Hotel a Waco

“The room bathroom vanity was clocked & rhe waffle machine was out of order”

“Everything was great”

“Great breakfast”

“Very Nice Place”

“Super nice and friendly staff.”

“Hotel smelled bad. Bed sheets were stained. Marijuana use by customers in the parking lot. Unsafe environment. We left after being there 15 minutes.”

“Had bugs all over the floors and walls dirty rooms ”

“I rented here over a month ago and still have not had my $100 deposit returned to me… I keep calling and they keep giving me the run around…”

“Location”

“Fantastic, as always!”

“Very nice and clean property over all. Staff attentive and helpful to some concerns that I had. Breakfast had decent choices in food variety. Parking was tight a couple of evenings but we did get a spot. Just wished price per night was lower especially since I have IHG membership and retired!”

“Was able to check into our room ahead of time which made a lot of difference to us and was much appreciated so we could rest from traveling”

“The rooms were not very clean. There was a towel hanging behind the door when we arrived in our room , which we assume had been used as it was damp to the touch. There was a musty smell in the room. The breakfast was severely lacking. The front desk staff was helpful when we requested additional things. The room had conditioner and lotion, but no shampoo.”

“Room was clean and provided basic amenities. Complimentary breakfast available in lobby. Hotel conveniently located near major highway.”

“Arrived at 11:30 pm after a long drive. Was checked in by the nice lady at the desk, and we went to our room. We heard another customer complaining about bed bugs so we went to investigate our room. No bugs but we found yellow stains and hair on the sheets, filthy walls and stained pillows and comforters. The room smelled like smoke and my son has asthma so there was no way we were staying. We returned to the desk and waited but the lady was helping the bedbug room and no one was at the desk....