Dear guest Donato,Thank you for taking the time to share your experience at our Austria Trend Parkhotel Schönbrunn. We are pleased to learn that you appreciated the vastness of the property, the comfort of the rooms, and the variety of services available such as the in-house bar, the adjacent restaurant/bar, and the breakfast room. We are also happy that you found the cleanliness of the property satisfactory and were able to enjoy a well-stocked buffet breakfast with fresh and varied food.We apologize for any inconvenience you experienced regarding the slowness of the reception and the proficiency in English of some receptionists. We will work on improving this aspect to ensure a more efficient and accurate service in the future. We appreciate your feedback regarding the hotel's convenience for accessing the metro and visiting Schonbrunn Palace.Your mention of nearby restaurants is valuable; we will take this into consideration to provide our guests with helpful recommendations during their stay. We regret the inconvenience related to lower-quality restaurants and will do our best to offer targeted advice to our guests.Thank you again for your feedback and for choosing to stay at our hotel. We hope to welcome you again in the future to provide you with an even more pleasant and comfortable experience.With kind regards,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

Dear guest Natale, thank you for your positive feedback! We are pleased that you enjoyed our hotel. It would be a pleasure to welcome you again in the future. Best regards,With kind regards,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

Dear Alessandro,Thank you for sharing your experience at our Austria Trend Parkhotel Schönbrunn. We are pleased to hear that your room was above average. However, if you have any suggestions on how we can further improve, please do not hesitate to share them with us. We appreciate your comments and will take them into consideration to make our guests' stay even more enjoyable.With kind regards,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

Gentilissimo Michele,Prima di tutto vorremmo ringraziarvi per il vostro soggiorno nel nostro Austria Trend Parkhotel Schönbrunn e per aver dedicato del tempo per condividere le vostre impressioni.Per noi è molto importante che vi siate sentiti a vostro agio nel nostro Hotel e che siamo stati in grado di offrirvi il punto di partenza ideale per il vostro soggiorno a Vienna.Le recensioni dei nostri ospiti sono il nostro stimolo a fare del nostro meglio per farvi sentire come a casa vostra.Quando pianificherà il suo prossimo viaggio in città, saremmo lieti di averla di nuovo fra i nostri ospiti. Distinti salutiBarbara Hahn, Guest Relations - per il team dell'Austria Trend Parkhotel Schönbrunn

Dear Francesco,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

Gentile Alessandra,Vorremo ringraziarla per aver scelto Austria Trend Parkhotel Schönbrunn per il suo soggiorno e per averci dato il suo feedback e le sue impressioni.Il suo giudizio è molto importante per noi perché serve a migliorarci.Sarà un vero piacere ospitarla durante il suo prossimo soggiorno a Vienna.Cordiali saluti,Barbara Hahn, Guest Relation & Austria Trend Parkhotel Schönbrunn Team

Gentile Federica Vorremo ringraziarla per aver scelto Austria Trend Parkhotel Schönbrunn per il suo soggiorno e per averci dato il suo feedback e le sue impressioni. Il suo giudizio è molto importante per noi perché serve a migliorarci. Sarà un vero piacere ospitarla durante il suo prossimo soggiorno a Vienna. Cordiali saluti, Barbara Hahn, Guest Relation & Austria Trend Parkhotel Schönbrunn Team

Dear Nicola, Thank you for taking the time to do your constructive review. We are very pleased to read that you enjoyed your stay with us so much. It is very important to us that our guests feel well looked after and can enjoy their stay. We are very sorry that you were not satisfied with the parking offer. Since the garage does not belong to the hotel and is offered as a public garage by an external operator, we unfortunately have no influence on the pricing. However, due to COVID19, there is currently the (limited time) possibility to book certain installments including a garage. All information about this can be found on the Homepage. Unfortunately, there are restrictions due to COVID19 and this includes filling the minibar, which is not compliant due to the specified hygiene measures We look forward to welcoming you again and wish you all the best until then. Kindest regards Barbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

