Hotel per famiglie a West Malling

“Breakfasts are only served after 9 pm which is inconvenient if you need to leave earlier”

“Stanze grandi e ben attrezzate. Uniche pecche: mancava lo spazzolino per il water e la temperatura dell'acqua calda non si poteva alzare più di tanto. Ovviamente si tratta di un hotel autostradale, quindi non si può pretendere che la location sia particolarmente amena, però in generale la stanza era davvero molto meglio della media riscontrata in tutta la vacanza.”

“Wonderful quirky rooms. ”

“We were in one of the refurbished rooms which was vey clean, however there is obviously still some additions that are required in the main areas that look very drab and neglected. The heating in the bedroom was good but the en-suite bathroom had no heating at all and was so cold you didn't want to shower in there, the addition of some form of heating is needed here .A bin in the bathroom and some sort of shelf to put your own bits and pieces on would be useful.A mirror in the bedroom would be...

“Our room was first class as was the staff we met. We just had a small breakfast but that was also top class. Only one thing spoiled it and that was Experia charging £38 more than the actual cost of the room if we had booked a hotel room directly. We won’t be using Experia again lesson learned (book direct).”