Hotel LGBTQIA+ a Westerville

“The maintenance staff should do a better job of deodorizing the room when cleaning. There was on odor upon entry to the room the 1st night.”

“bed sheets were very crimpled. Did not look like clean sheets”

“Hotel is loud - Thin wall steel construction - every time a room door shut we heard a loud bang that echoed throughout. I'm a BonVoy rewards member and I did not like that we were put in one hallway with dog owners; heard dogs barking every night we stayed there.”

“The sheets were clean. There were new lampshades. But the surfaces that were cleaned had cleaner residue, and any non-essential surface had not been cleaned in years. The lamps themselves had SOOO much fly poop, and their switches were sticky. The hairdryer looked like it had sat beside a deep fryer for six months. The countertop was so cracked that it was supported by a 2x4 so it didn't fall off the wall. But it was a place to sleep. And it didn't have bedbugs.”

“Staff was very nice. It was very convenient having 24hr shuttle service. I did not have time to use the pool or gym. I cannot comment on breakfast since I had to be at the airport at 5am. Room was updated but it showing signs of wear and tear. Some mold showing up in shower, wallpaper starting to peel. I had a dirty wall, housekeeping must have missed. Over all a good place to stay. Cleaner than some places I've been in Thank you to the staff.”

“Staff were very welcoming. Good stay for the price.”

“The price point wasn’t awful just a bit outdated and it showed. The room was pretty clean just had some hair in the shower drain that could have been cleaned up”