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Recensioni per The Commercial Hotel

3 out of 5
The Commercial Hotel
420 Main Street, Wishaw, Scotland

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 33 su 81 recensioni" "
Valutazione di 8 - Buono. 28 su 81 recensioni" "
Valutazione di 6 - Soddisfacente. 8 su 81 recensioni" "
Valutazione di 4 - Scarso. 8 su 81 recensioni" "
Valutazione di 2 - Terribile. 4 su 81 recensioni" "

9,0/10

Pulizia

8,6/10

Personale e servizio

9,0/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Simon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Samantha

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything we needed. Only fault was shower wasn't great. But very happy with everything else
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Frank

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Im Gegensatz zu unserem letzten Aufenthalt hatten wir diesmal das falsche Zimmer, da es sehr laut war. Ansonsten kommen wir gerne wieder ( in ein ruhigeres Zimmer)
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Ashley

Soggiorno di 1 notte a settembre 2023
Risposta di Sarah , il giorno 19 ott 2023
Thank you for your review

8/10 Buono

ANDY

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di Sarah , il giorno 19 ott 2023
Thank you for your review

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
We enjoyed our stay, the room was perfect for us. It was very clean and had a lovely bathroom however the room needs some tlc, stains on the carpet and the blackout blind wouldn’t pull down this didn’t bother us as we had an early start. Hot chocolate in the room is nice touch. We ate in the bar below and the food was reasonably priced and my steak was awesome. Only had merlot by the bottle though? The staff were all lovely but very busy. The noise of the club below didn’t keep anyone awake and all went silent around 1am. In fact I had the best night sleep in a long time!
Soggiorno di 1 notte ad agosto 2023
Risposta di Sarah , il giorno 1 set 2023
Thank you so much for your kind review. Since your stay we have had new carpets fitted in all rooms and the blinds have been fixed.

10/10 Eccellente

Calum

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Sarah, il giorno 21 ago 2023
Thank you for your kind review

10/10 Eccellente

Fiona

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were amazing and so helpful
Soggiorno di 1 notte ad agosto 2023
Risposta di Sarah , il giorno 20 ago 2023
Thank you for your kind review! We hope you choose to stay with us again

2/10 Terribile

Alan

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Noisy nightmare
We should have been informed that this was also a nightclub until 3am noise was terrible, if I hadn’t been so busy on the Saturday I would not have stayed for the second night
Soggiorno di 2 notti a luglio 2023
Risposta di Ryan, il giorno 10 lug 2023
Hi there, Apologies for the inconvenience this has caused, it is mentioned in the first line in the section about 'our property' but i will pass this on to management.

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Really happy very friendly good value for money
Soggiorno di 1 notte a giugno 2023
Risposta di Sarah, il giorno 8 giu 2023
Thank you for your kind review. We hope to welcome you again.

8/10 Buono

Pauline

Soggiorno di 1 notte a marzo 2023
Risposta di Sarah, il giorno 3 apr 2023
Thanks for your kind review

10/10 Eccellente

Barry

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good stay
Good experience very satisfied
Soggiorno di 1 notte a settembre 2022
Risposta di Sarah, il giorno 7 set 2022
Thank you for your kind review, we hope to see you again soon

8/10 Buono

Robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Comfort della camera
Soggiorno di 1 notte a luglio 2022
Risposta di Sarah, il giorno 27 lug 2022
Thank you for taking the time to leave us a review.

10/10 Eccellente

Fraser

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Staff were very helpful, the room was spacious for a single. Everywhere was very clean and the bar facilities very good
Soggiorno di 1 notte a dicembre 2021
Risposta di Sarah, il giorno 3 dic 2021
Thank you for your lovely review and hope to see you soon.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 2 notti a novembre 2021
Risposta di Sarah, il giorno 25 nov 2021
Thank you for your review

10/10 Eccellente

lee

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
For business but a pleasure
I arrived at the hotel, and was immediately welcomed by the General manager, she explained everything 30 to me and booked me in very efficiently, I stayed on a Friday and Saturday, it was quie busy but not rammed full. I was already fully aware of the adjoining pub and nightclub and I made full use of them both!! The music was a bit loud in the hotel room but not excessive and I couldn't hear it after 1am. The room itself was very comfortable, the shower was nice and warm, there was a large enough towel for a big 6ft 1in bloke (some places use v small towels!!) And also a decent sized TV The staff were all very welcoming, friendly and eager to please, the food was very nice and also reasonably priced. All in all I would definitely recommend it and I would stay there again.
Breakfast
Garlic chilli chicken
Soggiorno di 2 notti a novembre 2021
Risposta di Sarah, il giorno 25 nov 2021
Thanks or your kind review. We are delighted that you enjoyed your stay and made full use of our facilities. We hope to welcome you again soon.

