Italian cuisine

Recensioni per Hamilton Hotel Washington DC

4 out of 5
Hamilton Hotel Washington DC
1001 14th St NW, Washington, DC

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 845 su 1496 recensioni" "
Valutazione di 8 - Buono. 358 su 1496 recensioni" "
Valutazione di 6 - Soddisfacente. 170 su 1496 recensioni" "
Valutazione di 4 - Scarso. 73 su 1496 recensioni" "
Valutazione di 2 - Terribile. 50 su 1496 recensioni" "

8,8/10

Pulizia

8,8/10

Personale e servizio

8,2/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

8/10 Buono

Mauro

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Struttura comoda a metro e bus, stanza con letti ottimi e spaziosa. Bagno da migliorare: scarico che perde e vasca con telo.
Soggiorno di 2 notti ad agosto 2023
Risposta di Mahmoud Cherkaoui, il giorno 14 ago 2023
Thank you so much for your feedback .We thank you for staying with us and glad to know you enjoyed your experience .Regards

6/10 Soddisfacente

Sara

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Soggiorno di 2 notti ad agosto 2023
Risposta di Mahmoud Cherkaoui, il giorno 13 ago 2023
Thank you for staying At Hamilton Hotel DC .Hopefully you enjoyed your experience and looking forward to welcoming you here again

10/10 Eccellente

susanna

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Camera pulita grande e confortevole. Posizione ottima. Personale efficiente
Soggiorno di 4 notti ad agosto 2023
Risposta di Mahmoud , il giorno 13 ago 2023
Thank you so much for choosing Hamilton Hotel DC .We are so glad to know that you enjoyed the experience with us .Regards

8/10 Buono

Paola

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Buon hotel nel pieno centro di Washington, a poca distanza da Casa Bianca. La stanza era comoda ed anche il bagno. Direttamente dalla hall si può accedere al ristorante Via Sophia, per cui può essere molto comodo. Comunque in zona ci sono molti ristoranti e quando si arriva viene consegnata una lunga lista di locali dove si può pranzare o cenare
Soggiorno di 2 notti ad agosto 2023
Risposta di Mahmoud Cherkaoui, il giorno 6 ago 2023
Thank you for your feedback .We are glad you enjoyed your stay with us at Hamilton Hotel Dc

4/10 Scarso

Andrea

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Camera dell'hotel datata, molto piccola con livello di pulizia scarso.
Risposta di Mahmoud , il giorno 9 nov 2022
ci scusiamo che la camera non abbia soddisfatto le vostre aspettative.la tua opinione è importante e faremo del nostro meglio per migliorare i nostri servizi.Grazie per stare con noi

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Mark

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice hotel.
Soggiorno di 3 notti ad aprile 2024
Risposta di Sarah , il giorno 2 mag 2024
Hello Mark,Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Eccellente

Elizabeth

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
.
Soggiorno di 3 notti a marzo 2024
Risposta di Sarah , il giorno 2 mag 2024
Hello Elizabeth,Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Eccellente

Eloisa, ann arbor

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, nice hotel
Soggiorno di 3 notti ad aprile 2024
Risposta di Destiny, il giorno 1 mag 2024
Hello Eloisa, Thank you for your feedback. We are delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

6/10 Soddisfacente

Alice

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The first night we didn't get much sleep because the bathroom which was located on the head of our bed and the toilet bowl flapper valve went off every 2 1/2 minutes all night long. Sorry, to say we didn't get any sleep.
Soggiorno di 2 notti ad aprile 2024
Risposta di Sarah, il giorno 29 apr 2024
Hello Alice, Thank you for your feedback. I am very sorry to hear about your experience. The hotel does provide around the clock engineering/maintenance service available to address any and all sorts of situations on demand when informed. I sincerely apologize that your sleep was interrupted. I hope that you will consider staying with us on your future visit to Washington, DC. All the Best!

8/10 Buono

Maribel

Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti ad aprile 2024
Risposta di Sarah, il giorno 29 apr 2024
Hello Maribel,Thank you for your feedback. We are just so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Eccellente

Ailema

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The clean service should improve
Soggiorno di 2 notti ad aprile 2024
Risposta di Sarah, il giorno 29 apr 2024
Hello Ailema, Thank you for your feedback. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity host your future visit to Washington, DC. All the best!

