Hilton Grand Vacations Club Ocean Tower Waikoloa Village ha una piscina?

Sì, la struttura dispone di 3 piscine all'aperto.

Gli animali sono accettati presso Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

No, nella struttura sono ammessi solamente animali di servizio.

Quanto costa il parcheggio presso Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

Il parcheggio non assistito è disponibile al costo di 48 USD al giorno. Il servizio di parcheggio con ritiro e riconsegna dell'auto è disponibile al costo di 55 USD al giorno.

A che ora si deve eseguire il check-in presso Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

Orario del check-in: 16:00-a qualsiasi ora.

Dove si trova Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

Con una buona posizione in riva all'oceano, questo resort con spa si trova a 10 minuti a piedi da luoghi d'interesse come Waikoloa Beach Golf Course e Waikoloa Kings' Course. Anaehoomalu Beach e Kings Shops si trovano ugualmente a meno di 15 minuti di distanza.

Hilton Grand Vacations Club Ocean Tower Waikoloa Village - Nuove Recensioni, Prezzi e Offerte per il 2026

4/10 Scarso

Mary

Viaggio con famiglia e bambini piccoli

5 gen 2026

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura

The a/c would not stop blowing! We finally opened the door so the sensor would go off! And it turned off the a/c. Check in was 2 hours late, they allowed 1 hour late check out. Bedding smelled like body odor. Poor service, not worth the money that was paid. And this is a Hilton! So sad!

Soggiorno di 2 notti a gennaio 2026

4/10 Scarso

Tracy Nicole, Long Beach

5 gen 2026

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Sraff was not helpful. Room was old and smelled musty. Bed was horribly uneven. Carpet was filthy. I called the front desk because a lightbulb was burned out and i was put on hold for10 minutes. Twice. When i finally got through, they said someone would be up. No one came up the entire time. I was there. I stayed at this same hotel 9 years ago. I will not go back again. Suoer disappointed.

Soggiorno di 6 notti a dicembre 2025

10/10 Eccellente

David

4 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Staff was great!!!

Soggiorno di 1 notte a gennaio 2026

2/10 Terribile

shentao

Viaggio con famiglia e bambini piccoli

2 gen 2026

Non mi è piaciuto: Pulizia

During our four-day stay, no one ever cleaned our room. We called the front desk, but no one was ever sent to help.

Soggiorno di 4 notti a dicembre 2025

2/10 Terribile

Tom

2 gen 2026

Very Very slow.

Soggiorno di 1 notte a dicembre 2025

2/10 Terribile

Larry, Palatine

Viaggio con la famiglia

2 gen 2026

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

The view from the balcony was incredible. We had an oceanfront room reserved. Breakfast was limited to a small breakfast burrito, cheese biscuit, etc. It was not a full breakfast. The type of breakfast purchased from a Starbucks. Room was relatively clean, but carpet was worn and outdated. Plumbing was not good. Water backed up. We, customers, should be allowed to use a room where bathroom water backs up. We are paying a lot of money to rent from this property. I am also own a Hilton timeshare and sad to see the condition of this room. My son and his wife rented a suite and it was extremely nice with updated equipment. I have videos of the water backing up. The front office quickly addressed the problem. We should not be subject to these subpar conditions when reserving from a Hilton property. Disappointed Hilton time share owner and exclusive preferred Hilton hotel user. BTW - I did not use my timeshare points on this trip; however, made 2 separate reservations.

Soggiorno di 6 notti a dicembre 2025

6/10 Soddisfacente

Katrina nicole

2 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The resort was overbooked and so they could not place me in my reserved room. They had to put me in a different location. Although this was a major inconvenience the staff were very apologetic so much so they personally escorted me to my room in a golf cart. I'm on vacation and try not to cry over spilled milk, but you don't want these types of experiences to ruin your vacation.