10/10 Eccellente

Alison

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2021
Risposta di Sarah, il giorno 3 nov 2021
Thank you for your kind review

6/10 Soddisfacente

Yasmin

Soggiorno di 1 notte a settembre 2021
Risposta di Sarah, il giorno 22 set 2021
Thank you for taking the time to review your stay with us

10/10 Eccellente

tony

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad agosto 2021

8/10 Buono

Ellie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a marzo 2020
Risposta di Sarah , il giorno 9 mar 2020
Thank you for your review. We hope to welcome you again soon

10/10 Eccellente

Paul

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2019
Risposta di AG, il giorno 15 nov 2019
Thank you for your kind review.

8/10 Buono

Stallion

Viaggio di lavoro
Mi è piaciuto: Pulizia e servizi
Good location and great little bar, rooms are a little dated and my bed was very lumpy.
Soggiorno di 1 notte ad agosto 2019
Risposta di Sarah , il giorno 4 set 2019
Thank you for taking the time to send us some feedback. We hope to see you again soon

8/10 Buono

Aaron

Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 3 notti a luglio 2019
Risposta di Christine , il giorno 16 ago 2019
Thank you for your review we hope to see you again soon.

10/10 Eccellente

Liz

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a giugno 2019
Risposta di Manager , il giorno 10 lug 2019
Thank you for your rating.

4/10 Scarso

Ruth

Mi è piaciuto: Pulizia
Non mi è piaciuto: Comfort della camera
Could have been a better experience
The rooms are of decent standard, clean and comfortable. We noted that there was a nightclub at the hotel but requested the quietest room as possible. As we were a party of 6, 3 got moved to one of the hotels flats across the road which was appreciated. The manager asked the lady that was sorting the rooms for us if Room 11 was free as that was the quietest room and would be best suited to us. The lady replied 'no it’s taken I have assigned room 6.' I can sleep through most things but room 6 is like being in the actual nightclub. Do not stay in room 6 from Thur-Sunday. At 1230am when one of us complained for the third time funnily enough Room 11 was now available and we were moved. Room 11 is very much quieter, can’t understand why when the manager asked the lady did not put us there in the first place. If this would of happened in the first place this would have been a whole better experience for both us and the staff at The Commercial.
Soggiorno di 1 notte a giugno 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and nice.. really enjoyed the stay. All facilities provided were excellent
Soggiorno di 1 notte ad aprile 2019
Risposta di Sarah, il giorno 25 apr 2019
Thank you for your kind review of your stay with us...we look forward to welcoming you again soon

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2019
Risposta di Sarah , il giorno 25 apr 2019
Thanks for your kind review, we hope to see you again soon

8/10 Buono

Wayne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Friendly stay
Good atmosphere in the commercial. Friendly and helpful staff
Soggiorno di 3 notti a gennaio 2019
Risposta di Chargehand , il giorno 30 gen 2019
Thank you for kind review. Hope to see you again soon in the near future.

4/10 Scarso

Mariza, Glasgow

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
The rooms are spacious and well-presented & the staff were exceptional. Unfortunately there is a nightclub associated with the hotel! I was told about this at check in, but at that point there isn’t much a person can do. We returned to the hotel approx 10pm & it was IMPOSSIBLE to sleep in the room due to noise from the club! I phoned Reception & was moved to another room quite swiftly by a very helpful member of staff. Unfortunately the noise & inconvenience of having to move to another room late at night with a toddler marred our experience.
Soggiorno di 1 notte a novembre 2018
Risposta di Angela , il giorno 16 nov 2018
Good Morning Mariza, Firstly I would like to thank you for your kind comments about our rooms and customer service. Secondly, I would like to apologise that your stay with us did not meet your expectations. With regards to third party bookings, details of our nightclub are mentioned at the time of booking to make you aware that we have a nightclub adjoined to our hotel, we also make guests aware at check in and do our best to accommodate to quieter rooms when possible. We do hope that this does not deter you from future bookings.

