Reception

Recensioni per Singerstrasse 21-25 Aparthotel 350m next to St Stephen´s Square

4 out of 5

Recensioni

9,6

Eccezionale

Valutazione di 10 - Eccellente. 543 su 712 recensioni" "
Valutazione di 8 - Buono. 153 su 712 recensioni" "
Valutazione di 6 - Soddisfacente. 10 su 712 recensioni" "
Valutazione di 4 - Scarso. 3 su 712 recensioni" "
Valutazione di 2 - Terribile. 3 su 712 recensioni" "

9,6/10

Pulizia

9,4/10

Personale e servizio

9,0/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Marco

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Posizione perfetta per raggiungere tutto il centro storico a piedi. Camere Deluxe spaziose e comode. Ottima la macchina Nespresso in camera. Colazione buona con varietà diverse ogni giorno di dolce e salato.
Soggiorno di 4 notti a dicembre 2023
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 8 gen 2024
Dear Marco, thank you very much for staying with us and for taking the time to write a review. We are so glad to learn that you enjoyed your stay with us and that you took advantage of our central location. Nice also to hear you enjoyed our breakfast offer. We would be very happy to welcome you again when you are back in Vienna. Kind regards from Team SINGERSTRASSE 21/25 !

8/10 Buono

Fortunato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Buona struttura. Posizione eccezionale. La stanza 306 nella quale abbiamo soggiornato avrebbe bisogno di una "sistemata" ( la grata del riscaldamento a pavimento era tutta rotta, le tende erano macchiate), comunque per la posizione ed il servizio offerto tornerei nuovamente.
Soggiorno di 3 notti a dicembre 2023
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 10 dic 2023
Dear Fortunato, First of all, thank you so much for staying with us and for your review which we are very happy about. It shows that you liked what we offer and that we managed to make your stay a comfortable one. Thats what counts the most for us. We do regret the issue with the curtains; they are about to be changed. Team SINGERSTRASSE is looking forward to welcoming you soon again. Kind regards from Vienna, Your Team Singerstrasse 21/25

10/10 Eccellente

Andrea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a ottobre 2023
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 1 nov 2023
Dear Andrea, many thanks for staying with us and also for the high score you gave us. We are always happy when our guests have enjoyed their stays and felt comfortable in their apartments and hotel rooms. We very much look forward to welcomig you again when you are back in town. Until then kind regards, Your Team Singerstrasse 21/25

10/10 Eccellente

Fabrizio

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad aprile 2023
Risposta di Guest Relations Singerstrasse 21/25, il giorno 13 apr 2023
Dear Fabrizio, thank you for staying with us and for giving us such a high score. We are glad to learn that you liked your accommodation and we look forward to seeing you again when you are back in Vienna. Kind regards, your Team Singerstrasse 21/25

10/10 Eccellente

Maddalena

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel comodissimo per la sua posizione strategica: all'interno del centro storico in una via bella, vivace e sicura. Da questo hotel è possibile raggiungere a piedi tutte le principali attrazioni della città e anche la stazione City Airport Train. Camere con arredo moderno molto spaziose, silenziose e pulite.
Soggiorno di 2 notti a febbraio 2023
Risposta di Guest Relations Singerstrasse 21/25, il giorno 10 feb 2023
Dear Maddalena, Thank you very much for staying with us and for the positive feedback. We are always happy to learn that our guests have enjoyed their stays and have taken advantage of the comfortability of our apartments in the very heart of the city. We would be happy to welcome you again in Vienna some day. Best regards, Your Team Singerstrasse 21/25

8/10 Buono

Angela

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Struttura accogliente e centralissima.
Soggiorno di 2 notti a dicembre 2022
Risposta di Guest Relations Singerstrasse 21/25, il giorno 29 dic 2022
Dear Angela, Thank you for chosing our facility as your accommodation in Vienna. We appreciate your rating and we are glad to learn that you enjoyed your time spent in our apartment-hotel. We look forward to welcoming you again during your next visit in Vienna Kind regards, Your Team Singerstrasse 21/25