Gentile Pietro, Vorremo ringraziarla per aver scelto Austria Trend Parkhotel Schönbrunn per il suo soggiorno e per averci dato il suo feedback e le sue impressioni. Il suo giudizio è molto importante per noi perché serve a migliorarci. Sarà un vero piacere ospitarla durante il suo prossimo soggiorno a Vienna. Cordiali saluti, Barbara Hahn, Guest Relation & Austria Trend Parkhotel Schönbrunn Team

Dear Silvio, first of all, we would like to thank you for staying in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. As we always try to deliver exceptional services to our guests and make every stay a memorable one, we are very glad to read, that you had a pleasant time in our hotel. If you are planning your next trip to your exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear Salvatore, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, thank you for choosing our Austria Trend Parkhotel Schönbrunn for your travels to Vienna and taking time for your absolute positive review! Commitment to service and guest satisfaction is our main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks for our passion to be your host. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, first of all we would like to thank you for staying in our hotel and sending us your valuable feedback. We are happy that you have been impressed from our elegant hotel, our spacious rooms and the nice view to Schönbrunn. Even if your experiences with us have not been as expected, it helps us further improve our product and services. We really have to apologize for the troubles you had. We took your valuable comments as an opportunity to discuss your feedback within our quality meeting in order to address the points of criticism. Only with your input, we get the chance to positive changes! Your review is highly appreciated! We wish you all the best and remain, Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear Guest, Thank you very much for taking the time to share with us the experiences you have made in our Austria Trend Parkhotel Schönbrunn. We are looking forward to your positive feedback and will of course communicate this to our entire team. We also thank you for the expressed criticisms and will address them at the next executive meeting. Your contribution will continue to motivate us in our efforts to ensure our guests the best possible stay with us. Your Feedback and Inputs are higly appreciated! We look forward to welcoming you again soon and wish you all the best in the meantime! Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn! Thank you for your absolute positive rating – we appreciate your feedback! It would be a great pleasure for us to welcome you as our guest again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, first of all, we would like to thank you for staying in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. As we always try to deliver exceptional services to our guests and make every stay a memorable one, we are very glad to read, that you had a pleasant time in our hotel. If you are planning your next trip to your exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear Constanza, we are pleased to welcome you in our Austria Trend Parkhotel Schönbrunn and for for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. Every single feedback is very important for us, because it helps us further to improve our product and services. We are thankful for your comments – we appreciate it! If you are planning your next trip to our exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn! Thank you for your positive rating – we appreciate your feedback! It would be a great pleasure for us to welcome you as our guest again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, first of all we would like to thank you for staying in our hotel and sending us your valuable feedback. We are happy that you have been impressed from our friendly and helpful staff. Even if your experiences with us have not been as expected, it helps us further improve our product and services. We really have to apologize for the troubles you had. We took your valuable comments as an opportunity to discuss these internally and make possible improvements. We wish you all the best and remain, Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn! Thank you for your absolute positive rating – we appreciate your feedback! It would be a great pleasure for us to welcome you as our guest again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Gentile ospite, Vorremo ringraziarla per aver scelto Austria Trend Parkhotel Schönbrunn per il suo soggiorno e per averci dato il suo feedback e le sue impressioni. Il suo giudizio è molto importante per noi perché serve a migliorarci. Sarà un vero piacere ospitarla durante il suo prossimo soggiorno a Vienna. Cordiali saluti, Barbara Hahn, Guest Relation & Austria Trend Parkhotel Schönbrunn Team

Gentile cliente Vorremo ringraziarla per aver scelto Austria Trend Parkhotel Schönbrunn per il suo soggiorno e per averci dato il suo feedback e le sue impressioni. Il suo giudizio è molto importante per noi perché serve a migliorarci. Sarà un vero piacere ospitarla durante il suo prossimo soggiorno a Vienna. Cordiali saluti, Barbara Hahn, Guest Relation & Austria Trend Parkhotel Schönbrunn Team

