Hotel a West Springfield

“It worked for me. Thin walls. Hair in tub. Good maid service. Comfortable bed. Wi-Fi good. Check in and out easy. ”

“A friendly face greeted us when we arrived. Was a welcoming room and very quiet. Would recommend for anyone to stay and I will stay again.”

“Abbiamo soggiornato in questa struttura come tappa intermedia per arrivare alle cascate del Niagara. Scelta azzeccata. Hotel informale ma comodo e pulito.”

“First room provided had hair in the tub, no hand soap or Kleenex. Front desk staff was very accommodating and provided a new room. Carpets and rooms a little dated but bed was comfortable. ”

“The breakfast was good, the afternoon shift was rude, the morning great. ”

“The breakfast is basic but the waffle variety daily is cool. ”

“The room itself was clean and the bird OK. The location was sort of in a heavily traffic area so there was a lot of noise all night long plus it was located near train tracks so very often you would hear the sound and feel the vibration of trains going by that being said was fine in end of itself however, some kind of crazy family with multiple rooms was placed next-door to us who arrived at midnight so we were woken up too much screaming yelling door, slamming door pounding, and apparently fist...

“I found breakfast items cold. Bar and bar staff were great ”

“Property and room were very clean.”

“Potentially soaking the shower heads regularly to prevent mold/water buildup. I had to clean the showerhead before giving my minor child a shower/bath, and thankfully my husband didn't see it. The mini fridge was not "cold", I noticed the back wall was cracked and there was ice buildup coming through the break itself. The worker at check-in said that there was someone working to restore the TV services, but at check-out we were told they were updating the system entirely. The TV remote did not...

“Positive: staff at check in and check out were both very polite. Negative: Hallways smelled like weed and burning plastic. The entrance had overflowing garbage and the doors to enter the hotel were not locked anyone could walk the halls. You could hear people arguing at 2 am in the parking lot. When we first got in the room all the lamps and Tv were unplugged, the window was wide open. The room has serious water damage. The toilet had dried urine behind the seat, the door to the bathroom...

“Clean hotel and rooms loved the stay”

“Nice hotel, no issues, helpful staff.. ”

“Beautiful home and surrounding! Hosts were wonderful and very helpful! Will Definitely be coming back!!”

“The hotel is located near by shops and restaurants. It looks like they did some updates in rooms and hallways. The staff staff were very friendly and helpful. The one downside was that the bed was too soft.I felt like I was sinking so it was very difficult to get comfortable. On top of that our nextdoor neighbors were very loud until 2AM. So no sleep:(”

“Owners are absolutely wonderful! They prepare a fresh, hot breakfast in the morning and are so accommodating! Loved it! Would definitely stay again!”