Terrazza/patio

Recensioni per Wyndham Garden Washington DC Area

3 out of 5
Wyndham Garden Washington DC Area
5811 Annapolis Rd, Cheverly, Hyattsville, MD

Recensioni

7,0

Buono

Valutazione di 10 - Eccellente. 292 su 1002 recensioni" "
Valutazione di 8 - Buono. 257 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 192 su 1002 recensioni" "
Valutazione di 4 - Scarso. 130 su 1002 recensioni" "
Valutazione di 2 - Terribile. 131 su 1002 recensioni" "

7,2/10

Pulizia

7,8/10

Personale e servizio

7,0/10

Servizi

6,6/10

Condizioni e dotazioni della struttura

6,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Andrea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2019

6/10 Soddisfacente

Angie, Pflugerville

Viaggio con animali domestici
Non mi è piaciuto: Condizioni e dotazioni della struttura
Hotel is old, AC make a lot of noises in the room. People party and make so much noise to 2am
Soggiorno di 2 notti ad aprile 2024

8/10 Buono

Mary

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was clean and close to central locations in Washington DC, however the room I was assigned had no house phone.
Soggiorno di 2 notti ad aprile 2024

8/10 Buono

Thomas

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Not fancy but clean large rooms and a comfortable covered area with comfy lounge chairs by the entrance. Not many good food options nearby, and breakfast offerings are middling. Off the beaten path but a short drive to the city and the price is very reasonable. Near the National Arboretum.
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Thomas, we appreciate you choosing the Wyndham Garden Washington DC Area for your stay. We are glad that you enjoyed our spacious, pristine rooms and our comfortable outdoor area. We also acknowledge your feedback about the local food options and our breakfast selection, and we'll definitely take your comments into consideration for future improvements. We're glad that you found value in our location, near the National Arboretum and with easy access to the city. Hope to welcome you back again.

6/10 Soddisfacente

Dylcia

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 30 apr 2024
Dylcia, your rating leaves us with a sense of neutrality and we regret not exceeding your expectations. We value your feedback and we strive to ensure every guest has a great experience. We certainly hope to have another opportunity to provide you with the superior service that our hotel is known for. Safe travels.

2/10 Terribile

Arnol

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The conditions are not adequate, the pool is disastrous, the impression is bad, it looks like an abandoned hotel.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 28 apr 2024
Arnol, we genuinely regret to hear that the hotel did not meet your expectations. We assure you that every aspect mentioned, from general upkeep to the state of the amenities, is taken seriously. Your feedback is invaluable in assisting us to continually improve our guest experience. Your sentiments have been noted and passed on to the appropriate departments for review and action where necessary. We hope for the opportunity to provide a different, more fulfilling experience in the future.

6/10 Soddisfacente

Anita

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The property is well cared for.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 26 apr 2024
Anita, it's great to hear that you noticed the care we put into the property. We continually strive to provide an excellent environment for our guests and thank you for choosing us for your stay and leaving a review on Expedia. We hope to welcome you back in the future for a 5-star experience.

8/10 Buono

Ramon

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The back rooms are so noisy because of the freeway, we could not sleep at all. Thank staff that change our room
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 27 apr 2024
Ramon, we appreciate your feedback about your recent stay at Wyndham Garden Washington DC Area. We regret learning about the initial noise concerns but it's heartening to note our team members were able to move you to a more peaceful room. We strive to ensure every guest experiences a serene environment with us. We would be delighted to host you again in the future.

8/10 Buono

Riley

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall this was great value for the money spent. Bed and pillows were comfortable. A/C unit had to run all night (which didn’t bother us) in order for the room not to feel humid. Room and bathroom were both clean. Tub faucet had a nonstop drip but overall it didn’t impact us outside of our environmental concerns. Hallway and entrances are definitely dated but our room was pleasantly modern and updated. Staff was pleasant and we were able to request an hour later check out at no additional cost. No safety concerns. Ultimately I would book this property again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 23 apr 2024
Riley, it's heartening to know that you found great value during your stay with us at Wyndham Garden Washington DC Area. We're glad to hear that our bedding was comfortable and the cleanliness of the room met your expectations. Our goal is to provide comfort along with an up-to-date aesthetic, so we're delighted this was the case.We've also noted your comments regarding the A/C unit and the tub faucet. With regards to the common areas, we're always striving to improve and your feedback helps us achieve this. We're pleased, however, that our team members were accommodating to your request for a later checkout, and that you had a safe and worry-free stay with us. Thank you for choosing us, we are looking forward to welcoming you back.