8/10 Buono

Stephen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2018
Risposta di Angela , il giorno 9 ott 2018
Thank you for leaving such a kind rating.

10/10 Eccellente

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Awesome
Mint
Soggiorno di 1 notte a settembre 2018
Risposta di Marissa , il giorno 12 set 2018
Thank you for your kind review

10/10 Eccellente

Imelda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A warm and friendly welcome awaits guests
We were at a wedding in the area and booked The Commercial which was local enough to where the wedding was taking place. We stayed 2 nights. Arriving late on Wednesday night 15/8/18 we were greeted by Marissa and Lauren who were so pleasant at such a late hour we felt from the start that we had made a good choice. Service at the Hotel was 5* all the way. It is not a 5* Hotel but we honestly feel we got 5* treatment here. Not one of the staff is unpleasant. They cannot do enough to help you. Although we only had breakfast here we would certainly recommend the food. It was an excellently presented, hot, full breakfast served by efficient staff all supervised by Manager Adele who also gave off that warm friendly charm as did all the staff here. The Manager, staff and service have prompted us to take time out here in the future. A big thank you to you all for making our stay so pleasant.
Soggiorno di 2 notti ad agosto 2018
Risposta di Chargehand , il giorno 22 ago 2018
Thank you very much for your kind review, we take pride in our customer service and to ensure everyone who stays with us is treated well. We hope to see you again soon Imelda.

8/10 Buono

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very nice hotel lovely food definitely stay there
Soggiorno di 1 notte a giugno 2018
Risposta di Angela Harvie , il giorno 11 lug 2018
Thank you for taking the time to complete a review and rating. We are delighted that you enjoyed your stay and we hope to welcome you back in the future.

10/10 Eccellente

David, Watchet

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great time
Brilliant place to be. Such a friendly group of people. Was made to feel home again
Soggiorno di 2 notti a giugno 2018
Risposta di Angela harvie , il giorno 25 giu 2018
Thank you for taking the time to leave a review. We are delighted to hear that you enjoyed your stay and we hope to welcome you back in the future.

2/10 Terribile

Sonja, Caithness

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely Hotel if you like a disco
Check in in the bar, could hardly be heard over the music. When we arrived some one was having a pint at the check in so stood looking stupid for a bit till the man having a pint asked were we checking in and got someone. After that, staff lovely, room lovely, position central, but for god's sake do not have room 6 on a Saturday night, it was like having a the party in your room. Room was a bit warm but could not open the window because that just escalated the noise. Note to owner, either rent that room very cheap or very expensive, cheap for lack of sleep, expensive if someone wants their own private disco space!
Soggiorno di 1 notte a giugno 2018
Risposta di Team Commercial, il giorno 15 giu 2018
Thank you for taking the time to review our Hotel. It is made quite clear that the Hotel has a nightclub and that there is an element of noise from this. The room booked was already at a discounted rate for a Saturday night. If you had brought your issue with the noise to the attention of the staff, at the time, they would have quite happily moved you to our appartment which is located close to the hotel, but outwith the noise from the nighclub.

8/10 Buono

Ben

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Comfy but very noisy on nightclub nights.
Stay after Ed Sheeran concert. Very noisy from nightclub on Saturday night...but would have been ok apart from a drunk partygoer who was shouting outside our room door at 2am. Woke us all up....
Soggiorno di 1 notte a giugno 2018
Risposta di Angela Harvie , il giorno 12 giu 2018
Thank you for taking the time to leave a review. Your comments will be passed onto management

10/10 Eccellente

Paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2018
Risposta di Marissa , il giorno 16 mar 2018
Thank you for your kind review