Gentile Rosaria Vorremo ringraziarla per aver scelto Austria Trend Parkhotel Schönbrunn per il suo soggiorno e per averci dato il suo feedback e le sue impressioni. Il suo giudizio è molto importante per noi perché serve a migliorarci. Sarà un vero piacere ospitarla durante il suo prossimo soggiorno a Vienna. Cordiali saluti, Barbara Hahn, Guest Relation & Austria Trend Parkhotel Schönbrunn Team

Gentile ospite Vorremo ringraziarla per aver scelto Austria Trend Parkhotel Schönbrunn per il suo soggiorno e per averci dato il suo feedback e le sue impressioni. Il suo giudizio è molto importante per noi perché serve a migliorarci. Sarà un vero piacere ospitarla durante il suo prossimo soggiorno a Vienna. Cordiali saluti, Barbara Hahn, Guest Relation & Austria Trend Parkhotel Schönbrunn Team

Dear guest, we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn! Thank you for your absolute positive rating – we appreciate your feedback! It would be a great pleasure for us to welcome you as our guest again. Kindest regards Barbara Hahn, Guest Relation & the team of Austria Trend Parkhotel Schönbrunn

Gentile ospite, Vorremo ringraziarla per aver scelto Austria Trend Parkhotel Schönbrunn per il suo soggiorno e per averci dato il suo feedback e le sue impressioni. Il suo giudizio è molto importante per noi perché serve a migliorarci. Sarà un vero piacere ospitarla durante il suo prossimo soggiorno a Vienna. Cordiali saluti, Austria Trend Parkhotel Schönbrunn

Dear guest, we were pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn! Thank you for your absolute positive rating – we appreciate your feedback! It would be a great pleasure for us to welcome you as our guest again. Your Austria Trend Parkhotel Schönbrunn Team

Caro ospite, la ringraziamo per essere stato nostro gradito ospite! Il suo feedback è molto importante per noi, al fine di migliorare i nostri servizi. Voi Austria Trend Parkhotel Schönbrunn Team

Dear guest we were pleased to welcome you in our Austria Trend Parkhotel Schönbrunn and for sharing your valuable feedback with us. It is very important for us, that our guests feel welcome and comfortable to enjoy their stay in Vienna. We were delighted, that our perfect location, our comfortable and clean rooms and our friendly and helpful staff were able to impress you and will forward your praise directly to our employees. If you are planning your next trip to our exciting city, we would be delighted to be your host again. Your Austria Trend Parkhotel Schönbrunn Team

Dear Guest, we are pleased to welcome you as our esteemed guest at the Austria Trend Parkhotel Schönbrunn and that you took the time to share your impressions with us. As we always strive to continually improve our offerings and services, we would like to ask politely if you could tell us the details of your stay. At the same time we would like to apologize for the inconveniences caused to you. Thank you very much for your help and we wish you a successful day! Kindest regards, Barbara Hahn, Guest Relation & the team of Austria Trend Parkhotel Schönbrunn

Dear guest, we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn! Thank you for your absolute positive rating – we appreciate your feedback! It would be a great pleasure for us to welcome you as our guest again. Kindest regards Barbara Hahn, Guest Relation & the team of Austria Trend Parkhotel Schönbrunn

Caro ospite, la ringraziamo per essere stato nostro gradito ospite! Il suo feedback è molto importante per noi, al fine di migliorare i nostri servizi. Voi Austria Trend Parkhotel Schönbrunn Team

Caro ospite, la ringraziamo per essere stato nostro gradito ospite! Il suo feedback è molto importante per noi, al fine di migliorare i nostri servizi. Voi Austria Trend Parkhotel Schönbrunn Team

Caro G. Franco Rigo di Alassio , la ringraziamo per essere stato nostro gradito ospite! Il suo feedback è molto importante per noi, al fine di migliorare i nostri servizi. Voi Austria Trend Parkhotel Schönbrunn Team