10/10 Eccellente

Emerald

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice and clean!
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 23 apr 2024
Emerald, it's fantastic to hear that Wyndham Garden Washington DC Area's cleanliness met your expectations! We're delighted to have provided you with such an enjoyable experience, and we look forward to hosting your stay in the future.

8/10 Buono

Tanganeka

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice and very informative
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 21 apr 2024
Tanganeka, it's great to hear that you found the Wyndham Garden Washington DC Area enjoyable and informative. We strive to provide our guests with superior service and memorable experiences. Do visit us again for yet another wonderful stay.

10/10 Eccellente

Madil

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly staff!
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 21 apr 2024
Madil, it's heartwarming to hear that you found our team members at Wyndham Garden Washington DC Area to be very affable. We strive to provide a welcoming atmosphere and we're glad it resonated with you. Look forward to serving you again on your next visit!

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We enjoyed our stay. Thank you
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 20 apr 2024
Jennifer, thank you for taking the time to share your experience. It's heartening to hear you enjoyed your stay at Wyndham Garden Washington DC Area. We hope to have the pleasure to host you again in the future.

10/10 Eccellente

Lauren

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 20 apr 2024
Thank you for the 5/5 rating, Lauren!It's excellent you enjoyed your time at Wyndham Garden Washington DC Area so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

2/10 Terribile

Guiliana

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 20 apr 2024
We appreciate the feedback, Guiliana.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

2/10 Terribile

Omoayena

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Worst hotel (I use that term loosely) I have ever stayed at. Dirty, dingy, smelly. The air didn't work and my room was 77degrees, dirty fridge, dirty shower, the sheets looked as though it had been chewed by rats. 8a they decide to do an alarm test without any warning. Absolutely horrible and I requested a partial refund which the denied. I have pictures of this nasty what should be a motel. This motel should be $20/night not the amount it costs.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 13 apr 2024
Omoayena, we sincerely regret to hear about the unpleasant experiences you encountered during your stay. The condition you described is certainly not representative of the standards we strive for. We sympathize with your dissatisfaction regarding the room temperature and cleanliness, as well as the unexpected alarm test. Our team will revisit these concerns thoroughly. Furthermore, our policy for refunds is clearly stated, but we understand your frustration. We assure you that we do take our guests' feedback seriously to improve our services. Thank you for bringing these matters to our attention.

6/10 Soddisfacente

Delmer A

Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 13 apr 2024
Thank you for taking the time to submit this feedback, Delmer.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 Eccellente

Juliana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were very nice and helpful, the breakfast was great, the rooms were clean and comfy, it is close to D.C. (15 min. in car), would recommend
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 13 apr 2024
Juliana, it's fantastic to know you had a wonderful stay at Wyndham Garden Washington DC Area. We're delighted you found our team members to be nice and helpful, and that you enjoyed our satisfying breakfast offerings. It's also good to hear you appreciated the cleanliness and comfort of our rooms, as well as our ideal proximity to D.C. We thank you for recommending us and we look forward to welcoming you back in the future.

2/10 Terribile

Mervin

Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 11 apr 2024
Mervin, it's unfortunate to hear that you didn't have the best experience. If you're open to sharing more feedback, we'd appreciate hearing about any specific problems you may have encountered during your stay. This would allow us to take steps towards finding solutions and improving the quality of our service provision.

8/10 Buono

Ericson

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Breakfast is great. Property is quite old and needs remodeling
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 8 apr 2024
Ericson, it's wonderful to hear you enjoyed the breakfast at Wyndham Garden Washington DC Area. Our historic property being a part of your experience is delightful, yet we acknowledge your suggestion for updates. Rest assured, it's an ongoing consideration to maintain our hotel's comfort and charm. Looking forward to making your next stay even more enjoyable.

8/10 Buono

Lea

Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Lea, thank you for choosing Wyndham Garden Washington DC Area for your stay and leaving a rating. We trust your experience was pleasant and met your expectations. We're looking forward to welcoming you again in the future. Safe travels!

