Hotel vicino a Westchester County Center - White Plains

“Great room, comfy bed, powerful water pressure in the shower.”

“Clean room”

“Good breakfast bar, pleasant staff, clean and spacious rooms.”

“Check-in was confusing and poorly organized, which made the start of the stay frustrating. The room itself was fine and comfortable, but the photos on the website were misleading and didn’t match what we saw in person. Overall, an okay room but not the experience we expected.”

“After flying in with four of us from Los Angeles on a Red Eye, we had to drive around for 4-5 hours until we were able to check in at 4pm, however after hours of trying to get into the property with no answer on the contact number ,we finally were able to have the local property manager come out and say that the property overbooked and had no room for us. I spent over 2 hours on the phone getting the run around by Expedia with mixed stories of our accommodations. FINALLY with now the story is...

“Property was missing needed items and it took two days to get them(coffee maker). For the price you get what you’d expect. Older property with some updates needed. Everything worked but older appliances. ”

“did not respond from the morning day of check-in. Responded to me all the way up until the day I was supposed to stay in the house do not book with these people they are scamming”

“Place didn't exist. Host did not respond to requests to clarify check-in. Upon arriving, the location was not as described and an individual who answered the door informed our party this was not a rental property. Had to last minute book elsewhere.”

“The property was double booked and they took my money and the code was never received therefore I could not check in to the property. I’m still waiting on a refund of $416.02 . The property should not be listed if people are occupying it. I was distraught when I found out this on my birthday weekend scrambling to find a place to go at almost midnight. This person should be banned from renting out this property so that it doesn’t happen again!”

“Took 3 different tries to get a working key card. When I got into the room the TV was on which was odd. There was left over TP in the Toliet (assumed after cleaning staff they forgot to flush) when went to flush it back up a little. Was able to find cleaning staff on floor and they fixed immediately for me. In the morning as I was about to shower I realized I didnt have any big body towels, just tue 2 face clothes and hand towels. Not even a matt to stand on for when I got out the shower. I...

“No phone, no iron, bed was tiny even though it was listed as a King”

“Nothing was good at this location, staff absent in the front desk, dirty and smelly place and unable to stay due to allergics”

“Ok per 1 notte, non un minuto di più”

“Brutto vecchio e sporco.”

“Great”

“Find a better place to stay in the area.”

“Property bedding was dirty, carpet dirty, sofas were dirty. Not was listed in the pictures. Asked me for $900 deposit through Zelle. No respond. Expedia needs to investigate this company for false advertising. ”