Dear guest, we were pleased to welcome you in our Austria Trend Parkhotel Schönbrunn and for for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. Every single feedback is very important for us, because it helps us further to improve our product and services. We are thankful for your comments – we appreciate it! If you are planning your next trip to our exciting city, we would be delighted to be your host again. Your Austria Trend Parkhotel Schönbrunn Team

Dear guest, we were pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn! Thank you for your positive rating – we appreciate your feedback! It would be a great pleasure for us to welcome you as our guest again. Your Austria Trend Parkhotel Schönbrunn Team

Dear Guest, we were pleased to welcome you as our esteemed guest at the Austria Trend Parkhotel Schönbrunn and that you took the time to share your impressions with us. As we always strive to continually improve our offerings and services, we would like to ask politely if you could tell us the details of your reservation so we can check this issue - thank you for your valuable feedback. At the same time we would like to apologize for the inconveniences caused to you. Thank you very much for your help and we wish you a successful day! Best regards, Your Austria Trend Parkhotel Schönbrunn Team

Caro ospite, la ringraziamo per essere stato nostro gradito ospite! Il suo feedback è molto importante per noi, al fine di migliorare i nostri servizi. Voi Austria Trend Parkhotel Schönbrunn Team

Sehr geehrte Julia Laura, Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu schreiben. Es tut mir aufrichtig leid zu hören, dass Ihr Aufenthalt bei uns nicht Ihren Erwartungen entsprochen hat. Wir bedauern sehr, dass Sie mit den Parkmöglichkeiten und dem Zustand des Zimmers unzufrieden waren. Hinsichtlich des Parkens außerhalb des nebenan gelegenen Parkhauses möchten wir darauf hinweisen, dass die Garage nicht zum Hotel gehört und von einem externen Betreiber betrieben wird. Leider haben wir keinen Einfluss auf die Preisgestaltung und die Parkplatzgröße. Wir bedauern sehr, dass Sie mit dem Parkangebot nicht zufrieden waren. Da die Garage nicht zum Hotel gehört und von einem externen Betreiber als öffentliche Garage angeboten wird, können wir auf die Preisgestaltung, die Parkplatzgröße und die Verfügbarkeit leider keinen Einfluss nehmen. Trotz beständiger Nachfragen unsererseits können wir derzeit leider keine Kooperation anbieten. Leider gilt seit März 2022 eine flächendeckende Kurzparkzone in ganz Wien für alle Autofahrer, welche nur in der Nacht und am Wochenende aufgehoben ist und somit kostenfreies Parken auf der Straße möglich ist (Achtung Kennzeichnung). Leider können wir hier an dieser Stelle nicht nachprüfen, wo und wann Sie den Strafzettel erhalten, nur dass Sie an einem Freitag angereist sind und die Kurzparkzone erst um 22 Uhr am Abend bis Montag in der Früh 9 Uhr aufgehoben ist - ausgenommen zusätzliche Verbotstafeln.Alternativ gibt es eine günstige Park&Ride Anlage am Stadtrand welche direkt mit der U-Bahn zu erreichen ist - gerne ist unserer Rezeption mit Informationen behilflich.Es freut uns zu hören, dass Sie das Frühstücksbuffet genossen haben und die öffentliche Anbindung sowie die Lage des Schlossparks zu schätzen wussten. Bezugnehmend auf Ihre Kritik zur Bettensituation: das von Ihnen gebuchte Classic-Zimmer verfügt automatisch über zwei Einzelbetten, unsere Superior-Kategorie über 2 Einzelbetten oder 1 Doppelbett und ab der Premiumkategorie offerieren alle Zimmer standardmäßig über Doppelbetten. Die Bettenkapazität wird bei jeder Zimmerkategorie mit der restlichen Zimmerausstattung beschrieben. Wir bedauern Ihr Missverständnis sehr.Es ist bedauerlich zu hören, dass Sie mit dem Zustand des Zimmers nicht zufrieden waren. Wir werden Ihr Feedback bezüglich der Betten, Möbel, Toilette, Badewanne, Heizung und Sauberkeit des Zimmers mit den entsprechenden Abteilungen weiterverfolgen und intensiv besprechen und unser Möglichstes tun werden, um unsere Angebote in Zukunft zu verbessern. Gleichzeitig möchten wir uns in aller Form bei Ihnen entschuldigen und hoffen, dass Sie unsere Entschuldigung annehmen möchten.Trotzdem würden wir uns sehr freuen, wenn wir Sie eines Tages wieder als unseren Gast begrüßen würden. Natürlich werden wir alles tun, um sicherzustellen, dass Sie Ihren Aufenthalt in vollen Zügen genießen können.Mit lieben Grüßen, Sebastian Siegfried General Manager Austria Trend Pa

