Hotel vicino a West Point City Park - West Point

“Filthy hot tub, floors, no hot breakfast like advertised, no one at front desk. When they did come, rude and unfriendly. We ordered a king suite, got a king room with a crappy hot tub, no bars to get in/ out off it. Paid price of a suite not room. Need a partial refund....”

“Under renovations. But serviceable. Breakfast is an embarrassment. Nothing to eat basically.”

“There was no remote for the TV. No iron or ironing board. The bathroom sink faucet was broken. There was a dirty washcloth on the shower curtain rod. You could tell that someone had shaved in the shower and used the shower wall to tap out excess hair. The shower was gross. The door latch was busted off. The ac unit hardly worked. And the TV had wires hanging everywhere. ”

“First appearance the property is nice, lobby area clean, and good staff. The room seemed clean and suitable but later noticed that it seems clean at first but really needs a deep cleaning. The bed slept good and the pillows were good. the bed pedestal put the top of the bed at about 3 foot from the floor, which seems to high. The main complaint about the room was the bathroom fan which comes on with the light switch. The fan was very loud and annoying when ever the bathroom light was on. The...

“While the staff was very nice, the room itself wasn’t great. The pillows were uncomfortable, the tub was wonky - the floor felt soft in spots, and the AC wasn’t great. I was either sweating or freezing. ”