Soggiorno di 1 notte a dicembre 2025

2/10 Terribile

Hirokazu

1 gen 2026

Mi è piaciuto: Pulizia e personale e servizio

Non mi è piaciuto: Condizioni e dotazioni della struttura

バルコニーからの眺めは最高ですが、それ以外は全て残念でした。もう2度と行かないと思います。

Soggiorno di 5 notti a dicembre 2025

6/10 Soddisfacente

Justin

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

1 gen 2026

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

The staff was very unhelpful (besides the maintenance staff). Concierge just wanted to sell luau tickets instead of actually helping. I ended up booking all of the activities on my own. Golf and dolphin quest were fantastic, just book it yourself to save the hassle of using the “concierge.” Front desk and guest service agents knew nothing about the property and amenities other than that it was 62 acres, which became problematic when the tram was out multiple times and you have to walk all the way across the resort and back which takes 45 minutes (ocean tower to Kona pool) to get a snack. Room service is only 5pm-9pm and it’s only over priced Italian food (spaghetti and meatballs $45, small pepperoni pizza $38). The lack of dining options for breakfast, lunch, dinner, late night, was a major issue. It was such a shame because the property itself is beautiful but the lackluster service and lack of dining options guaranteed I will not return. Stay somewhere else with more/better dining, and a beach.

Soggiorno di 4 notti a dicembre 2025

8/10 Buono

Veronica

Viaggio di coppia

31 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The staff was great and the rooms too, the tram broke a lot and you would have to walk property to property but it was really beautiful!

Soggiorno di 2 notti a dicembre 2025

10/10 Eccellente

KEMAI

31 dic 2025

Beautiful resort, 2 bathrooms, great room

Soggiorno di 2 notti a dicembre 2025

2/10 Terribile

Michael, Washington

30 dic 2025

Mi è piaciuto: Pulizia

Non mi è piaciuto: Personale e servizio

Unfortunately, during the first part of my stay, I noticed that the Hilton posted a pending charge to my card for the amount that I had already paid Expedia for (I had prepaid a large portion of my stay to Expedia). Concerned that I was being double-charged, I went to the Front Desk and showed the clerk the Expedia receipt and the response was that it was a problem between me and Expedia. I demanded to know if Expedia had made any advance payment to Hilton as my receipt suggested. I got no answer and she called the manager. A few hours later, she informed me that the manager said the pending charge for the amount of what I had already paid Expedia for was taken off. I checked my credit card transactions and the amount that I had prepaid Expedia was taken off. Inexplicably, two days later, the amount that I paid Expedia was once again posted on my credit card transactions. At that point, I decided not to worry about it until after my vacation. About 4 days after I checked out of the Hilton, the charge for the prepaid amount that I had paid Expedia was removed from my credit card and the final amount charged by the Hilton reflected what I owed it. I’ve been a long time user of Expedia and this is the first time that this strange billing has ever happened. I’m disappointed with both Expedia and Hilton. I assume Expedia refers many customers to the Hilton chain. Please communicate with each other about billing practices and inform customers about what to expect.

Soggiorno di 4 notti a dicembre 2025

6/10 Soddisfacente

Heather, Corunna

Viaggio con la famiglia

30 dic 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Non mi è piaciuto: Servizi

The room was great - beautiful view and cleaned daily. The monorail broke down a few times and was very slow. Restaurants were few and closed early. Only 1 breakfast place and the buffet was way over priced for options/quality. The coffee shops were always lined up as there was only 2 for the whole resort. For a resort - they lacked enough water rentals amenities and activities.

Soggiorno di 4 notti a dicembre 2025

4/10 Scarso

Vasavi

Viaggio con famiglia e bambini piccoli

29 dic 2025

Non mi è piaciuto: Servizi

We had a terrible experience at the Hilton. The hotel reception didn't provide clear directions to our room, so we ended up roaming the building with 2 young kids and luggage 🙄. The tram schedule was awful - only every 30-40 minutes, and with repairs, there was no reliable schedule. Hilton, you can do better!

Soggiorno di 3 notti a dicembre 2025

10/10 Eccellente

Michelle

29 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Good

Soggiorno di 5 notti a dicembre 2025

10/10 Eccellente

gina

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli

29 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Breakfast was at a little cafe next to the Ocean Tower check in (not buffet). There were 4 food options we could choose from - it was ok for the adults, but the kids weren't particularly excited about it. Room was as advertised. 2 double beds (not queen beds). Balcony was nice, overlooking the bridge to one of the pools. The water slide at Ocean Tower was small but the kids still had fun. The Ocean Tower is the furthest away from the guest parking. Expect a 15-20 min walk. There is a tram that runs from the Makai (park close to the tennis court) that will take you to the Ocean Tower. However, it is slower to take the tram than it is to walk! You'll definitely get your steps in at this resort.

