Hotel con piscina a West Springfield

“Abbiamo soggiornato in questa struttura come tappa intermedia per arrivare alle cascate del Niagara. Scelta azzeccata. Hotel informale ma comodo e pulito.”

“The breakfast is basic but the waffle variety daily is cool. ”

“Clean hotel and rooms loved the stay”

“Nice hotel, no issues, helpful staff.. ”

“For the price it was a decent value. Staff very accommodating and friendly. Smokers right outside the entry door was annoying. ”

“Vero che stiamo parlando di un 2 stelle. Però … Pavimenti appiccicosi dappertutto. Soffitti in ingresso rattoppati. Camera 109. Moquette sfilacciata. Rivestimento basi letto rovinato. Porta di ingresso che chiude male. Ante armadio che chiudono male. Un cattivo odore proveniente dal bagno e abbiamo chiuso la porta… Non si apriva più!!! Abbiamo provato in tutti i modi, fino a richiedere intervento receptionist. Il ragazzo molto gentile a sua volta ha provato e poi l’ha aperta con una spallata …...

“The staff charged me for the room instead of just the deposit and then gave me attitude when I informed them the room was paid through Expedia in full area. There excuse was that “third party bookings” give them a hard time. That is no excuse to double charge me and just try to hand me room keys like all is well. All is not well. You just charged me full price for the room and not the deposit. The “oh well” attitude from the staff was unbelievable. The lady also called me by an ungodly word...

“Pool was closed down for maintenance, the bar did not seem open. Breakfast opened at 7, so could not take opportunity to try in the morning before baseball games. Our room with the kids happened to be right above th ballroom that had a party booked that night, luckily the music did stop by 10pm. Was hopeful for more from Marriott ”