8/10 Buono

Tracey, liverpool

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Friendly hotel great for new year
Family of 3 with 10 month old baby we had a pleasant stay. Staff were friendly and warm. Not too loud considering it's above a pub/bar. Ideal for new year
Soggiorno di 2 notti a dicembre 2017
Risposta di Angela , il giorno 8 gen 2018
Thank you for your kind rating. We are pleased that you enjoyed your stay and hope to welcome you back in the near future.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Accommodation met our expectations
Soggiorno di 2 notti a novembre 2017
Thank you for taking the time to rate our hotel. We are delighted that you were pleased with your stay and we hope to welcome you back in the near future.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Noisy
Chose this hotel to be near a family get together Room was at top of building (room 8) - floor sloped and was uneven When we returned to our room later in the evening we were met with the sound of a nightclub just through the wall - we could hear every beat It wasn’t a good night sleep with the noise of the nightclub although my parents were in room 2 and did not hear a thing Breakfast was lovely though - one of the best I have had to be honest
Soggiorno di 1 notte a settembre 2017
Thank you for taking the time to leave a comment, we take on board all comments made and will pass onto management. We hope this does not deter you from staying with us again.

8/10 Buono

Simon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2017
Thank you for taking the time to review your recent stay with us and we hope to see you again in the near future

8/10 Buono

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean friendly place to stay.
This is a pub that has been modernised throughout, very clean and comfortable. The bedrooms are not spacious but perfectly adequate. The staff are all very friendly and helpful. I am cealiac and this was no problem, gluten free bread available which has not been the case in 'posher' hotels..
Soggiorno di 1 notte ad agosto 2017
Thank you, we do our best to make our guests feel as comfortable as possible during their stay. We are happy that you enjoyed your stay and hope that you would consider staying with us again in the near future.

6/10 Soddisfacente

Mark

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Good hotel to watch football and sports. Bedroom was clean and comfortable. Food was really poor. Really really poor.
Soggiorno di 1 notte ad agosto 2017
Thank you for leaving a review, we take on board all comments made and will pass onto management.

10/10 Eccellente

Alex

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Modern, Friendly & Stylish Hotel
Friendly staff, love the jacuzzi bath tub.
Soggiorno di 1 notte ad agosto 2017
Thank you for leaving such a kind review. We hope to see you again in the near future

10/10 Eccellente

Murray, Borders

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Convenient location for business trip.
Great value for money with comfortable room and nice bar facilities downstairs.
Soggiorno di 2 notti a giugno 2017
Risposta di Angela Harvie , il giorno 29 giu 2017
Thank you for your kind review. We are delighted that you enjoyed your stay and hope to welcome you back in the future should you be working in the area again.

8/10 Buono

Matt

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good
Stayed in room 1. Decent size and comfortable. Little warm but opened the window. Could maybe do with a fan in there on hot days. Stayed in room 3 the time before and there was no windows as it is a single bed only. Highly recommend paying for a room with at least a double bed. Much more confortable as although I was alone, the single bed room is very small and unbearably warm.
Thank you for taking the time to leave a review, we take on board all comments made and we hope to see you again in the near future.

8/10 Buono

Ian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel
Great hotel and sports bar downstairs, staff were very friendly and helpful, room was clean and very comfortable. Apparently the night club is open from Thursday onwards I would think that the noise levels on these nights could disturb the hotel guests
Thank you for taking the time to leave a comment. We are delighted that you had an enjoyable stay and hope that should you be in the area in the future you would consider staying with us again.

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Room was nice disco un till 2am not nice
As above???????????????????????????.????????????????????????
Risposta di Angela Harvie , il giorno 24 mag 2017
Unfortunately it does state on our website that our bar is open until 1am and we have a nightclub on site which is open until 3am. However should you wish to stay with us again in the future please call us direct and we can do our best to accommodate you with a room more suitable.

4/10 Scarso

karen, Notts

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
Not disabled friendly and very noisy!!!
Hi stayed at this hotel on 4th may 2017 for three night's. The hotel staff were very helpfu,l friendly. The room was well decorated and clean. However when we booked we made it clear that we had people with disabilities. But only discovered that the hotel is not suitable for people with disabilities fortunately or not the person who was most disabled could not go. The room we were given was in the attic with steep stairs to climb not equality act 2010 compliant. The nose at night from the attached night club is very loud and goes on till the early hours. I would like to be able to recommend this hotel but if you are disabled can't sorry.

6/10 Soddisfacente

Tomas

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Comfort della camera
Nice rooms, lot of noice from the nightclub
Spelade golf denna vecka och det finns ett flertal trevliga banor inom 30 minuters körväg. Rummen är ok men ljudisolering saknas och det märks när nattklubben ökar volymen.