8/10 Buono

Felice

Soggiorno di 2 notti a novembre 2022
Risposta di Guest Relations Singerstrasse 21/25, il giorno 26 feb 2023
Dear Felice, Thank you for staying with us and for rating your stay. We hope you had a pleasant time in Vienna and we are looking forward to welcoming you soon again. Kind regards, Your Team SINGERSTRASSE 21/25

10/10 Eccellente

Costanza

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Posizione ottima. Bella stanza.
Soggiorno di 4 notti a ottobre 2021
Risposta di Guest Relations Singerstrasse 21/25, il giorno 3 nov 2021
Dear Costanza, Many thanks for chosing our apartment-hotel as your accommodation for your recent trip to Vienna. We are happy about your positive feedback which shows that you enjoyed our offer. That´s the most important thing for us. We look forward to seeing you again in the future. Kind regards, Your Team SINGERSTRASSE 21/25

8/10 Buono

mauro

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2019
Risposta di Guest Relations Singerstrasse 21/25, il giorno 30 gen 2020
Dear Guest, Thank you for yourpositive feedback. It´s nice to hear that you enjoyed your stay and that we made you feel comfortable in our apartment-hotel. Looking forward to welcoming you again in the future, yours sincerely Team Singerstrasse 21/25

8/10 Buono

mauro

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
materasso un po' troppo usato, alcune amenities in bagno sarebbero ben accette
Soggiorno di 1 notte a luglio 2019
Risposta di Guest relations Team Singerstrasse 21/25, il giorno 2 ago 2019
Dear Guests, We thank you for sharing your review of your recent experience with Singerstrasse 21/25 apartments and our team. We are glad to hear your stay was a pleasant one! We offer complimentary toiletries, next time please do not hesitate to ask your staff. We hope that you will return for your next adventure in Vienna! Best regards, Guest relations Team Singerstrasse 21/25

8/10 Buono

Andrea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad aprile 2019
Risposta di Guest relations Team Singerstrasse 21/25, il giorno 1 mag 2019
Dear Andrea, Thank you for very much for staying with us and for the positive feedback. We are always happy when our guests have enjoyed their stay and have taken advantage of the comfortability of our apartments. We would be happy to welcome you again in Vienna. Best regards, Guest relations Team Singerstrasse 21/25

8/10 Buono

GIUSEPPE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottima posizione. Camera molto confortevole
Hotel situato in posizione ottima per visitare la città a piedi. La camera doppia e' decisamente confortevole: spaziosa, pulita, dotata di molti servizi. L' unico neo e' la mancanza di un bidè in bagno.
Risposta di General Manager, il giorno 14 gen 2017
Dear Giuseppe, Thank you for your recent stay at Singerstrasse 21/25. We appreciate your feedback and we hope we have the pleasure to welcome you again ! Best regards, Your team at Singerstrasse 21/25

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gli appartamenti sono ubicati in posizione eccellente a pochi min. dalla Cattedrale e dai servizi (market, tabacchi, metro etc...). La portineria e' molto gentile e disponibile. L'interno corrisponde esattamente alla descrizione fornita dai gestori, l'appartamento è accessoriato in modo utile ad usare la cucina, gli arredi sono ben curati e puliti. Il cambio lenzuola è effettuato ogni 3 gg come da condizioni dell'albergo. Il letto è comodo, i cuscini un po' meno. Da fumatore, ho apprezzato che l'hotel avesse una politica molto rigida sul tema, tuttavia una zona fumatori all'interno dell'hotel sarebbe gradita considerato che le temperature invernali talvolta sono proibitive.
Risposta di Singerstrasse 21/25, il giorno 26 lug 2016
Dear guest , Thank you for your feedback and your stay with us ! We are happy that you were satisfied with our services and it would be a pleasure to welcome you again. Best regards, Your team at Singerstrasse 21/25

8/10 Buono

Anele

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect place in the city center
Apartment and personal were good, the room was bit noisy. We could hear the noise of the street
Risposta di Singerstrasse, il giorno 24 mar 2016
Dear Anele, Thank you for your kind review regarding the apartments and our team. Next time we can accommodate you in one of our upper apartments, to avoid the noise from the street ! We would appreciate to keep you as our guest in future. Kind regards, Your team at Singerstrasse 21/25