2/10 Terribile

ELIZABETH

Non mi è piaciuto: Servizi
Opd
Risposta di Customer Service, il giorno 7 apr 2024
We appreciate your feedback, Elizabeth.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

6/10 Soddisfacente

Paul

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The staff at this hotel are incredibly friendly and accommodating, which made our stay pleasant. Additionally, the complimentary breakfast and parking were convenient amenities that added value to our visit. However, there are a few areas that could use improvement. Firstly, the elevator is quite small, which may be inconvenient for guests with luggage. While stairs are an option, it's not always practical. Furthermore, despite the hotel's no smoking policy, we did notice a distinct smell of marijuana on our floor, which was disappointing. Another concern was the condition of our room. There was a noticeable gap at the top of the door, which compromised privacy and allowed outside noise to filter in. Additionally, during our two-night stay, we didn't encounter any housekeeping staff to replenish towels or attend to garbage disposal.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 4 apr 2024
Paul, it's fantastic to hear you were pleased with our friendly team members and found the complimentary breakfast and parking to be beneficial during your stay.We do understand that certain areas of your experience could've been better. We recognize the importance of large elevator spaces for our guests and maintaining a fresh environment. We will tackle these points head-on.Your concerns about the room's privacy and the unattended housekeeping needs have been noted. Your comfort and satisfaction are a priority, and we will certainly use your insight to improve this. We hope there will be future opportunities to provide you with an even better experience.

10/10 Eccellente

Nivedha

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 4 apr 2024
Nivedha, it's wonderful to see your top rating for Wyndham Garden Washington DC Area! We're elated that your stay was up to your expectations. We sincerely appreciate your positive feedback and hope to welcome you back in the future.

10/10 Eccellente

unnikrishnan

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent property. Best for family visiting DC
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 28 mar 2024
Unnikrishnan, it's fantastic to hear that you had an excellent experience at Wyndham Garden Washington DC Area. Our property indeed strives to provide the best experiences for families visiting DC and we're glad to note we hit the mark with you. Thank you for choosing us, and we look forward to welcoming you back in the future.

8/10 Buono

Antonio

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The breakfast was awsome. Top rated excellent service. Always well stocked and clean.
Soggiorno di 5 notti a marzo 2024
Risposta di Customer Service, il giorno 28 mar 2024
Antonio, it's fantastic to hear you enjoyed our breakfast options at Wyndham Garden Washington DC Area. We take great pride in providing top-notch service while ensuring cleanliness and an abundance of food items for our guests. Your wonderful feedback is appreciated, and we hope to welcome you again in the future.

8/10 Buono

Naveen Kumar, Plainsboro

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 26 mar 2024
Thanks for the 4/5 rating, Naveen!We're thrilled you enjoyed your time at Wyndham Garden Washington DC Area so much! We look forward to sharing an even better experience with you soon.

4/10 Scarso

Fredy

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 11 apr 2024
Fredy, it seems your experience at our hotel did not meet your expectations and for this, we apologize. We greatly value your feedback and will use it to improve our services moving forward. Your satisfaction is important to us, and we hope to have another opportunity to provide you with an exceptional stay in the future.

6/10 Soddisfacente

Valerie, Fort Washington

Mi è piaciuto: Pulizia e personale e servizio
Recommend interior painting and new carpet. Also new & softer towels. Breakfast is excellent!!
Soggiorno di 5 notti a marzo 2024
Risposta di Customer Service, il giorno 18 mar 2024
Valerie, it's good to know you enjoyed our excellent breakfast! Your suggestions about interior updates and improving the quality of our towels have been noted and will be considered for our ongoing efforts to enhance guest comfort. We're glad to have had you with us and look forward to the possibility of serving you again in the future.

8/10 Buono

Katherine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Parking was easy, and there were many dining options close. Great, easy distance to drive to Washington DC. Breakfast was small but good for a family of four.
Soggiorno di 4 notti a marzo 2024
Risposta di ~CA, il giorno 15 mar 2024
We appreciate your time in sharing about your experience during your recent stay with us. We are pleased to hear that the location met your expectations and that you enjoyed your stay with us. We hope to welcome you again, soon.

