Hotel a Westhide

“The accommodation was clean and spacious. The decor is quite dark, but probably because of the dark beams. The welcome in the pub wasn’t great, we weren’t acknowledged whilst standing with our bags in the pub. I understand the stafff are busy, but a simple’hello, we’ll be with you in a minute’ would be nice. We didn’t see any members of staff as the breakfast is a completely self service buffet. On the whole we would have felt more welcome if somebody had appeared at some point eg maybe when you...

“The check in was quick and easy. The breakfast was really good. The room we had was on the front with a big window which was lovely but had to draw curtains for privacy in day. The only criticism was that there was a slight sewer type smell on arrival going up the stairs to the room and also in the morning in the bathroom but otherwise we had a lovely one night stay.”

“We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again.”

“This hotel provided a reasonably sized and comfortable room. The bathroom, although a bit small, was well-organized, making it convenient for guests. The breakfast was excellent value for money, offering a variety of hot food options. However, the bathroom had a very unpleasant smell that persisted throughout our entire stay of six days. I suspect it was coming from the shower curtain fabric or the sewer line. Additionally, the bathtowels were not made of cotton.”

“Room was fairly new and clean. A little too hot during the night but the window did open slightly. Just to note the room is part the church which we didn’t realise until we got there. Right next door the bells were ringing every 15 minutes on the evening, then started again at 8am and lasted longer in the morning to call for service (it was Sunday). I enjoyed them but just to note in case you were wanting a lie-in. There is no option for breakfast although the listing did state it would be...

“Had a great stay here, comfotrable beds, nice size room and good shower. Lovely meal in the pub too! ”

“Nothing special just a typical motorway hotel and very dated and staff were very unwelcomeing and unpleasant”

“Thank you for an Absolutely a fantastic stay, the room is a good size with every amenity and extra luxury touches, you want for nothing. Breakfast was fantastic, cooked well and fresh and plenty. The bed is huge and soft. And the hosts themselves couldn't do enough to make you feel welcome Would definitely stay again”

“Very pleasant and welcoming. Good food.”

“Very comfortable room and an excellent host”

“Clean and beautiful place”

“Main issues were a) the "bistro" and bar area looked nothing like the pictures on the website. Most of the dining tables had been replaced by a pool table and dart boards. Broken or unused furniture was piled up at the side of the room. After taking one look, we decided that eating here was not an option. Similar unwanted furniture etc was piled up on the stairs to the second floor. All in all, there is no way this could be described as a tidy place b) our room was immemdiately above the bar....

“Any hotel that is not vat registered doesn’t qualify as a hotel in my opinion ”

“Very clean and pleasant room with lots of space and amenities. Wonderful guest lounge with all round beautiful views. Attentiveness Welcome and helpfulness of owners. Nothing was too much trouble. ”

“Good place to stay in Malvern area. Straight on the trail. Good rooms, nice staff, good breakfast.”

“A beautiful place to stay, would highly recommend. ”