10/10 Eccellente

Dorota, holmdel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Katsuichi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a maggio 2024

10/10 Eccellente

Gerardo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and place to stay!
Soggiorno di 5 notti ad aprile 2024
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 8 mag 2024
Dear Gerardo, Thank you so much for staying with us and for your feedback. It seems youve had a pleasant stay in our apartment-hotel and thats most important to us as your hosts. We are looking forward to seeing you soon again. Kind regards from Vienna, Your Team Singerstrasse 21/25

10/10 Eccellente

Mireille

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
L’appartement très propre et fonctionnel est très bien situé, tout proche du centre ville. Le buffet du petit déjeuner correspondait à notre attente . Le personnel de la réception ainsi qu’au petit déjeuner sont très aimables, à votre écoute et arrangeants. Un très bon séjour dans cet établissement que je recommande.
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 2 mag 2024
Dear Mireille, thank you so much for chosing SINGERSTRASSE 21/25 as your accommodation during your recent trip. We are happy to learn that you enjoyed our facility and our staff and we hope you had a great time in Vienna. When you are back in town we would very much like to host you again. Kind regards, Your Team Singerstrasse 21/25

10/10 Eccellente

Linda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 2 mag 2024
Dear Linda, Thank you for staying with us and for rating your stay this high. We hope you had a pleasant time in Vienna and we are looking forward to welcoming you soon again. Kind regards, Your Team SINGERSTRASSE 21/25

10/10 Eccellente

Eric, JACKSON

Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Alla, Alexandria

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 8 mag 2024
Dear Alla, Thank you so much for staying with us and for rating your stay. We hope you had a pleasant time in Vienna and we are looking forward to welcoming you soon again. Kind regards, Your Team SINGERSTRASSE 21/25

10/10 Eccellente

a

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location Location Location it doesn’t get much better than this. Walkable to everywhere you need to see. Room was spacious with large beds. Breakfast was really good and staff very friendly and willing to assist. Overall a great stay was only slightly disappointed by bits of uncared for walls and shower screen. But this didn’t detract from the great stay we had. Would definitely return.
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 23 apr 2024
Dear Guest, thank you so much for staying with us and for giving us ta very high score. We are very happy to learn that we managed to meet your requirements and that you enjoyed your time spent with us. We are looking forward to welcoming you again with us. Kind regards, Your Team Singerstrasse 21/25

6/10 Soddisfacente

Ali

Mi è piaciuto: Pulizia e personale e servizio
The staff were not the frinedliest, also there was construction inside the hotel for couple of days which started around 8 in the morning. It was very inconvenient when you want to sleep on your vacation. Other than that the roon we had was the bigest room we have ever had in Europe with a small kitchen even which was great. The overall hotel was great.
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 13 apr 2024
Dear Ali, at first, we thank you for choosing our facility for your trip to Vienna. From your review we can tell that you were only moderately satisfied, which we very much regret.After all, you kept your promise of writing a poor review, which we would like to comment on:As far as the noise disturbance is concerned, please note that it was not generated by craftsmen in our house but was coming from outside our building, from a construction site across the street. Kindly understand that we cannot be held responsible for noise coming from somewhere else. We always strive to make our guests stays as pleasant as possible and we do regret the disturbance in your case even if it wasnt our fault. In any case we hope this issue did not spoil your vacation too much and that you had some relaxing days in our city. Yours sincerely, Team SINGERSTRASSE 21/25

