Thank you for taking the time to share your invaluable feedback about your recent stay at ibis Wellington.At ibis, we strive to provide a superior service experience for every customer. I'm pleased to hear that you found the hotel's location convenient, the room clean, and the staff attentive. It is always a pleasure to receive positive feedback. I apologize for the issue with the air conditioning but am glad to know that our team extended their assistance and addressed the problem.Thank you again for sharing your experience. I want to assure you that your feedback is valuable, and we are committed to ongoing improvements. We hope your next visit will be as pleasant as the previous one.Sincerely,Leigh Frame General Manager