Dear Angela, thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed your stay with us, from the friendly staff to the great shower and our convenient location near transport and the beautiful Schonbrunn palace. We are also glad that you appreciated our breakfast selection. Your kind words motivate us to continue providing excellent service. Kindest regardsSebastian Siegfried General Manager Austria Trend Parkhotel Schönbrunn

Lieber Heinz-Jürgen, vielen Dank für Ihr wertvolles Feedback. Es freut uns zu hören, dass Sie die Nähe zum Schlosspark und Schloss Schönbrunn genossen haben. Unser Hotel bietet in der Tat eine Vielzahl von Zimmertypen, um den individuellen Bedürfnissen unserer Gäste gerecht zu werden. Wir empfehlen, regelmäßig unsere günstigen Angebote zu prüfen. Die gute Anbindung mit der U4 ins Zentrum von Wien ist sicherlich ein weiterer Pluspunkt. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit lieben GrüßenSebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

Dear Carolina, The feedback from our guests is the motivation to always do our best and to ensure that you feel at home with us. Your opinion is very important to us, because we would like to improve in every respect in order to be able to offer our valued guests an even better feeling of well-being during their stay.We are very sorry that your stay was not fulfilling your satisfaction and we assure you that this does not correspond our usual high quality standard.Please be assured that we will follow up and discuss your feedback with the relevant departments and do our utmost to improve our offerings in the future. At the same time, we would like to formally apologize to you and hope that you will accept our apology.Nevertheless, we would be very happy if we would welcome you again as our guest one day. Of course we will do everything we can to ensure that you can enjoy your stay to the fullest.Kindest regards, Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

Dear guest Anwar,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara HahnGuest Relation - for the Austria Trend Parkhotel Schönbrunn Team

Liebe Sonja,wir freuen uns, dass wir Sie als Gast im Austria Trend Parkhotel Schönbrunn begrüßen durften und dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen.Vielen Dank für Ihre positive Bewertung - Ihr Feedback ist uns sehr wichtig!Es wäre uns ein Vergnügen, Sie bei Ihrem nächsten Wienaufenthalt wieder bei uns Willkommen heißen zu dürfen.Mit lieben GrüßenBarbara HahnGuest Relation - für das Team vom Austria Trend Parkhotel Schönbrunn

Lieber Martin,wir freuen uns, dass wir Sie als Gast im Austria Trend Parkhotel Schönbrunn begrüßen durften und dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen.Vielen Dank für Ihre positive Bewertung - Ihr Feedback ist uns sehr wichtig!Es wäre uns ein Vergnügen, Sie bei Ihrem nächsten Wienaufenthalt wieder bei uns Willkommen heißen zu dürfen.Mit lieben GrüßenBarbara Hahn, Guest Relation - für das Team vom Austria Trend Parkhotel Schönbrunn

Dear Marcus, thank you for sharing your positive feedback with us. We are delighted to hear that you had an imperial experience and found much to recommend. Your kind words truly motivate us to continue delivering exceptional service. We look forward to welcoming you back for another memorable stay. Kindest regardsSebastian Siegfried General Manager Austria Trend Parkhotel Schönbrunn

Dear guest Manabu, thank you very much for your kind words. We are delighted that you enjoyed your stay with us. Your appreciation means a lot to us. We look forward to welcoming you back in the future. Kindest regardsSebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn