Hotel vicino a Shangrila Resort & Waterpark - Mumbai

“Terrible ”

“The room was spotless and rhe staff were polite”

“Very friendly staff and great breakfast”

“Its all about the Staff. Everyone from the person who opens the Gate, Opens the Door at Security, Front Desk, Cleaning Crews and all of the Staff in the Restaurant on the 9th Floor are a joy - Always Smiling, Always enquiring as to what I need. Unbelievable Customer Service to everyone - A great Testament to the Legacy of the Late Mr. Ratan Tata. Let me try with all the names - Hrithika, Sourabh, Mr. Shah at the front desk, Alia, Sammy, Neha, Sheetal, Anikhet, Gayathri, Pastry Chef gosh I forgot...

“Wifi only works on 1st floor and lobby, rooms are dirty, towels have holes in them, they turn off all electricity when you leave the room, so when you come back it is so hot inside and the fridge is warm. This hotel is just a big scam. Rooms do not look the same as in the photos.”

“Rooms in ok condition not great. Location for large training and weddings, it’s very noisy, chaotic. ”

“Yes”

“Lavas hotel experience was phenomenal and really satisfying. Owner Vasanth was very king and gentle. Wish him all the more success. Great deal indeed Rudolf”

“Personlen var väldigt trevliga och och hjälpsamma. Städning varje dag om man ville det. Rent och fint. Allting var perfekt helt enkelt. Perfekt service och bemötande.”

“Very good well maintained brand new hotel.We took terrace rooms, had plenty of open terrace space in front of rooms with sofas and dining tables. Small hotel just three floors and terrace but neat and tidy,peaceful. I stayed for 3 days with family.”

“old torn furniture, rooms smell corridors smell, there is very dim lighting in rooms. There is no guest help service for baggage.I am surprised that expedia is allowing such hotel to be advertised at such high rate. ”

“Highly recommended from check in to check out the staff were amazing. We felt welcomed and cared for. The food is fresh, great variety and delicious. ”