6/10 Soddisfacente

Amy

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
The staff was nice. The property was definitely not as nice as we were expecting. The breakfast was decent & kept full until 10am. I just really need to lower my standards or stop expecting great things when I see ‘a great deal’ on a hotel price.
Soggiorno di 3 notti a marzo 2024
Risposta di ~CA, il giorno 11 mar 2024
Thank you for taking the time to let us know how we are doing. We are pleased that you had a good experience with our staff. We apologize for not fully meeting your expectations in other areas. We hope that you will give us another opportunity the next time that you are in the area.

10/10 Eccellente

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was clean
Soggiorno di 1 notte a marzo 2024
Risposta di ~CA, il giorno 11 mar 2024
We appreciate you taking the time to let us know how we are doing and rating us a 5/5! We are pleased that you enjoyed your stay with us and hope to welcome you again, soon.

6/10 Soddisfacente

Ashkan

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di ~CA, il giorno 8 mar 2024
Thank you for taking the time to let us know how we are doing! We hope to welcome you again, soon.

6/10 Soddisfacente

Nosha

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 24 mar 2024
We appreciate the feedback, Nosha.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

4/10 Scarso

Lisa

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I cant believe wyndham allows their name on this run down building. Breakfast was great though
Soggiorno di 1 notte a marzo 2024
Risposta di ~CA, il giorno 4 mar 2024
We appreciate your time in letting us know how we are doing, and your feedback will be shared with our team giving us an opportunity for improvement. We apologize for not meeting your expectations as far as the building but are pleased to hear that you enjoyed your breakfast. We hope to see you on your next visit to the area. Again, Thank you for your feedback.

6/10 Soddisfacente

Jon

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Location was great. The mattress had steins on it Both and bath room door was hard to shut cause it was old
Soggiorno di 3 notti a febbraio 2024
Risposta di ~CA, il giorno 28 feb 2024
Thank you for taking the time to share your experience during your recent stay with us. Your feedback will be shared with our housekeeping team and managers. We are pleased to hear that the location met your needs and hope to see you again the next time that you are in the area.

6/10 Soddisfacente

Marie

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Room was clean and staff were very nice. Property was kept nice but it was an older building. Surrounding area was not nice but Washington D.C. was only a 20 minute drive. Thankfully the restaurant next door to the hotel had good food and great service.
Soggiorno di 3 notti a febbraio 2024
Risposta di ~CA, il giorno 26 feb 2024
Thank you for taking the time to let us know how we are doing. Great to hear that you found the room to be clean and a friendly staff and that you enjoyed the restaurant. Your feedback will be shared with our team. We look forward to your next stay with us.

10/10 Eccellente

Bolaji, MERIDEN

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I TRAVELED FROM CT TO DC FOR THE WEEKEND AND THIS HOTEL MET EVERY NEED I WANTED. I ENJOYED THE CLEANINGNESS OF MY ROOM. THEY CLEAN UP DAILY AND ALL MY PROPERTY WAS SAFE. I ENJOYED THE PROMPTNESS AND POLITENESS OF THE STAFF. THE BREAKFAST WAS ON TIME AND GREAT. THE WIFI WORKED THROUGHOUT. NOW I WILL BE USING THIS HOTEL WHEREVER I GO, I HOPE TO MEET THE SAME STANDARD I HAD IN DC. THANK YOU TO ALL THE STAFF
Soggiorno di 3 notti a febbraio 2024
Risposta di ~CA, il giorno 26 feb 2024
We value your positive feedback and appreciate that rating of 5/5! We strive to provide that great guest experience. We are happy to hear that you enjoyed your stay. Thank you for your time in providing your experience during your stay with us.

8/10 Buono

jessica

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ok
Soggiorno di 2 notti a febbraio 2024
Risposta di ~CA, il giorno 20 feb 2024
Thank you for taking the time to provide feedback in regard to your stay with us. We hope to see you again upon your next visit to the area.

2/10 Terribile

Shanelle

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I would never stay in this hotel ever again. It is not a 3 star a hotel, more like a 2 star hotel at best. The pictures are extremely deceiving. Also, the heat was terrible. We stayed in Feb and it was so cold in the room and we could not figure out how to make it warmer even though the thermostat said 68 degrees. One of the beds did not have a backboard. The doors were cracked. The elevator is extremely small. I wanted to check out immediately but we had to stay because our son's basketball tournament was nearby.
Soggiorno di 2 notti a febbraio 2024
Risposta di ~CA, il giorno 19 feb 2024
Thank you for taking the time to share your experience during your stay with us. We apologize for not meeting your expectations. Your feedback has been shared with maintenance and with management. We hope that you will give us another opportunity upon your next visit to the area.

