Ville a Westend

“First I booked a room for 3 nights and I inquired about the possibility of canceling 3rd night and was told I would still be charged for it, also wanted the option of paying on arrival so I can pay out of my bank account rather than being charged interest fees on my credit card. In the room the fridge was leaking water onto the floor, as well bathroom sink was plugged and not draining properly.”

“Good”

“A 10/10 hotel stay experience!”

“The room was nice and clean, the front staff were helpful and kind!”

“The bed was very hard especially when someone has back pain can be very uncomfortable. I noticed that the hotel is starting to wear, the carpets were stained and dirty but the hotel was clean in general.”

“It’s cl”

“Very good all around. We will be back!”

“There were crack pipes and needles all over the ground. There was urine and feces in the hallways. There were people drugged out of their minds laying on the front lawn. There was constantly at least four sets of legs dumpster diving at all times. The crackhead next to me came out. Didn't even look human screaming and yelling. The toilet seat when I went to use the bathroom had no bolts in it. And nearly killed myself when the toilet seat slipped off. The sheets and the comforters were burnt...

“Great hotel”

“Great restaurant attatched”

“Mattress on bed needed to be replaced.”

“The room was clean and nicely renovated but a bit musty, I opened a window for the whole time I stayed and the smell was gone. The staff were nice and polite, check in and out were a breeze. The pool area was good, I did like that the water slide was separated from the pool area and the water was warm for the water slide. The hot tub was nice, could use new paint inside. The breakfast was okay, I would have liked to see muffins and more fruit options. Overall it was a nice hotel.”