10/10 Eccellente

ANITA, Storrs

Mi è piaciuto: Pulizia
Soggiorno di 2 notti ad aprile 2024
Risposta di Sarah, il giorno 29 apr 2024
Hello Anita,Thank you for your feedback. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity host your future visit to Washington, DC. All the best!

8/10 Buono

Louie Jean

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Close to everything
Soggiorno di 1 notte ad aprile 2024
Risposta di Kevin, il giorno 27 apr 2024
Hello Louie Jean, Thank you for your rating. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

6/10 Soddisfacente

Kim

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
The room was warm & the A/C couldn’t be set lower than 68.
Soggiorno di 4 notti ad aprile 2024
Risposta di Kevin, il giorno 27 apr 2024
Hello Kim, Thank you for your feedback. We are so very sorry that your stay fell below your expectations. We'd like to get a better understanding of what impacted your stay to help us improve our service and the same time see how we can make things right for you. Please contact the hotel directly to speak with a manager at your earliest. Please call 202-682-0111 and select option 1.

6/10 Soddisfacente

Sara

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Personale e servizio
Terrible sleeping arrangements…awful Mattress and pillow. Plumbing needs an upgrade, as we had frequent leaks and clogged toilet. Restaurant was amazing! Food quality was out of this world. Great and polite greater whenever we walked into the hotel. Great location. Near everything.
Soggiorno di 4 notti ad aprile 2024
Risposta di Kevin, il giorno 27 apr 2024
Hello Sara, Thank you for your feedback. We are so very sorry that your stay fell below your expectations. We'd like to get a better understanding of what impacted your stay to help us improve our service and the same time see how we can make things right for you. Please contact the hotel directly to speak with a manager at your earliest. Please call 202-682-0111 and select option 1.

10/10 Eccellente

Samantha

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Champagne upon check in was the perfect way to begin our short birthday weekend!
Soggiorno di 1 notte a febbraio 2024
Risposta di Kevin, il giorno 27 apr 2024
Hello Samantha, Thank you for your 5/5 rating. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

8/10 Buono

Rebecca

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We were disappointed that there was no valet parking. It was difficult to find parking.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sarah, il giorno 25 apr 2024
Hello Rebecca,Thank you for your feedback. We are delighted to know that you enjoyed your stay. However, it seems that there must have been a misunderstanding or miscommunication about the valet parking. The hotel has 24-hour valet parking service available. Our Valet team is always readily available at the front entrance of the hotel to park your vehicle upon arrival. I sincerely apologize for the inconvenience caused. I thank you for choosing to stay with us and we hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Eccellente

Elena

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel in a perfect spot. Easy to walk to everything
Soggiorno di 2 notti ad aprile 2024
Risposta di Sarah , il giorno 24 apr 2024
Hello Elena, Thank you for your 5/5 rating. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Eccellente

Lisa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel was so nice and located in a great location near to subway, bus routes, and just to walk to all the sites. The staff were all amazing especially Tony at the concierge desk. Also loved the restaurant and bar at the hotel as well!
Soggiorno di 4 notti ad aprile 2024
Risposta di Sarah, il giorno 23 apr 2024
Hello Lisa,Thank you very much for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Eccellente

Martin

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice location, clean and quiet place
Soggiorno di 1 notte ad aprile 2024
Risposta di Jerry, il giorno 22 apr 2024
Thank you for your 5 star review Martin. I am glad you enjoyed you experience and found our hotel to be clean quiet and in a nice location. We pride ourselves on providing the best possible service and I am glad we exceeded your expectations. Please make sure to visit us again when you return to Washington and thank you for choosing the Hamilton Hotel. Best Regards

8/10 Buono

Bettylou

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Sarah, il giorno 23 apr 2024
Hello Bettylou,Thank you very much for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