6/10 Soddisfacente

Cargill

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
One of the rooms wreaked of smoking and we had to change rooms the bathroom needs to be upgraded. Everything else seems ok at the moment.
Soggiorno di 1 notte a febbraio 2024
Risposta di ~CA, il giorno 18 feb 2024
Thank you for taking the time to let us know how your experience was during your recent stay with us. We value your feedback, and it has been shared with our team and managers. We hope to see you again on your next visit to the area.

10/10 Eccellente

Miguel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di ~CA, il giorno 19 feb 2024
We appreciate your business and your time taken to let us know how we are doing. Thank you for rating us a 5/5 and we are happy to hear that you enjoyed your stay with us.

10/10 Eccellente

Annabelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di ~CA, il giorno 12 feb 2024
Thank you for taking the time to share about your experience during your stay with us and rating us a 5/5! We love to hear positive feedback. We hope to see you on your next visit to the area.

6/10 Soddisfacente

Amber

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
The property could use some additional cosmetic updates-it looked as though they renovated a motel from the outside. My room was in the basement (you enter on the main floor, which is 2) it felt like so I heard every rattle around me. The bathroom light is on a timer, I have neverrr seen that before. Our couch looked very worn, like someone has spent many nights laying on it. The hotel staff were decent. We were only there to sleep before getting back on the road so we made it work but I would not stay here again.
Soggiorno di 1 notte a gennaio 2024
Risposta di ~CA, il giorno 2 feb 2024
We know your time is valuable, we appreciate your feedback, and your response will be shared with our staff and mangers. Thank you.

2/10 Terribile

Emily

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Avoid at all costs
Avoid avoid avoid at all costs! There was hair *everywhere* throughout my room, in the shower and on the “clean” towels. The heat wasn’t working either, it could only get up to 62 degrees while it was snowing and freezing outside. I checked out and went to the Holiday Inn a few blocks away that was super clean and nice.
Soggiorno di 1 notte a gennaio 2024
Risposta di ~CA, il giorno 2 feb 2024
Thank you for taking the time to provide feedback about your stay with us. It's unfortunate to hear about your less than satisfactory experience. Your response will be shared with housekeeping, maintenance, and management. Your experience is crucial to us, and we are eager to look into these areas to ensure all guests have a smooth and pleasant stay with us. We hope you will consider giving us a second chance to show you the quality of service we strive to provide.

10/10 Eccellente

kia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di ~CA, il giorno 2 feb 2024
We love to hear that you enjoyed your stay with us. Thank you for talking the time to let us know how we are doing. We look forward to seeing you the next time that you are in the area.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Will be back.
Stay was good. Breakfast included with different options of hot and cold offerings. Love the no carpet in room. A little snafu with housekeeping one day that was immediately fixed by management. A perfect location for my needs.
Soggiorno di 7 notti a gennaio 2024
Risposta di ~CA, il giorno 2 feb 2024
Thank you for taking the time to share your experience with us. We like to hear our efforts are affecting our guests positively. We are happy to hear that management handled your needs and met your expectations. We appreciate your feedback and look forward to seeing you again on your next visit to the area.

10/10 Eccellente

Victoria

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Servizi
Friendly staff. Breakfast much better than similar hotel buffets.
Soggiorno di 3 notti a gennaio 2024
Risposta di ~CA, il giorno 2 feb 2024
We love to hear positive feedback about our friendly staff. We value our guests and thrive for that perfect 5! Thank you for taking the time to share about your experience at The Wyndham Garden Washington DC. We hope to see you on your next visit to the area.

10/10 Eccellente

Erin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di ~CA, il giorno 2 feb 2024
Your feedback is important to us as we strive to provide our guests with a smooth and pleasant stay with us. Thank you for your time and your response will be shared with our staff. We look forward to you staying with us again, the next time you are in the area.

10/10 Eccellente

Christa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di ~CA, il giorno 2 feb 2024
Thank you for your valued time and sharing about your positive experience while staying us. Our goal is to provide that great guest experience. We appreciate you our guest.