards, Ilya

Dear Jayro, thank for your fair feedback! Next time we will make it up to 10 points :) It was a pleasure having you as a guest! Thank you very much for the visit. Warm Regards, Ilya

Dear Marco, it's always a great pleasure getting a positive feedback from the guest! It's the best reward of our job :) Let me kindly thank you for being our guest! For keeping the flat nice and tidy. You were very friendly! Please, let me know in any case you need something in Vienna! I'll be pleased helping you. Warm Regards, Ilya

Dear Maria, I'm very pleased to get your positive feedback! Thanks for being my guests. I was very glad hosting you. In case you need anything in Vienna again, feel free to let me know at any time! Warm Regards, Ilya

Dear Sheng-Cyun, let me thank you for your kindness and such a positive assessment! That's the best reward for the whole team! I'm very glad you liked your stay and left satisfied. We will take into account all your small remarks and will try to improve the level of the services provided! Best Regards, Ilya

Dear Ms. Richardson, I do thank you for the positive feedback and your human attitude to me personally, to all our team and understanding in some sort of situations, meaning the check in and other small inconveniences. It was a pleasure having you as a guest at the House. Thank you very much indeed for your choice! Will be glad seeing you again at our place. BEst Regards, Ilya

Dear Ms. Azhara, my sincerest pleasure getting your feedback and such a high ranking! I'm very thankful for that. In turn, it was a honour having you here as a guest. All the team was vey glad having you! Thanks for leaving the flat in a very good condition. Let me know if you need anything in Vienna again! Best Regards, Ilya

Dear Anonymous guest, I'm not sure if I understood you correctly, however let me briefly explain the overall payment procedure. No matter how long is your stay, no matter how many travellers are arriving, no matter in what condition you leave the Apartment - we charge the EUR 35 cleaning fee. As mentioned on all the booking platforms we are entitled to make a withdrawal from the mentioned credit card any convenient time 7 days prior to the arrival of the guest (incl. the cleaning fee since its a mandatory payment). You were not an exclusion, thus my colleagues charged the full amount using the credit card mentioned on the web page prior to your arrival. We prepared 2 copies of the invoice and a simple registration form. Hope on your understanding and wish you a lovely day!

Dear Sylvia, I'm very glad you highly assessed our Apartment House! My personal pleasure having you at our place. Let me thank you for being nice and kind! We will continue trying to provide all our guests with the same high level of services. Will be very glad to seeing you and your friends again at our place! Best Regards, Ilya

Dear Krisztian, I'm very glad your found our Apartments big enough :) We made the renovation of the whole hose not that long time ago and tried to make all the apartments as comfortable, as possible. It was a pleasure having you at our place! Best Regards, Ilya

Dear Guest, my sincere and great pleasure getting such a feedback from your side! That's the best reward for our humble job. I'l send all the greetings to the team. They will be very happy as well. What's more I'm very glad you're happy with your stay and truly appreciated all advantages of the city of Vienna! I always carry if my guests get the right impression of the city :) Please, let me know if you or your friends will be in need of anything in Vienna. I'll be pleased helping you! Greetings, Ilya

Dear Anonymous Guest, unfortunately I can't call and thank you by name personally, while I don't know it. It's a great Honour getting such a feedback from you. Let me thank you for that. I'm very glad you assessed all our efforts making your stay nice and comfortable. You and your friends are more than welcome to visit us again and again! Just let me know :) Nice Regards, Ilya Sovtsov

Dear Chandra sekhar, My pleasure getting such a useful feedback from your side! I'm very glad you found the process easy and non-problematic. That was our main goal. In the nearest future our plan is to make the whole process of work completely automatic. All the team were happy having you as guests! Thanks for keeping the Apartment nice and tidy. Wish you a lovely evening and let me know if you need anything in Vienna again :) Nice Regards, Ilya

Dear Ms. Rosado, let me kindly thank you for the feedback and your personal opinion. It's fair and I respect it. Unfortunately exactly at the time of your arrival we were carrying out renovation works. The construction company was indeed slow in their work and delayed the whole process for about 2 weeks. As a result, instead of a few days, it took much longer and I can naturally understand your dissatisfaction in this regard. Once again I beg your pardon for the fact that the common areas inside the House was full of dust and covered with a special fabric. I'll personally check all the restrooms. So far haven't got bad reviews in this regard, while we're always particularly control these areas no matter if its mold on silicone seams, toilet/sink/bath condition or or overall smell. In any case I have already sent your concern to our cleaning company and will investigate the issue myself. Hope on your understanding! Best Regards, Ilya