8/10 Buono

Gregory

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I like convenience of downtown. I wish had store where you could buy snacks and water.
Soggiorno di 3 notti ad aprile 2024
Risposta di Kevin, il giorno 26 apr 2024
Hello Gregory, thank you very much for your feedback. We are so delighted to hear that you enjoyed your stay with us and that you found the location convenient. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Eccellente

Sarah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice room and convenient location
Soggiorno di 3 notti a marzo 2024
Risposta di Sarah, il giorno 21 apr 2024
Hello Sarah,Thank you so very much for your 5/5 rating as well as your feedback. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

6/10 Soddisfacente

Ji Sook, Chestnut Hill

Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The location is convenient. But the hotel itself is not good.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sarah, il giorno 21 apr 2024
Hello Ji Sook,Thank you for your feedback. We are so very sorry that your stay fell below your expectations. We'd like to get a better understanding of what impacted your stay to help us improve our service and the same time see how we can make things right for you. Please contact the hotel directly to speak with a manager at your earliest. Please call 202-682-0111 and select option 1.

8/10 Buono

antoinette

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was nice and clean. It was convenient to tourist attractions and transportation. I would stay there again.
Soggiorno di 5 notti ad aprile 2024
Risposta di Sarah, il giorno 21 apr 2024
Hello Antoinette,Thank you so much for your feedback. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

8/10 Buono

Amy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was a great hotel for sightseeing! Stayed with my two sons and we loved it! Not a ton of family friendly amenities but if you want walkable… you got it!
Soggiorno di 5 notti ad aprile 2024
Risposta di Sarah, il giorno 19 apr 2024
Hello Amy,Thank you for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Eccellente

CHRIS

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really enjoyed our stay at the Hamilton, close proximity for sightseeing in Washington DC.
Soggiorno di 5 notti ad aprile 2024
Risposta di Sarah, il giorno 19 apr 2024
Hello Chris,Thank you for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Eccellente

Jonathan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great service and location.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sarah, il giorno 19 apr 2024
Hello Jonathan,Thank you for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

6/10 Soddisfacente

Arleen Roberta

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
I was the 2nd or 3rd person in line to register. The girl said the computer system wasn't working. When it was ok she took all the info and said she will call when a room is ready. Slowly the lobby filled up. After 2 hours I was the only one left. I went to the counter and she said she was just going to call me! I had asked for a lower floor if possible. She said sshe has Room 1112. I said I will take anything at that point. Not happy being left after everyone after me was taken care of. The room looked nice as I entered but then I saw a filthy stained carpet. Sink needed scrubbing. Just not really clean like I expected. They also do not have a shuttle to and from the airport. Room service, concierge and other staff were very nice and helpful. The restaurant had limited choices but the food was good. To use the safe in the room you would need to be on hands and knees with a flashlight to read the directions. To use the mini bar I had to move the couch so the door would open wide enough. I would not stay there again.
Soggiorno di 3 notti ad aprile 2024
Risposta di Sarah, il giorno 19 apr 2024
Hello Arleen, I am so very sorry that your stay feel below expectations. Upon looking into your concern about the check in process, I was able to confirm that you were placed in our queue upon arrival (standard procedure) which places you in line according to the room type that you've reserved. As soon as your room type becomes available the agent will then be able to check you in. The time will vary when guest is checked in based on the room type availability at the time. On the day that you checked in the hotel was fully committed and there was not an option to change room types reserved. Therefore, was not an option to give "anything at that point" given the dynamics of our occupancy dilemma. A clean room is our promise to every guest and we most certainly want to be notified immediately in the case where our guest feel that this standard is not met so that we can take care of our guest. Unfortunately, you will not find a hotel in Washington, DC that offers shuttle service. On another note, we are glad to know that you found the staff to be very nice and helpful and the restaurant food good. We sincerely thank you for your feedback and for choosing to stay with us. All the best!

10/10 Eccellente

JoAnn, Houston

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The metro is a block away and everything else is in walking distance. My second stay here. Nice bar and bartender!
Soggiorno di 3 notti ad aprile 2024
Risposta di JoAnn, il giorno 19 apr 2024
Hello JoAnn,Thank you for your feedback. We are so delighted to hear that you enjoyed your second stay with us. We appreciate the opportunity to host you once again. We look forward to the next time. All the best!