10/10 Eccellente

Andrew

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
This was one of the best stays I have had in a hotel. The room was just what we needed. I have to say (other than 1 amazing resort holiday in Croatia) that is the second best breakfast buffet I have ever enjoyed. All the extras they put out is so very kind and much appreciated. Hotels often just put out the basic straight from the supermarket packet cheap rubbish, but this hotel wants you to enjoy fresh crossaints, beautiful cake, chocolate eggs for easter, probiotic yogurts, bacon cooked properly and kept warm, 3 kinds of eggs, I could go on, it was absolutely fantastic. The one thing that loses marks, and this is such a shame to find a negative at all, but my room was cleaned/fresh bedding/towels just once in a 5 night stay (when I asked at the desk on the 3rd day why nobody had cleaned yet, that's the one time the room was then cleaned). Disappointing but all in all I am still absolutely happy and would definitely recommend to anyone staying in Vienna. Location PERFECT!!
Soggiorno di 5 notti a marzo 2024
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 9 apr 2024
Dear Andrew, Thank so so much for staying with us and for giving us the highest possible score along with such a wonderful review. We are very happy to learn that we managed to meet your requirements and that you enjoyed your time spent with us. As for the cleaning of your room, we would like to point out that you reserved an apartment which is cleaned only every 3-4 days and not daily. We are looking forward to welcoming you again with us. Kind regards, Your Team Singerstrasse 21/25

10/10 Eccellente

Patricia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Appart/Hotel très bien situé à 300m de la cathédrale et néanmoins très calme. Petit déjeuner correct, personnel accueillant. Vaut vraiment la peine.
Soggiorno di 3 notti a marzo 2024
Risposta di Guest Relations Singerstrasse 21/25, il giorno 2 apr 2024
Dear Patricia, Thank you very much for staying with us and for giving us such a high rating.Your review is greatly appreciated for it helps us a lot keep our services on a high level. We hope you had a pleasant time in Vienna and we look forward to welcoming you again some day. Yours sincerely, your Team Singerstrasse 21/25

10/10 Eccellente

Kjell Sjøli

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A great plate to stay for a few days in Vienna. A small apartment with all we needed, and it is practical to be able to make breakfast if you want, og buy it at the hotel.
Soggiorno di 5 notti a marzo 2024
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 1 apr 2024
Dear Kjell, Thank you so much for staying with us and for your positive feedback. It seems youve had a pleasant stay in our apartment-hotel and thats most important to us. We are looking forward to seeing you soon again. Kind regards from Vienna, Your Team Singerstrasse 21/25

10/10 Eccellente

Teresa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We liked everything about our stay. Convenient to sights, big room, comfortable bed, quiet room, friendly staff. Loved having the Nespresso machine in the room and a refrigerator. We would stay here again.
Soggiorno di 2 notti a marzo 2024
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 17 mar 2024
Dear Teresa, thank you for choosing our apartment-hotel as your accommodation in Vienna. And a special thank you for your marvellous review and your nice description of your stay. The whole team is very happy about it for we learn that we managed to make you feel comfortable in our house. Thats what counts the most for us. When you visit Vienna again, we would be glad to be able to welcome you again. Warm regrads, Your Team SINGERSTRASSE 21/25

10/10 Eccellente

Ahmad

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super helpful staff! Quite, clean and great location
Soggiorno di 2 notti a marzo 2024
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 17 mar 2024
Dear Ahmad, Thank you so much for staying with us and for your positive feedback. It seems youve had a pleasant stay in our apartment-hotel and thats most important to us. We are looking forward to seeing you soon again. Kind regards from Vienna, Your Team Singerstrasse 21/25

8/10 Buono

saminder

Good property to stay in but there are better options in this price range. The breakfast they offer is not that great.
Soggiorno di 3 notti a febbraio 2024
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 13 mar 2024
Dear Saminder, Thank you for staying with us and for taking the time to give us some feedback. We hope you had a pleasant time in Vienna and we are looking forward to welcoming you again. Kind regards, Your Team SINGERSTRASSE 21/25

10/10 Eccellente

Katrin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Zum wiederholten Male waren wir total begeistert von der wunderschönen, sauberen Unterkunft, dem super freundlichen und hilfsbereiten Personal, der ausgezeichneten Lage...und wir werden gerne wiederkommen.
Soggiorno di 5 notti a febbraio 2024
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 13 mar 2024
Liebe Katrin, vielen Dank dafür, dass Sie uns wieder besucht haben. Wir danken für Ihre positive Bewertung und freuen uns schon auf ein Wiedersehen. Bis dahin alles Gute und herzliche Grüße. Ihr Team SINGERSTRASSE 21/25