Soggiorno di 3 notti a dicembre 2025

10/10 Eccellente

Mihey

28 dic 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Great location. Excellent views. One issue, Air conditioner was too cold and I couldn’t raise the temperature in the room so I kept the balcony door cracked open

Soggiorno di 3 notti a dicembre 2025

4/10 Scarso

IMRAN AYAZUDDIN

Viaggio con la famiglia

27 dic 2025

Mi è piaciuto: Pulizia e servizi

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura

We got the partial ocean view which was ok. The hotel room was very old and carpet was not clean and drapes had dirt and looked bad. The breakfast option at the Waikoloa Coffee was a waste since there are not a lot of options to choose from and the items got over. I couldn't use the coupons for all the 5 days.

Soggiorno di 5 notti a dicembre 2025

8/10 Buono

Diganta, Bothell

26 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

room was good, except the bathroom is small and shower did not function properly. Stuff was good but amenities inside the room like tv has limited channels.

Soggiorno di 5 notti a dicembre 2025

4/10 Scarso

Julienne

Viaggio di coppia

26 dic 2025

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura

I love the Ocean tower at Waikoloa. The thing that we were upset about is that we payed $35 for what turned out to be a breakfast with very limited choices and a very long line. The price of the items we received was $10 less than if we had paid directly, and wasn't what we even wanted. We had called Expedia to try to get a refund immediately after we purchased it because it then showed us the breakfast choices and they weren't good for us, and the guy at Expedia said that we hadn't paid for the breakfast yet and if we didn't get the breakfast we wouldn't be charged that $35. That turned out to be a lie. Very disappointing, especially the lie.

Soggiorno di 1 notte a dicembre 2025

4/10 Scarso

Sharon

26 dic 2025

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Took a very long time to check in, Steph was not clear on procedure, room has a lot of wear and tear, was not particularly clean.

Soggiorno di 1 notte a dicembre 2025

10/10 Eccellente

Franceen

Viaggio di gruppo

24 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

The view was great, enjoyed seeing the ocean and all of the wildlife around the resort. The balcony was kinda small, but two of us could sit and enjoy. The distances between the various places was extreme. We had to take the tram, which meant a lot of waiting, but at least they had a tram. The distance to drag your luggage was difficult, to say the least. The staff were all friendly, the lagoon was fun and the food was good. The feeling was over the top as far as how grand it looked. The guests all seemed happy and enjoying.

Soggiorno di 1 notte a dicembre 2025

10/10 Eccellente

Raymond Zarate

Viaggio di coppia, Viaggio con la famiglia

23 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The room was immaculate as was the service provided. Please don't forget to let the front desk know about the included breakfast you may have purchased with Expedia. They happily refunded me when I forgot to ask which was nice. The views provided by the hotel were incredible. Would've happily stayed in the vacation village my entire stay!!!! Side note..... night Security (tall female short hair with glasses) was so incredibly rude. She kicked out my family and myself out of the pool area because we didn't have our wristbands. (we weren't wearing them because we were staying for 5 days and didn't want to be uncomfortable ) The security woman was so unforgiving and brutal with us. Her demeanor alone made us all second think a return stay. However, it's our annual trip destination and we have had many great experiences in Waikoloa. I only wish someone would remind that woman to treat people with kindness and understanding because we select Waikoloa to relax, have fun and enjoy our stay and not to be at the mercy of unfriendly, annoyed disgruntled staff,

Soggiorno di 3 notti a dicembre 2025

6/10 Soddisfacente

Michael

Viaggio con la famiglia

22 dic 2025

Room was out dated. We were never told about housekeeping should be “booked” 24 hours in advance if you want your room cleaned. Also the price for parking is insane.

Soggiorno di 5 notti a dicembre 2025

6/10 Soddisfacente

Shouvik Kumar

Viaggio con famiglia e bambini piccoli

21 dic 2025

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura

Room was old, at best it's ok. Commute from ocean tower to main lobby is painful, either you walk or use the train / tram, that takes forever. Carrying the luggage from main lobby to room, odds painful. Included breakfast is for a small coffee shop, limited to only few items. Not much of food option inside the resort. Won't recommend this option.

Soggiorno di 5 notti a dicembre 2025

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