10/10 Eccellente

Evelyn

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muy limpia el persobal muy amable y la habitacion la limpiaban todos los dias
Soggiorno di 4 notti ad aprile 2024
Risposta di Sarah, il giorno 19 apr 2024
Hello Evelyn,Thank you for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

4/10 Scarso

Joel

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
The property has a great bar downstairs for a place to grab a drink after a long day, but the room itself was unsatisfactory as our park view was completely taken away by the outside balcony. We asked to change our rooms which they were happy to help, but the second room had a pretty bad musty smell. We ended up taking our original room and biting the bullet.
Soggiorno di 4 notti ad aprile 2024
Risposta di Sarah, il giorno 21 apr 2024
Hello Joel, Thank you for your feedback. We apologize that your stay fell below our expectations. We'd like to get a better understanding of the situation so that we can improve our service and at the same time make things right with you. Please contact the hotel directly at you earliest. Please call 202-682-0111 and select option 1. You may ask to speak with Sarah. I look forward to speaking with you.

10/10 Eccellente

Paul

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff and Hotel is in a very good location.
Soggiorno di 2 notti ad aprile 2024
Risposta di Kevin, il giorno 15 apr 2024
Hello Paul, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us and found the staff friendly and also a convenient location. We hope for the opportunity to host your future visit to Washington, DC. All the best!

8/10 Buono

Jennie

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
The property is older than i thought. Location-wise is good. One thing to complain about is that they listed "classic king" room size as 321 sq ft but it's definitely not over 300 sq ft. I would say it's more like 250 sq ft. I think they should update the info. One main reason i booked this hotel and room is because the room is big so I was kinda disappointed.
Risposta di Sarah, il giorno 19 apr 2024
Hello Jennie,Thank you for your feedback. Your comment will be communicated with the appropriate department. We are delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Eccellente

Diane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This hotel was super close to the Metro station that got me where I wanted to go.
Soggiorno di 1 notte ad aprile 2024
Risposta di Kevin, il giorno 14 apr 2024
Hello Diane, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Eccellente

Cathy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The location was very close to the White House and to the Metro. Very close to restaurants, park, shops and banks. The staff was very helpful and friendly. I would definitely stay there again.
Soggiorno di 6 notti ad aprile 2024
Risposta di Kevin, il giorno 14 apr 2024
Hello Cathy, Thank you for your feedback. We are so delighted to and found the staff to be very helpful and friendly. We hope for the opportunity to host your future visit to Washington, DC. All the best!

6/10 Soddisfacente

Marie

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Good: Decent hotel in a nice area and walkable to events downtown. Staff were mostly friendly and attwntive The furniture and appliances were a bit dated. The temperature in the fridge was way too cold, freezing everything inside rock hard including a seltzer water that exploded aroynd 2 AM.
Soggiorno di 1 notte ad aprile 2024
Risposta di Kevin, il giorno 14 apr 2024
Hello Marie, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us and found the staff to be friendly and attentive. We hope for the opportunity to host your future visit to Washington, DC. All the best!

8/10 Buono

Linda

Viaggio di gruppo
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
The restaurant was either good or awful. Staff was friendly or not. Food was ok or awful
Soggiorno di 6 notti ad aprile 2024
Risposta di Kevin, il giorno 14 apr 2024
Hello Linda, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

4/10 Scarso

Madina

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Front desk gave away my room key, middle of the night room 640 I was in, was banging and trying to come in drunk men, I was with my child, thank god I had security latch, and they couldn’t come in, they were banging so hard and try to break the latch We called front desk no one picked up
Soggiorno di 1 notte ad aprile 2024
Risposta di Jerry, il giorno 13 apr 2024
Hello Madina,Thank you for your feedback. I sincerely apologize that your stay fell below our expectations. I would like to gather more details about your stay. Please contact the hotel directly to speak with Jerry, I am the hotel's Director of Rooms. I want to improve our services and at the same time make things right with you. I look forward to speaking you.