10/10 Eccellente

Karol

Soggiorno di 5 notti a febbraio 2024
Risposta di Guest Relations Singerstrasse 21/25, il giorno 25 feb 2024
Dear Karol, Thank you very much for staying with us and for giving us such a high rating. It is greatly appreciated for it helps us a lot keep our services on a high level. We hope you had a pleasant time in Vienna and we look forward to welcoming you again some day. Yours sincerely, your Team Singerstrasse 21/25

10/10 Eccellente

Marites, san diego

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A gem of a hotel. Great location with a lot of dining and shopping options all the way to Stephansplatz. 5 minutes walk to St. Stephen’s church-turn right when you exit the hotel lobby door. Shoutout to the housekeeping team for keeping the room clean, organized and providing a good supply of coffee and tea which were needed after a full day of activities. The lobby staff were wonderful in giving out needed information especially Marc who was very very welcoming. Definitely will stay here again!!!
Soggiorno di 3 notti a febbraio 2024
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 20 feb 2024
Dear Marites, Thank you so much for staying with us and for rating your recent stay at SINGERSTRASSE 21/25. We very much hope you had a pleasant time and spent some beatutiful days in Vienna. Of course we are going to forward your nice words to our colleague Marc.When you are returning some day, we would be happy to host you again. Kind regards, Your Team SINGERSTRASSE 21/25

10/10 Eccellente

Jolanda

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Immer wieder gerne
Nach fast fünfjähriger Pause sind wir endlich mal wieder nach Wien gefahren, vieles ist wie vor Corona, einiges hat sich verändert. Die Singerstrasse ist an sehr zentraler Lage, immer wieder eine tolle, geräumige Unterkunft. Einzig wurde an den ersten beiden Tagen das Zimmer nicht gemacht. Nach Meldung an Reception funktionierte es dann wie gewohnt. Frühstück kann täglich vor Ort dazu gebucht werden.
Soggiorno di 5 notti a febbraio 2024
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 16 feb 2024
Liebe Jolanda, vielen Dank dafür dass Sie unser Haus als Ihr Appartement-Hotel für Ihren Wien-Aufenthaltes gewählt haben. Schön, dass Sie uns nach längerer Pause wieder besuchten. Wir freuen uns sehr über Ihre positive Bewertung und Ihre netten Worte und würden gerne auch ein weiteres Mal Ihre Gastgeber sein, wenn Sie wieder einmal nach Wien reisen.. Hoffentlich bis bald! Herzliche Grüße, Ihr Team Singerstrasse 21/25

10/10 Eccellente

Zaid

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We stayed here (my wife, my 2 year old daughter and myself) last week (January 2024) and it was a wonderful stay. The location does not get any better, it’s very easy to walk to almost all major attraction in Vienna, and it’s surrounded by really good restaurants. The staff were very friendly. The room we booked (we booked the executive apartment) was very spacious, extremely clean, and very quiet. I really can’t say anything negative about this place. Absolutely recommended!
Soggiorno di 5 notti a gennaio 2024
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 6 feb 2024
Dear Zaid, Thank you so much for staying with us and for posting such a wonderful review. We are very happy to learn that you spent some lovely days in our apartment-hotel and that you and your family were satisfied with our offer. When you visit Vienna again it would be nice to see you again. Best regrads from the entire Team SINGERSTRASSE 21/25

10/10 Eccellente

Yvonne

Soggiorno di 2 notti a gennaio 2024
Risposta di Guest Relations Singerstrasse 21/25, il giorno 25 gen 2024
Dear Yvonne, thank you very much for having chosen SINGERSTRASSE 21/25 as your accommodation in Vienna. We are glad about the very high rating you gave us and we are very much looking forward to seeing you soon again. Best regards, Your Team Singerstrasse 21/25

10/10 Eccellente

Uchenna

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Singerstrasse 21/25, il giorno 22 gen 2024
Dear Uchenna, thank you very much for staying with us and for giving us such a high rating. We hope you had some pleasant days in Vienna and we are looking forward to welcoming you soon again at SINGERSTRASSE 21/25.best regards, your Team SINGERSTRASSE 21/25

