Hotel vicino a Villaggio museo Historic Sugartown - Malvern

“Staff were very helpful and let us check in early”

“This was without a doubt the worst hotel experience I've ever had. I recently stayed here over a holiday weekend, expecting the same great experience I had on a previous visit. Unfortunately, this stay was completely different, I was shocked and very disappointed Throughout my stay, my room was never cleaned. The sheets were never changed, and I had to go to the front desk just to get clean towels. When I asked why housekeeping hadn't serviced the room, I was told it was because of the holiday....

“Getting old but room was ok with comfortable bed”

“I stay here often and it is always very pleasant!”

“Property is exceptionally good 👍.”

“Come da descrizione, la vera chicca è la città di West Chester.”

“Our overall experience was positive. We believe that offering more than two complimentary bottles of water to guests staying beyond two days would further enhance their experience. While the unavailability of the pool was a minor disappointment, the tranquility of the environment and the prime location were highly appreciated.”

“Very nice staff, very clean room, excellent reception hall!”

“Everything about this hotel was clean and comfortable. I would stay there again. Staff was friendly and helpful. Water pressure was a little low; but I don’t blame the facility. Location was very convenient, lots nearby.”

“Outdated. Floors outside not vacuumed. Side door is propped open all the time so anyone can sneak in from there without a card key. Pillows are bricks. Spring beds with that plastic covering you find in a dorm room or prison bed. The fan that circulates the air from the living to bedroom did not work, so I had to sleep in hot heat. Sink's drain plug was half assed fixed with blue tape. Price for what you get sucks, but unfortunately it's the cheapest option around there.”

“Nice pool!”

“Che dire...tutto perfetto ! Ogni minimo dettaglio è curato, peccato essere stato solo una notte perché eravamo di passaggio, in quanto il rapporto qualità-prezzo è ottimo.”

“Good”

“The space was just what we needed to rest in the summertime while my kids went to camp at the Brandywine Battlefield. We did have an AC system that did not work until the next to last day and we were given another room. Other than that the pool was great, the breakfast was great, and the hotel was clean.”

“already stated”

“Threadbare and showing its age. Sofa bed had thin mattress and didn’t come with bedding. Staff was helpful though.”

“The Bookhouse is a wonderful concept! Prioritizing books, making them accessible everywhere, is delightful. There were adventurous and playful touches, including the secret hide-away on the first floor, behind a bookcase. Housing a hotel in a very old house is another terrific choice. The restoration process is clearly in progress; it's understandable that it's a long-term project. Drawbacks were largely fixable. Whatever scent is used in the house, apparent on the threshold, overwhelming...

“Can't say enough good things about this place. Everything was spotless, thoughtfully designed, and made for a comfortable stay. The location is perfect—safe, walkable, and surrounded by great dining and shopping options. The in-house seafood restaurant was a standout and easily one of the highlights of our visit. Parking was convenient and close by, and we loved that the hotel is dog-friendly, making it even more welcoming. We loved every single one of the staff. Everyone was kind and warm...

“I’m staying there again”