8/10 Buono

Craig

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Stayed one night, and everything was nice, clean and quiet
Soggiorno di 1 notte ad aprile 2024
Risposta di Kevin, il giorno 13 apr 2024
Hello Craig, Thank you for your feedback. We are so delighted to know that you enjoyed your stay. We hope for the opportunity to host your future visit to Washington, DC. All the best!

8/10 Buono

Brian

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti ad aprile 2024
Risposta di Destiny, il giorno 2 mag 2024
Hello Brian, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

4/10 Scarso

Maria

Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
We reserved the Hamilton because of its historic footprint in DC. As soon as we walked in for check-in, we were disappointed and underwhelmed. For a hotel of this cost and exclusive type advertising, it was a let down. The check-in desks are off to the side and the lobby is small with a few sofas and chairs. They advertise and charge the Resort label, but all it has is a small fitness center. We stayed in an Executive King and the room further disappointed. Two small drawers per person and a standing closet is all the two of us had to store the clothes we brought for 5 days worth of festivities. The lighting and the switches were confusing. The A/C was extremely loud, the intake vent set up was gawdy and old. The phone took up a single stand with cables/wires running along the wall to the corner. The room was tight and very poorly laid out. The bathroom was terrible as well. No drawers, only one shelf under the sink for storage and it was taken up by the towels, tissue, extra TP and hair dryer. The sink top had very little surface area. A sink with a cabinet would have been more useful. The TP holder was falling off the wall and you had to take the TP off the holder when using it or it would fall to the floor or in the trash. The shower door was broken, did not shut all the way. The opening to the door faced the shower head; the floor was soaked every time we showered. The overall Hamilton experience was unsatisfactory. You can get way better for way less $$. Not Recommended!
Soggiorno di 4 notti ad aprile 2024
Risposta di Jerry, il giorno 13 apr 2024
Hello Maria,Thank you for your feedback. I sincerely apologize that your stay fell below our expectations. I would like to gather more details about your stay. Please contact the hotel directly to speak with Jerry, I am the hotel's Director of Rooms. I want to improve our services and at the same time make things right with you. I look forward to speaking you.

10/10 Eccellente

Dan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice looking hotel inside and out, what I loved most was how it was within walking distance of everything you would want to see or do in DC.
Soggiorno di 2 notti ad aprile 2024
Risposta di Kevin, il giorno 13 apr 2024
Hello Dan, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us and found it to be a convenient location. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Eccellente

Jacobo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient location, classic style facilities in excellent condition, good customer service.
Soggiorno di 3 notti ad aprile 2024
Risposta di Kevin, il giorno 13 apr 2024
Hello Jacobo, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us and glad you good customer service and also a convenient location. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Eccellente

Laura

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful place to stay right in the heart of DC
Soggiorno di 4 notti a marzo 2024
Risposta di Kevin, il giorno 11 apr 2024
Hello Laura, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

8/10 Buono

Naomi

Soggiorno di 1 notte a marzo 2024
Risposta di Destiny, il giorno 1 mag 2024
Hello Naomi, Thank you for your feedback. We are delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Eccellente

Holly

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient location, friendly staff!
Soggiorno di 3 notti ad aprile 2024
Risposta di Kevin, il giorno 11 apr 2024
Hello Holly, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us and glad you found the staff friendly and also a convenient location. We hope for the opportunity to host your future visit to Washington, DC. All the best!

6/10 Soddisfacente

Natividad

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Nice location but cleaning staff are not the best. I stayed for 3 days I did not see clean towels and no garbage empty
Soggiorno di 2 notti ad aprile 2024
Risposta di Sarah, il giorno 10 apr 2024
Hello Natividad,Thank you for your feedback. I sincerely apologize that your stay fell below our expectations. I would like to gather more details about your stay. Please contact the hotel directly to speak with Sarah, I am the hotel's Front Office Manager. I want to improve our services and at the same time make things right with you. I look forward to speaking you.

10/10 Eccellente

Alison

Soggiorno di 2 notti ad aprile 2024
Risposta di Sarah, il giorno 29 apr 2024
Hello Alison, Thank you for your feedback. We are just so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!