8/10 Buono

Mechthild

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Absolut empfehlenswert!
Generell würde ich das Apartmenthaus immer wieder nehmen, die Zimmer sind großzügig geschnitten, sehr komfortabel eingerichtet und sehr sauber. Die Lage ist absolut perfekt, sowohl zum Stephansdom als auch zum Ring sind es nur wenige Gehminuten, sodass man eine sehr gute Anbindung zum öffentlichen Nahverkehr hat. Auch ist man uns sehr hilfsbereit begegnet und hat uns sogar bei unserem vielen Gepäck enorm geholfen. Gestört hat uns jedoch, dass nicht alle an der Rezeption der deutschen Sprache wirklich mächtig waren, da gab es einige Missverständnisse. Das müsste eine Grundvorraussetzung für den Einsatz an der Rezeption sein, denn so selten sind ja deutsche Gäste nicht. Da ich gehbehindert bin, waren die Stufen zum Frühstücksraum für mich ein Hindernis, da sollte eine Rampe selbstverständlich sein ( soll in der Planung sein)
Soggiorno di 5 notti a dicembre 2023
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 20 gen 2024
Liebe Mechthild, vielen lieben Dank dafür, dass Sie unser Appartement-Hotel für Ihren Wien-Aufenthalt gewählt haben. Wir freuen uns sehr über Ihre positive Bewertung, denn sie zeigt uns, dass Sie sich bei uns wohlgefühlt haben. Das ist das Wichtigste für uns als Ihre Gastgeber. Die sprachlichen Missverständnisse , die Sie erwähnen, bedauern wir sehr und hoffen, dass diese Ihren Aufenthalt bei uns nicht zu sehr getrübt haben. Was die Rampe über die beiden Stufen zu unserem Frühstücksraum anbelangt, so möchten wir Ihnen gerne mitteilen, dass die technischen Voraussetzungen zur Errichtung einer solchen ehestmöglich geprüft werden. Wir würden uns sehr freuen, wenn Sie uns wieder einmal besuchten und eine angenehme Zeit in unserem Haus verbringen. Herzliche Grüße aus Wien, Ihr Team Singerstrasse 21/25.

10/10 Eccellente

Dean

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 12 notti a dicembre 2023
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 8 gen 2024
Dear Dean, thank you for chosing our facility as your accommodation in Vienna. We very much appreciate your rating and look forward to welcoming you again during your next visit in our city. Kind regards, Your Team Singerstrasse 21/25

8/10 Buono

William

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Très bon emplacement central au cœur du meilleur quartier de Vienne pour le shopping et restaurants. Un peu bruyant la nuit et literie confortable sans plus. Bon petit déjeuner et personnel sympathique et de bon conseil.
Soggiorno di 5 notti a dicembre 2023
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 8 gen 2024
Dear William, Many thanks for staying at SINGERSTRASSE 21/25 and for giving us such a high score. Not only are we glad to hear your stay was a pleasant one but also that you enjoyed what we offer. We are looking forward to welcoming you again when you are back in Vienna. Yours sincerely, your Team Singerstrasse 21/25

10/10 Eccellente

Armand

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Emplacement idéal pour visiter Vienne à pied. Personnel accueillants et disponible 24h/24h. Transfert aéroport hotel au top.
Soggiorno di 5 notti a dicembre 2023
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 8 gen 2024
Dear Amand, thank you very much for your review of your recent stay at Singerstrasse 21/25 and for giving us such a high score.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We would be very happy to welcome you again in in the future. All the best and stay safe, Your Team at Singerstrasse 21/25!

