Hotel vicino a Vihigaon Waterfall - Mumbai

“The room was spotless and rhe staff were polite”

“Wifi only works on 1st floor and lobby, rooms are dirty, towels have holes in them, they turn off all electricity when you leave the room, so when you come back it is so hot inside and the fridge is warm. This hotel is just a big scam. Rooms do not look the same as in the photos.”

“I have book Delux Room. Room is too big. Very clean & neat. Overall location is good. ”

“Na”

“Terrible ”

“Rooms in ok condition not great. Location for large training and weddings, it’s very noisy, chaotic. ”

“Its all about the Staff. Everyone from the person who opens the Gate, Opens the Door at Security, Front Desk, Cleaning Crews and all of the Staff in the Restaurant on the 9th Floor are a joy - Always Smiling, Always enquiring as to what I need. Unbelievable Customer Service to everyone - A great Testament to the Legacy of the Late Mr. Ratan Tata. Let me try with all the names - Hrithika, Sourabh, Mr. Shah at the front desk, Alia, Sammy, Neha, Sheetal, Anikhet, Gayathri, Pastry Chef gosh I forgot...

“Very friendly staff and great breakfast”

“Have to climb into the shower 2 feet to get in. Staff good. Restaurant so so. ”

“The stay was for 1 night. The olace is nice and the staff is friendly. The property needs to be renuated and also the removes need to have mosquito repelents as too muxh of mosquitoes in the room. Stay is fine. Just need these few improvements.”

“Yes”

“Very poor location with dirty surroundings. Hotel itself was clean with very cooperative staff.”

“Yes”

“Lavas hotel experience was phenomenal and really satisfying. Owner Vasanth was very king and gentle. Wish him all the more success. Great deal indeed Rudolf”