10/10 Eccellente

Frank

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellently located, very friendly staff!
Soggiorno di 4 notti a dicembre 2023
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 8 gen 2024
Dear Frank, thank you for staying with us and also for your feedback. We are glad to hear your stay was a pleasant one and that we managed to meet your expectations. We hope to see you again in the future! Best regards, Your Team Singerstrasse 21/25

8/10 Buono

Katherine, Seattle

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location - convenient to shopping, tram, centrally located. I was most impressed with the helpful and kind staff throughout my stay!
Soggiorno di 6 notti a dicembre 2023
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 5 gen 2024
Dear Katherine, thank you for staying with us and for giving us such a good feedback We are glad to learn that you liked your accommodation along with our services and we look forward to seeing you again when you are back in Vienna. Kind regards, your Team Singerstrasse 21/25

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a dicembre 2023
Risposta di Guest Relations Singerstrasse 21/25, il giorno 31 dic 2023
Dear Guest, thank you for staying with us and also for your high rating. We hope to see you again for another stay at SINGERSTRASSE 21/25 in Vienna . Best regards, Your Team Singerstrasse 21/25

8/10 Buono

Casey

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a dicembre 2023
Risposta di Guest Relations Singerstrasse 21/25, il giorno 31 dic 2023
Dear Casey, many thanks for staying with us and also for your positive feedback. We are always happy when our guests have enjoyed their stays and felt comfortable in their apartments and hotel rooms. We very much look forward to welcomig you again when you are back in town. Kind regards, Your Team Singerstrasse 21/25

8/10 Buono

robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very, very hot
Very nice location. Because we were there Dec 23,24,25 the price jumped 3X, which isn’t the best. The rooms are heated to the surface temperature of the sun, and we asked the front desk how to cool the rooms, but the thermostat made no difference so we had to keep the windows open to prevent ourselves from melting. Nicely appointed mini-apartment
Soggiorno di 3 notti a dicembre 2023
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 29 dic 2023
Dear Robert, thank you very much for chosing SINGERSTRASSE 21/25 as your accommodation during your recent trip to Vienna. We are glad to learn that you enjoyed your stay in our facility and that you spent some lovely days in our house. We also hope you had a great time in Vienna. When it comes to the high temperatue in your apartment, we regret that adjusting the temperature on the thermostate did not help. Normmally , our guests may chose the preferred temperature directly according to their wishes.When you are back in town we would very much like to host you again. We hope to see you soon. Kind regards, Your Team Singerstrasse 21/25

10/10 Eccellente

HA YOUN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 29 dic 2023
Dear Ha Youn, thank you so much for having chosen SINGERSTRASSE 21/25 as your accommodation in Vienna. We are happy about the very high rating you gave us and we very much look forward to seeing you soon again. Best regards, Your Team Singerstrasse 21/25

10/10 Eccellente

pablo

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The best location, modern facility, friendly staff, and easy to go around town!!
Soggiorno di 4 notti a dicembre 2023
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 29 dic 2023
Dear Pablo, Thank you so much for staying with us and for your feedback. It seems youve had a pleasant stay in our apartment-hotel and thats most important to us. We are looking forward to seeing you soon again. Kind regards from Vienna, Your Team Singerstrasse 21/25

10/10 Eccellente

Hanna

Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 25 dic 2023
Dear Hanna, thank you very much for chosing SINGERSTRASSE 21/25 as your accommodation during your recent trip to Vienna. We are glad to learn that you enjoyed your stay in our facility and that you spent some lovely days in our house. We also hope you had a great time in Vienna. When you are back in town we would very much like to host you again. We hope to see you soon. Kind regards, Your Team Singerstrasse 21/25

10/10 Eccellente

mathias

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a dicembre 2023
Risposta di Guest Relations SINGERSTRASSE 21/25, il giorno 25 dic 2023
Dear Mathias, Thank you very much for staying with us and for giving us such a high rating. It is greatly appreciated for it helps us keep our services on a high level. We hope you had a pleasant time in Vienna and we look forward to welcoming you again some day. Yours sincerely, your Team Singerstrasse 21/25

10/10 Eccellente

Joanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hôtel bien situé pour visiter Vienne.
Soggiorno di 3 notti a dicembre 2023
Risposta di Guest Relations Singerstrasse 21/25, il giorno 19 dic 2023
Dear Joanne, we are glad about your review of your recent stay at Singerstrasse 21/25.Thank you so much. We are happy to hear that you enjoyed your time spent with us and thank you for the very high score. We always try to make our guests stays memorable by offering very good service and we would be happy to welcome you soon again. Kind regards, Your Team Singerstrasse 21/